Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84643 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 17, 2024 — Rated 9 out of 10 by C.T. Zerorez Phoenix
What do you like about our products and services?

Service and Mario were great!

Report a concern   November 17, 2024 — Rated 10 out of 10 by G.W. Zerorez Phoenix
What do you like about our products and services?

Great work; efficientl.

Report a concern   November 17, 2024 — Rated 10 out of 10 by R.F. Zerorez Phoenix
What do you like about our products and services?

Your service is seamless and is appreciated very much.

Thank you...

Report a concern   November 17, 2024 — Rated 3 out of 10 by B.F. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Couch doesn’t seem to be much cleaner than before you cleaned it.

Report a concern   November 17, 2024 — Rated 10 out of 10 by B.G. Zerorez Phoenix
What do you like about our products and services?

Quality of final results. Beautifully cleaned carpets.

Report a concern   November 17, 2024 — Rated 9 out of 10 by D.F. Zerorez Phoenix
What do you like about our products and services?

Very prompt and conscientious cleaner.

Report a concern   November 17, 2024 — Rated 10 out of 10 by V.R. Zerorez Phoenix
What do you like about our products and services?

They always do a great job with friendly people.

Report a concern   November 17, 2024 — Rated 10 out of 10 by Pam Simon Zerorez Phoenix
What do you like about our products and services?

Great job

Report a concern   November 17, 2024 — Rated 10 out of 10 by L.R. Zerorez Phoenix
What do you like about our products and services?

Zerorez always does a great job cleaning my carpets!

Report a concern   November 17, 2024 — Rated 10 out of 10 by B.A.D.L. Zerorez Phoenix
What do you like about our products and services?

I love that there’s not a soaking wet carpet when the tech is done

Report a concern   November 17, 2024 — Rated 10 out of 10 by Tori Riley Zerorez Phoenix
What do you like about our products and services?

It was great! Gentleman was friendly and he got the traffic stains out of our carpet.

Report a concern   November 17, 2024 — Rated 10 out of 10 by Kimberly Carroll Zerorez Phoenix
What do you like about our products and services?

Amazing service, quick and efficient. Carpets and couch have never looked or smelled better. THANK YOU!

Report a concern   November 17, 2024 — Rated 10 out of 10 by D.P. Zerorez Phoenix
What do you like about our products and services?

The technician explained what was needed to clean the area rug and completed it quickly. Rug is now dry and looks great!

Report a concern   November 17, 2024 — Rated 10 out of 10 by G.H. Zerorez Phoenix
What do you like about our products and services?

Eric did an amazing job on my carpets. He was careful and removed some old spots we couldn’t get out. Friendly service and great work.

Report a concern   November 17, 2024 — Rated 8 out of 10 by N.A. Zerorez Phoenix
What could we do to improve?

Quote the fees for the pet treatments upfront instead of waiting for the tech to diagnose. My cost doubled with just 5 per spot treatments. I would have never scheduled if I had known how much it would really cost. The tech was excellent but if I refer your company, I will be advising how expensive it can be

Report a concern   November 17, 2024 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

Jose did a fantastic job. He went above and beyond what we needed and was incredibly nice.

Report a concern   November 17, 2024 — Rated 10 out of 10 by Teresa Moore Zerorez Phoenix
What do you like about our products and services?

Works as advertised

Report a concern   November 17, 2024 — Rated 10 out of 10 by D.D. Zerorez Phoenix
What do you like about our products and services?

ON TIME, FRIENDLY, NEAT, HARD WORKING, CLEAN RESULTS. CARPET LOOKS GREAT! 3 ROOMS AND CLOSET TOOK A COUPLE HOURS.

Report a concern   November 16, 2024 — Rated 9 out of 10 by P.B. Zerorez Phoenix
What do you like about our products and services?

Zerorez doesn't use soap on my carpet.

Report a concern   November 16, 2024 — Rated 5 out of 10 by S.K. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I Didnt he spent enough time on the carpet he was fast and i dont know what he used but this time it left my carpet crunchy. The guy i had the time before this was great i should have given him the tip instead.

Report a concern   November 16, 2024 — Rated 10 out of 10 by R.F. Zerorez Phoenix
What do you like about our products and services?

I very much appreciate the professionalism of all your technicians.

Report a concern   November 16, 2024 — Rated 10 out of 10 by L.D. Zerorez Phoenix
What do you like about our products and services?

Good people who do a quality job.

Report a concern   November 16, 2024 — Rated 9 out of 10 by T.P. Zerorez Phoenix
What do you like about our products and services?

I like how easy it was to schedule. I like the fact that the employee did not use high-pressure sales to try to talk me into additional services. The payment process was very easy.

Report a concern   November 16, 2024 — Rated 10 out of 10 by C.M. Zerorez Phoenix
What do you like about our products and services?

Mike was my technician and was wonderful. Explained everything in great detail, made sure I was happy with everything before he left and informed me of all services you provide. I will definitely be reaching out again soon. 😊

Report a concern   November 15, 2024 — Rated 10 out of 10 by Cheryl Gamel Zerorez Phoenix
What do you like about our products and services?

Your product gets our cat urine smell out. We also were so impressed with Sam who just helped us out! He was so thorough, so professional and knowledgeable! Hard worker with a smile on his face the whole time!

Report a concern   November 15, 2024 — Rated 10 out of 10 by F.P. Zerorez Phoenix
What do you like about our products and services?

Treyvon was our cleaning technician and did a great job! He was courteous ad efficient. I would like to say that I don't like putting my credit information on someone's personal phone to pay a bill. I began but half-way through hesitated, and inquired if I could pay cash and remove my credit information, but he informed me that I could not. His response was that "everybody does it, and doesn't think twice about it." In this day and age with scammers and hackers, cybersecurity should be of primary importance! I feel strongly after this experience, that customers should be informed upfront about payment options so that they can be prepared and make a decision regarding how they are going to submit payment prior to the service visit. If transactions need to be done by phone, Zero rez should provide technicians business phones that could be used for only this. You can be sure that I will be proactive and ask about payment options so that my personal information can remain safe!

Report a concern   November 15, 2024 — Rated 9 out of 10 by Christina Hedlund Zerorez Phoenix
What do you like about our products and services?

Easy to schedule appointment
Friendly, competent service person
Great outcome on my carpet and rugs

Report a concern   November 15, 2024 — Rated 10 out of 10 by L.M. Zerorez Phoenix
What do you like about our products and services?

Good service

Report a concern   November 15, 2024 — Rated 10 out of 10 by S.M. Zerorez Phoenix
What do you like about our products and services?

Technician lets you know when he will arrive. Always very neat and friendly. Have been using for years. Like that there is no chemical smell. I have had them clean furniture as well as carpet. Give them a try .

Report a concern   November 15, 2024 — Rated 10 out of 10 by T.B. Zerorez Phoenix
What do you like about our products and services?

I had some upholstery and rugs cleaned. There were a few stains I wanted retouched. They came back and did an excellent job!


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