Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84643 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 9, 2024 — Rated 10 out of 10 by J.T. Zerorez Phoenix
What do you like about our products and services?

the gentleman that came was professional, pleasant, and eel\plained everything in detail

Report a concern   November 9, 2024 — Rated 10 out of 10 by J.A. Zerorez Phoenix
What do you like about our products and services?

they were so great and carpet and tile look great

Report a concern   November 9, 2024 — Rated 10 out of 10 by Roger Kemp Zerorez Phoenix
What do you like about our products and services?

Always love the great job that I get from Zero Rez. Your staff is always very professional, kind and hard working. If I have any constructive critique is that the carpet was a bit too wet. Took several hours to dry out. Will always use this service

Report a concern   November 9, 2024 — Rated 10 out of 10 by B.F. Zerorez Phoenix
What do you like about our products and services?

Service Technician Jacob. Kind. Courteous and knowledgeable.

Report a concern   November 8, 2024 — Rated 10 out of 10 by F.C. Zerorez Phoenix
What do you like about our products and services?

Rob was on time and efficient and he made my carpet look like brand new even though it is 30 years old.

Report a concern   November 8, 2024 — Rated 10 out of 10 by Peggy Clancy Zerorez Phoenix
What do you like about our products and services?

I appreciate your openness to my frustration wit lack of timing schedules. The kindness of our servicer made all the difference. It is all about kindness to one another!!

Report a concern   November 8, 2024 — Rated 10 out of 10 by K.S. Zerorez Phoenix
What do you like about our products and services?

I love how thorough Michelle with ZeroRez was at cleaning the tile, carpet, and rug in our home. I feel confident my baby and pets will be safe without exposure to harsh chemicals.

Report a concern   November 8, 2024 — Rated 10 out of 10 by K.B. Zerorez Phoenix
What do you like about our products and services?

Ease of use and service, a variety of things can be done, carpet, tile, sealer, etc

Report a concern   November 8, 2024 — Rated 10 out of 10 by Pam Baldwin Zerorez Phoenix
What do you like about our products and services?

Loved this company! No chemicals and awesome customer service!

Report a concern   November 8, 2024 — Rated 10 out of 10 by K.S. Zerorez Phoenix
What do you like about our products and services?

Trustworthy and friendly staff. No harsh chemicals. Carpets dry quickly and feel soft without odor.

Report a concern   November 8, 2024 — Rated 10 out of 10 by B.J. Zerorez Phoenix
What do you like about our products and services?

Technicians are always professional and courteous. The carpets are always soft and clean.

Report a concern   November 8, 2024 — Rated 10 out of 10 by Bob Burkland Zerorez Phoenix
What do you like about our products and services?

Very good customer service and professional work.

Report a concern   November 8, 2024 — Rated 10 out of 10 by J.A. Zerorez Phoenix
What do you like about our products and services?

Best service ever! Friendly, knowledgeable, did a good job.

Report a concern   November 8, 2024 — Rated 5 out of 10 by K.I. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I was disappointed that it did not clean the carpet as well as I would have liked. Still dark areas in the high traffic locations. Also some spots left that I spot cleaned with the spot cleaner that I usually use which did the job.

Report a concern   November 8, 2024 — Rated 5 out of 10 by N.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

No corner protectors - blue marks on wall.
Oil on carport.

Employee very polite.

Report a concern   November 8, 2024 — Rated 9 out of 10 by R.B. Zerorez Phoenix
What do you like about our products and services?

Workers have been nice and friendly, they do a good job.

Report a concern   November 8, 2024 — Rated 10 out of 10 by B.H. Zerorez Phoenix
What do you like about our products and services?

Tech was great. He was polite and very efficient.

Report a concern   November 8, 2024 — Rated 10 out of 10 by Ramie Janis Zerorez Phoenix
What do you like about our products and services?

I like that there are no chemicals or soap residue left behind and my carpets get just as clean. The pricing is not cheap, but it is lower than some other companies out there.

Report a concern   November 8, 2024 — Rated 10 out of 10 by B.P. Zerorez Phoenix
What do you like about our products and services?

Colton was terrific! He was polite and efficient!
And when I voiced a concern he immediately attended to that concern! And my area rugs look terrific!

Report a concern   November 8, 2024 — Rated 10 out of 10 by P.E. Zerorez Phoenix
What do you like about our products and services?

Love the fact that there is not soap used in cleaning carpets.
Scheduling was easy and you do a great job!
Been using you for years.

Report a concern   November 8, 2024 — Rated 10 out of 10 by Janet Oken Zerorez Phoenix
What do you like about our products and services?

Great customer service! Very punctual and their goal is to get your carpet the cleanest.

Report a concern   November 8, 2024 — Rated 10 out of 10 by C.C. Zerorez Phoenix
What do you like about our products and services?

Nice people, do good work, the products

Report a concern   November 7, 2024 — Rated 10 out of 10 by P.D. Zerorez Phoenix
What do you like about our products and services?

Great people and service.
Other companies needed to come back.

Report a concern   November 7, 2024 — Rated 10 out of 10 by Jeri Barbin Zerorez Phoenix
What do you like about our products and services?

Bradly, the service tech was amazing. Very polite, efficient and punctual. He did a great job‼️‼️

Report a concern   November 7, 2024 — Rated 10 out of 10 by Christian Mrozek Zerorez Phoenix
What do you like about our products and services?

Thank you for taking care of us, our carpets are sparkling clean!

Report a concern   November 7, 2024 — Rated 10 out of 10 by Jeffrey Callan Zerorez Phoenix
What do you like about our products and services?

Easy to schedule, showed up on time, explained all services, reviewed my order, suggested things that were needed and things that were not, I didn't feel like I was getting "sold" on anything. They were thorough, professional, they set expectations on completion time and were done when they said they would be. I won't be calling anyone else for my floors, carpets, and furniture cleaning.

Report a concern   November 7, 2024 — Rated 7 out of 10 by D.J. Zerorez Phoenix
What could we do to improve?

Technician was friendly but didn’t go over my couch enough passes to clean 2 spots that needed greater attention

Report a concern   November 7, 2024 — Rated 10 out of 10 by Tom McCanna Zerorez Phoenix
What do you like about our products and services?

The tech comes in does his job does not try to upsell us on anything like Stanley cleaners that we don't want. They are very pleasant, cleans up after themselves and leaves.

Report a concern   November 7, 2024 — Rated 10 out of 10 by Lynn Marvel Zerorez Phoenix
What do you like about our products and services?

My service provider Rob was outstanding! Arrived on time, completed his work in a timely fashion, with a most pleasant demeanor!

Report a concern   November 7, 2024 — Rated 10 out of 10 by J.V. Zerorez Phoenix
What do you like about our products and services?

Great results !


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