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based on 84643 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excellent service Joron called when he was on his way. He did a great job carpet looks like new. Was in and out in 45 minutes.
The carpets are always clean and any stains always removed. Friendly and professional staff and easy booking process.
Zerorez employee was on site a total of 40 minutes including setup, operation, removal of tools and collection of payment. This was for cleaning of approximately 600 ft sq of carpet. Of that time only about 20 minutes were spent cleaning the carpet. Technician was so much in a hurry to leave that he forgot and left some of his tools. Carpet is not visually cleaner than before he started. Can still see all the dark areas plus we had to separately re-clean 3 or 4 areas where the technician had apparently spilled dirty cleaning solution (brown or orange colored spots) as he worked.
Kevin called to let us know his ETA and showed up as expected. He surveyed the job and corrected items I had missed on the online form. The carpet looks AMAZING! Super happy!
Ryan was AMAZING!!!!! Kept me informed as what he had found and went above and behind for what I was expecting!
Fast and quality work. The service gentleman showed concern for my cat who got cornered, and I really appreciated that.
late ion the day and ralph was still a professional and did a good jo
No chemicals or soap.
I love that there is really zero rez left!! No crunchy carpet or rugs. Easy to book your own appt.. that’s a plus too!
Great cleaning and easy to schedule.
The technician showed up on time and did a great job. He didn't try to sell me a bunch of other services and products.
I appreciated that.
I liked that my carpet stays clean longer than with any other service and that I can book online
The gentleman that came was very knowledgeable and did an amazing job. He was thorough and made my old carpet look like new.
Very clean and effective. Technician was friendly and hard working, took care of us and accommodated the extra work we wanted.
Knowledgeable techican, on time and efficient.
He did a great job, thanks
efficient and thorough ....
Wonderful experience. Very professional, polite and efficient. Very impressed with the young man who did my carpets. I love that no soap product is used.
Cleans well, fast drying , doesn’t soak through, no odor, reasonable prices
Love how Mike showed the spots where my dog peed and the fact that zeroed doesn't use soap.
Staff very personable and professional. Did an excellent job.
Michelle did a great job
As always, great service
Cleans well, dries fast, excellent service.
My carpets look great again.
The technician was very nice.
Bradley did an awesome job! Will request him again!
Shaun, I am sorry so slow! I placed a lot on your plate in cleaning for me. You smiled and worked nonstop until all work was complete! Thank you 😊
I was very happy with my recent experience with Zerorez. Scheduling was easy, the technician called ahead to confirm, came on time and was polite and professional in my home. I am very pleased with the job he did and the time it took. I will certainly use Zerorez again. And I would be delighted to have the same technician at a future appointment.
Out service person, Luis was amazingly thorough and friendly. Will definitely use your company again (and request Luis).
Scheduling online is easy. The service employee called 30 minutes prior to arrival. Jacob was very polite and professional. He listened to our concerns and walked us through each room at the end. He did a thorough job and gave us post cleaning instructions as well. We will use zeroez again!