Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84640 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 27, 2024 — Rated 10 out of 10 by R.L. Zerorez Phoenix
What do you like about our products and services?

Fast and friendly service

Report a concern   November 27, 2024 — Rated 10 out of 10 by B.R. Zerorez Phoenix
What do you like about our products and services?

It worked really well and the driver went above and beyond.

Report a concern   November 27, 2024 — Rated 10 out of 10 by G.C. Zerorez Phoenix
What do you like about our products and services?

Easy and efficient scheduling and service. Technician was professional.

Report a concern   November 27, 2024 — Rated 10 out of 10 by J.G. Zerorez Phoenix
What do you like about our products and services?

I was impressed with the carpet cleaning service I received. The tech Damien was friendly, professional and efficient. The result was great. Carpets are cleaner than they’ve been in years!

Report a concern   November 27, 2024 — Rated 10 out of 10 by T.R. Zerorez Phoenix
What do you like about our products and services?

Everything was great

Report a concern   November 27, 2024 — Rated 10 out of 10 by D.W. Zerorez Phoenix
What do you like about our products and services?

We have used Zerorez many times and have always been pleased with them.
Would highly recommend.

Report a concern   November 26, 2024 — Rated 10 out of 10 by Mary Ottinger Zerorez Phoenix
What do you like about our products and services?

I forgot the nice young man that came to my house to clean the carpet. I think it might be Cameron? Well he was very nice friendly and explained what he was going to do and the carpets look beautiful.

Report a concern   November 26, 2024 — Rated 10 out of 10 by M.J. Zerorez Phoenix
What do you like about our products and services?

They did a great job cleaning our carpet, I will definitely use them again.

Report a concern   November 26, 2024 — Rated 7 out of 10 by J.C. Zerorez Phoenix
What could we do to improve?

Rob, the carpet cleaner, was wonderful! Larry and Charles were great as well. Jean said a snippy remark that was a real turn off and I almost didn't use the company. I found some of their policies a bit restrictive and when you add up all the 'add-ons, it's expensive.

Report a concern   November 26, 2024 — Rated 10 out of 10 by R.W. Zerorez Phoenix
What do you like about our products and services?

Tech was prompt and courteous. Job done fast and carpets look great.

Report a concern   November 26, 2024 — Rated 10 out of 10 by H.N. Zerorez Phoenix
What do you like about our products and services?

The techs are knowledgable and professional. Staff are respectful of your home and listen well to all concerns. They will offer advice and suggestions but are never "pushy" and allow the customer space to make decisions. The whole house smells fresh and I know any areas cleaned are completely done and done well.

Report a concern   November 25, 2024 — Rated 10 out of 10 by Elena Dolphin Zerorez Phoenix
What do you like about our products and services?

Service was fast and professional and Josh even went out his way to try to remove stains from the flooring. Would definitely hire again

Report a concern   November 25, 2024 — Rated 10 out of 10 by Erica Price Zerorez Phoenix
What do you like about our products and services?

Prompt and organized! Colton was awesome

Report a concern   November 25, 2024 — Rated 10 out of 10 by Nancy Dudenhoefer Zerorez Phoenix
What do you like about our products and services?

Your technician was very professional, prepared, efficient, and personable.
My home was the last appointment of the day so it was a little challenging since the bedroom needed to dry for 6 hours but it all worked out. I have ancient carpets so he did the best as was possible.
Thanks.

Report a concern   November 25, 2024 — Rated 10 out of 10 by C.R. Zerorez Phoenix
What do you like about our products and services?

We have used Zerorez for years and they have always been professional, reasonably priced and quick. We have pets, so they always tell us the best ways to treat the stains and most of the time we get the pre-treatment. Excellent company.

Report a concern   November 25, 2024 — Rated 10 out of 10 by A.S. Zerorez Phoenix
What do you like about our products and services?

Very kind and great results.

Report a concern   November 25, 2024 — Rated 10 out of 10 by Jeff Thomas Zerorez Phoenix
What do you like about our products and services?

Isaac was professional, competent and caring!
Made carpets look New!
Already recommended to several folks.

Terrific job!!

Report a concern   November 25, 2024 — Rated 5 out of 10 by M.W. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The yellow spots in the carpet are still visible

Report a concern   November 25, 2024 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

Customer service, communication, techs, and work performed has always been great.

Thank you.
Will continue to use Zerorez

Report a concern   November 25, 2024 — Rated 10 out of 10 by Linda Beakley Zerorez Phoenix
What do you like about our products and services?

We have used ZeroRez for many many years and have always gotten excellent results. The latest technician, Martin, was outstanding in his service . Highly recommend this company and hope we get Martin again in the future.

Report a concern   November 25, 2024 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

Colton is the Best

Report a concern   November 24, 2024 — Rated 10 out of 10 by C.N. Zerorez Phoenix
What do you like about our products and services?

No chemicals

Report a concern   November 24, 2024 — Rated 5 out of 10 by M.R. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I wanted a receipt mailed to me and I never received it ….

Report a concern   November 24, 2024 — Rated 10 out of 10 by L.M.W. Zerorez Phoenix
What do you like about our products and services?

.

Report a concern   November 24, 2024 — Rated 9 out of 10 by Charles Martz Zerorez Phoenix
What do you like about our products and services?

Very punctual and professional

Report a concern   November 24, 2024 — Rated 9 out of 10 by Lisa Seto Zerorez Phoenix
What do you like about our products and services?

The Zr water used by Zerorez has cleaned my carpet better than any other carpet cleaning company I've used in the past. The technician, Bradley (sp), was very thorough in the application process. He took his time and ensured I was satisfied with each room and he was very courteous. The only reason I rated a 9 is due to the fact that the technician was late arriving for the promised time.

Report a concern   November 24, 2024 — Rated 10 out of 10 by Rhonda Turner Zerorez Phoenix
What do you like about our products and services?

Clean and fresh carpets without leaving crunchy and stiff carpets. Everything looks wonderful when they are done.

Report a concern   November 24, 2024 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

Service good. Tech was professional.

Report a concern   November 24, 2024 — Rated 10 out of 10 by B.S. Zerorez Phoenix
What do you like about our products and services?

Ramon was awesome! My carpet is 40 years old and it looks amazing! Thanks Ramon!

Report a concern   November 24, 2024 — Rated 10 out of 10 by M.P. Zerorez Phoenix
What do you like about our products and services?

The technician was knowledgeable and efficient. The carpet looked beautiful except for spots which are reappearing indicating we may have a slab leak problem. The tech suggested that we consult a water restoration company if this happens. We plan to do this.


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