Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84640 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 1, 2024 — Rated 10 out of 10 by R.G. Zerorez Phoenix
What do you like about our products and services?

Simple. Easy to get.

Report a concern   December 1, 2024 — Rated 10 out of 10 by B.P. Zerorez Phoenix
What do you like about our products and services?

Your technician did a great job on my den carpet! It looks great! Thanks!

Report a concern   December 1, 2024 — Rated 3 out of 10 by W.L. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I don’t believe in companies that like to change prices quoted. The first time I called I was quoted $250 then when I called to book I was told oh they forgot to tell you about the additional fee for $20. The day of my service the representative said oh this section in considered a hallway it’s going to be an extra $10, then he changed his mind and said oh well it’s actually going to be $30.
The section he called a hallway was the 3 feet distance between the stairs and bedroom.
After calling the office and being told the manager was not available and would call back, which they never did. The rep finally came back to my door and said he would just do the job for the quote of $270.

Report a concern   December 1, 2024 — Rated 10 out of 10 by A.U. Zerorez Phoenix
What do you like about our products and services?

Convenient schedule times. Respectfully of my home. Thorough cleaning.

Report a concern   December 1, 2024 — Rated 5 out of 10 by F.V. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Your hvac van left an oil stain in my driveway. I noticed oil in the truck and should have asked them to take precautions or park on the street.

Report a concern   December 1, 2024 — Rated 10 out of 10 by D.D. Zerorez Phoenix
What do you like about our products and services?

They were both just fine!!!!

Report a concern   November 30, 2024 — Rated 7 out of 10 by L.J. Zerorez Phoenix
What could we do to improve?

Your technician couldn't have been any nicer. My carpets didn't respond to your cleaning process as well as I would have hoped....they still look gray in some areas. (The carpet color is off white.)

Report a concern   November 30, 2024 — Rated 10 out of 10 by W.H. Zerorez Phoenix
What do you like about our products and services?

Júnior was very good and friendly.

Report a concern   November 30, 2024 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

Rugs were very clean and not saturated. Technician was on time and did an excellent job. Would definitely use zerorez again

Report a concern   November 30, 2024 — Rated 10 out of 10 by L.A. Zerorez Phoenix
What do you like about our products and services?

Great customer service and my tech Jesse explained all my options and was extremely helpful. I will be using Zerorez on the rental when I move out. Thank you Jesse!

Report a concern   November 30, 2024 — Rated 10 out of 10 by Jeffrey Deal Zerorez Phoenix
What do you like about our products and services?

Colton did a great job on a rug that should have been trashed and he made it look new again. I will be calling COLTON again

Report a concern   November 30, 2024 — Rated 10 out of 10 by D.R. Zerorez Phoenix
What do you like about our products and services?

I like there is no residue. 1st time I have used Zerorez and my tile and grout look better than it has after other company cleanings over the years.

Report a concern   November 30, 2024 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

Process is great. The techs we have had were always very professional.

Report a concern   November 30, 2024 — Rated 10 out of 10 by A.R. Zerorez Phoenix
What do you like about our products and services?

Great service and excellent products used. Robert C. Was amazing and we would highly recommend him and zerorez to our friends and family. Solid 10/10!

Thanks Robert!

Report a concern   November 30, 2024 — Rated 9 out of 10 by C.R. Zerorez Phoenix
What do you like about our products and services?

The worker was very nice.
However, going back into the house 2 days later the entire room smelled like a wet dog. It did not smell before the ‘cleaning’.
I certainly would not recommend your company to anyone.

Report a concern   November 30, 2024 — Rated 10 out of 10 by Jan Brady Zerorez Phoenix
What do you like about our products and services?

Always a good job

Report a concern   November 30, 2024 — Rated 10 out of 10 by C.P. Zerorez Phoenix
What do you like about our products and services?

Does not leave an after smell! Many other’s do!

Report a concern   November 30, 2024 — Rated 10 out of 10 by C.G. Zerorez Phoenix
What do you like about our products and services?

The technicians do a great job in cleaning the carpet.

Report a concern   November 30, 2024 — Rated 10 out of 10 by B.H. Zerorez Phoenix
What do you like about our products and services?

Prompt and efficient

Report a concern   November 30, 2024 — Rated 10 out of 10 by B.W. Zerorez Phoenix
What do you like about our products and services?

Excellent work, conscientious workers, chemical-free cleaning product

Report a concern   November 30, 2024 — Rated 10 out of 10 by Maitland O'Neil Zerorez Phoenix
What do you like about our products and services?

Fast and convenient. Tech was early. He called and confirmed if ok. We got done 3 hours earlier than expected which worked out perfect for me. I had the rest of the day to get my house ready for Thanksgiving. Always love the look and the zero smell from your work. Your machines/techs are magical and make everything seem new again. Best product out there. Keep running promotions. I found your ad via my mail and it reminded me I needed the service done (postcard type flyer). 3 days later after calling for an appointment you guys were at my house cleaning it. Wow what a service!!!

Report a concern   November 30, 2024 — Rated 10 out of 10 by Karen Anderson Zerorez Phoenix
What do you like about our products and services?

I have used Zerorez for several years. I am always pleased with the results. The service member is courteous and professional. I have recommended to all my friends and family

Report a concern   November 30, 2024 — Rated 10 out of 10 by B.B. Zerorez Phoenix
What do you like about our products and services?

Always do a great job. Nice techs as well.

Report a concern   November 30, 2024 — Rated 10 out of 10 by Justin Lemos Zerorez Phoenix
What do you like about our products and services?

The technician was super professional and very nice to work with

Report a concern   November 30, 2024 — Rated 10 out of 10 by Gina Casanova Zerorez Phoenix
What do you like about our products and services?

Zerorez gave us great service. Our carpets look and feel like new again. The service person who cleaned our carpets and tile was very professional and nice.

Report a concern   November 30, 2024 — Rated 10 out of 10 by Janice Rice Zerorez Phoenix
What do you like about our products and services?

Knowledgeable. Did a really good clean!!

Report a concern   November 29, 2024 — Rated 10 out of 10 by Lois Washburn Zerorez Phoenix
What do you like about our products and services?

Does great job

Report a concern   November 29, 2024 — Rated 10 out of 10 by Tim Vendettuoli Zerorez Phoenix
What do you like about our products and services?

Dependable, quality work at a fair price

Report a concern   November 29, 2024 — Rated 10 out of 10 by R.U. Zerorez Phoenix
What do you like about our products and services?

on time and very polite

Report a concern   November 29, 2024 — Rated 8 out of 10 by F.S. Zerorez Phoenix
What could we do to improve?

Use you guys twice listen to your commercials, says that you could pretty much restore any carpet, my carpet wasn’t that bad compared to a lot that I’ve seen, and the ol excuse well it’s old carpet so we can’t get it as clean, didn’t charge me for that carpet, but I’d like to see if another tech would do a better job and effort to clean it better,


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