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based on 84643 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
One of our rooms was not cleaned well. It was the last room the technician did. I called and talk came back to do it again. Again, I don’t believe it was cleaned as well as it could have been.
How fast it drys and it's not crunchy
Friendly , knowledgeable technician.
I had a lot of work for the technician to do and I think in a mix of rush and probably fatigue, some of my furniture and one room of carpet just didn't come out great. That's disappointing because I spent A LOT of money for "just ok" results.
I had him redo a few things, but as I looked more closely after he left, there were other issues that didn't get addressed.
On time. Polite. Explained things. Not pushing up charges.
Great service, great products. Cody was the best!
I've only used Zerorez for over 5 years and will not use any other carpet company
The cleaning tech was professional and polite.
I was happy with my experience. The carpet tech was good and quick.
The carpet dries very quickly and clean.
The tech was very friendly and he did a very good job.
The job was well done by Brad. He was friendly. Got to work and finished, all spots removed. Pleased with the outcome. Not pleased that you can t pay enough to your employees that a TIP is included on the bill. Your company makes a lot of money. You can advertise all over town, yet you suggest a tip be paid. I m not sure I will call you again. This really made me think you are not in the business of pleasing your customer. You re in the business of GREED.
carpet is so clean!
Service was quick, and Junior did a good job. I did recommend him to my neighbor.
Great guys! Professional and communicated well.
your employee was polite, knew what he was doing, and was very professional.
Technician arrived on time and was very careful around furniture.
Like the cleaning process
Always great employees, from calling in to book appointments to the techs who perform the work.
Quick
You get most of the stains out. You are worth the price I have to pay.
Chemical free
The employee that cleaned my carpet was great! His name is Jonah. He was professional, nice to talk to, very polite and did a very thorough job!! Please make sure his boss knows!!
Great job! Excellent and courteous technician. I highly recommend your company
My carpet is approximately 15 years old and had pathways. Jacob did a great job on them and everything else. It still feels soft!
Great job, very efficient!
Quick and carpets look amazing
ALL GOOD
Our technician, Mike was very polite and professional.
Your people are always accommodating, always on time, very professional, and the carpet feels good afterward--no odor, no crunchiness. Prices seem fair.

Carpet always look great afterward