Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84640 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 19, 2024 — Rated 10 out of 10 by M.D. Zerorez Phoenix
What do you like about our products and services?

They are reasonable in price. Service men and women are well trained. Professional and kind.

Report a concern   November 19, 2024 — Rated 10 out of 10 by L.W. Zerorez Phoenix
What do you like about our products and services?

Very reasonable pricing. Professional tech. In and out in a very timely manner

Report a concern   November 19, 2024 — Rated 10 out of 10 by Beverly McCormick Zerorez Phoenix
What do you like about our products and services?

Great service and great results!
Jona was very professional and spent extra time on areas of carpet that needed it.
I wouldn’t use any other carpet cleaning company.

Thank you

Report a concern   November 19, 2024 — Rated 10 out of 10 by Jennifer Kitzman Zerorez Phoenix
What do you like about our products and services?

Excellent customer service and I'm never disappointed my carpets are like new with every service.

Report a concern   November 19, 2024 — Rated 9 out of 10 by A.C. Zerorez Phoenix
What do you like about our products and services?

Good service

Report a concern   November 19, 2024 — Rated 10 out of 10 by M.G. Zerorez Phoenix
What do you like about our products and services?

Nothing in particular

Report a concern   November 19, 2024 — Rated 10 out of 10 by Dave Omlor Zerorez Phoenix
What do you like about our products and services?

Recently, had Zerorez duct and carpet cleaning performed. I feel the duct cleaning service was excellent and the carpets are visibly much cleaner; they also fully dried within six hours. All three service reps were pleasant and courteous and took care to protect surrounding surfaces during respective treatment. Excellent service and very reasonable. One thing however that I disagree with is the company’s pending change of considering maximum room some for carpet cleaning from 250 sq ft to 200 sq ft. and that furniture within that actually reduces the cleaning area significantly (such as king size beds, wardrobes, triple dressers etc.) not easily removed for cleaning, do not affect room size pricing. Any square footages above the maximum is to be regarded as doubling the room rather then an incremental charge.

Report a concern   November 19, 2024 — Rated 6 out of 10 by S.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Overall, the carpets look much better. But many of the dirt marks, while reduced, are still evident.

Report a concern   November 19, 2024 — Rated 10 out of 10 by S.K. Zerorez Phoenix
What do you like about our products and services?

Very professional technicians and they do a great job

Report a concern   November 19, 2024 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

Efficient booking and service delivery, fairly priced, professional staff, good cleaning results

Report a concern   November 19, 2024 — Rated 7 out of 10 by J.B. Zerorez Phoenix
What could we do to improve?

I find it ridiculous that your technicians are permitted to ask for a tip following their services. It’s not like we can inspect the work that they had performed with the carpet being wet upon completion. There is no walk through following their completion. In all honesty, it makes for a very uncomfortable interaction. I feel that this practice should be removed from your day-to-day business. Technicians could spend a little more time being thorough.

Report a concern   November 19, 2024 — Rated 10 out of 10 by Cara Cosentino Zerorez Phoenix
What do you like about our products and services?

Not only did the carpets come out clean so did my grout on my tile floors! Looks brand new!
Thank you!!

Report a concern   November 19, 2024 — Rated 10 out of 10 by Patricia Johnson Zerorez Phoenix
What do you like about our products and services?

Excellent service and great results

Report a concern   November 19, 2024 — Rated 10 out of 10 by M.J. Zerorez Phoenix
What do you like about our products and services?

The service tech did a great job explaining process and did a good job cleaning the carpet.

Report a concern   November 19, 2024 — Rated 10 out of 10 by P.W. Zerorez Phoenix
What do you like about our products and services?

The quality of the work and professionalism of your staff.

Report a concern   November 18, 2024 — Rated 10 out of 10 by E.G. Zerorez Phoenix
What do you like about our products and services?

On time, fast service, carpets looked great

Report a concern   November 18, 2024 — Rated 10 out of 10 by Heather Driggers Zerorez Phoenix
What do you like about our products and services?

Easy to schedule, prompt service, great cleaning service

Report a concern   November 18, 2024 — Rated 10 out of 10 by T.D. Zerorez Phoenix
What do you like about our products and services?

Services were great, techs were helpful and friendly.

Report a concern   November 18, 2024 — Rated 10 out of 10 by M.K. Zerorez Phoenix
What do you like about our products and services?

Technicians did a great job at our church. It was a huge job involving 3 separate buildings. They were on time, efficient and the carpets were sparkling clean. Great work--thank you! First name removed, Church Administrator

Report a concern   November 18, 2024 — Rated 10 out of 10 by Jaini Phelps Zerorez Phoenix
What do you like about our products and services?

Zerorez customer service is phenomenal. We have used their services for many years and have always been satisfied. Their technicians always go above and beyond taking pride in their work. They are considerate of our home and do everything they can to protect our belongings while they work. We appreciate all the attention they give to our home (and us).

Report a concern   November 18, 2024 — Rated 10 out of 10 by T.E. Zerorez Phoenix
What do you like about our products and services?

Efficiently and professionally done! Carpets look great!

Report a concern   November 18, 2024 — Rated 10 out of 10 by Darlene Ryland Zerorez Phoenix
What do you like about our products and services?

Tech did a great job and he was friendly and professional. Highly recommend ZEROREZ!

Report a concern   November 18, 2024 — Rated 8 out of 10 by D.E. Zerorez Phoenix
What could we do to improve?

Our carpet clean went fine it looks and feels better.

Report a concern   November 18, 2024 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

Sean did an outstanding job, Timely and professional. I was very satisfied with there service.

Report a concern   November 17, 2024 — Rated 10 out of 10 by Maria Echeveste Zerorez Phoenix
What do you like about our products and services?

Great service !

Report a concern   November 17, 2024 — Rated 10 out of 10 by S.I. Zerorez Phoenix
What do you like about our products and services?

Quick. No long wait to dry

Report a concern   November 17, 2024 — Rated 10 out of 10 by P.S. Zerorez Phoenix
What do you like about our products and services?

David explained what he was using and the procedure. He cleaned the areas I requested. He was efficient and did a good job cleaning up.

Report a concern   November 17, 2024 — Rated 9 out of 10 by C.T. Zerorez Phoenix
What do you like about our products and services?

Service and Mario were great!

Report a concern   November 17, 2024 — Rated 10 out of 10 by G.W. Zerorez Phoenix
What do you like about our products and services?

Great work; efficientl.

Report a concern   November 17, 2024 — Rated 10 out of 10 by R.F. Zerorez Phoenix
What do you like about our products and services?

Your service is seamless and is appreciated very much.

Thank you...


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