Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 87773 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 18, 2020 — Rated 10 out of 10 by P.M. Zerorez Phoenix
What do you like about our products and services?

Great job and professional cleaners

Report a concern   November 18, 2020 — Rated 10 out of 10 by T.J.L. Zerorez Phoenix
What do you like about our products and services?

We always use zerorez because your technicians are always professional as well as being friendly and easy to have in our home. Joe did an exceptional job for us. We will be calling you again in the future.

Thank you
First name removed Lutz

Report a concern   November 18, 2020 — Rated 10 out of 10 by C.K. Zerorez Phoenix
What do you like about our products and services?

Everything

Report a concern   November 18, 2020 — Rated 10 out of 10 by Marcia Burleigh Zerorez Phoenix
What do you like about our products and services?

Great experience! The gentleman that cleaning was very helpful, informative, and a wonderful representative of your company! My carpets look new!! Great experience!’

Report a concern   November 18, 2020 — Rated 10 out of 10 by Lynda Waas Zerorez Phoenix
What do you like about our products and services?

We always refer you. We would not use anyone else. Your products are natural and my carpets don’t have residue after they’re done cleaning them. Stays clean much longer than other companies.

Report a concern   November 18, 2020 — Rated 10 out of 10 by Lili Montini Zerorez Phoenix
What do you like about our products and services?

The service was awesome, very professional, knowledgeable staff and made sure everyone was COVID safe 😊

Lili Montini

Report a concern   November 18, 2020 — Rated 10 out of 10 by Bryan Mitchell Zerorez Phoenix
What do you like about our products and services?

The experience and service was fantastic

Report a concern   November 18, 2020 — Rated 10 out of 10 by S.G. Zerorez Phoenix
What do you like about our products and services?

No residue

Report a concern   November 18, 2020 — Rated 9 out of 10 by B.W. Zerorez Phoenix
What do you like about our products and services?

He did a really good job of cleaning my carpets. The reason I gave a 9 out of 10 was because you seem to be more expensive than other companies. (I didn't book other companies so I can't say for their extra fees or whatever) regardless of this I would probably call you guys again. I really respect the gentleman who came. I would definitely call you again and make sure that I get him.

Report a concern   November 18, 2020 — Rated 10 out of 10 by J.P. Zerorez Phoenix
What do you like about our products and services?

Employee was very professional and the rugs came clean with no chemical smell.

Report a concern   November 18, 2020 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

I have used Zerorez for over 10 years and love the service, although this time when my stairs were cleaned they did not use the hand held cleaner they used the same tool they use on the carpets so I was not pleased with that. Hopefully, a note will be put on my account to make sure the hand held device is brought with to clean the stairs :)

Report a concern   November 18, 2020 — Rated 10 out of 10 by D.V. Zerorez Phoenix
What do you like about our products and services?

When a pet stain reappeared after cleaning, Xerorez came back and persevered to get it out.

Report a concern   November 18, 2020 — Rated 2 out of 10 by M.H. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The carpet is clean however there is a line about 15 feet long that wasn’t there before the cleaning and it won’t come out even with vacuuming and it looks awful. I’m very disappointed after the high recommendation from others.

Report a concern   November 18, 2020 — Rated 10 out of 10 by M.P. Zerorez Phoenix
What do you like about our products and services?

Professional, on time and good COVID protocols.

Report a concern   November 18, 2020 — Rated 10 out of 10 by D.M. Zerorez Phoenix
What do you like about our products and services?

Cleaning was fast and thorough. The technician was very knowledgeable.

Report a concern   November 18, 2020 — Rated 10 out of 10 by L.E. Zerorez Phoenix
What do you like about our products and services?

The people are friendly and easy to talk with and very professional. My tile looks great, it looks like new.

Report a concern   November 18, 2020 — Rated 9 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

On time---very knowledgeable--kind--a likeable person.

Report a concern   November 18, 2020 — Rated 10 out of 10 by Dawn White Zerorez Phoenix
What do you like about our products and services?

Jesse was amazing and very knowledgeable about his job! He deserves a fat raise!

Report a concern   November 18, 2020 — Rated 10 out of 10 by S.D. Zerorez Phoenix
What do you like about our products and services?

Good Friendly technician.
Thank you

Report a concern   November 18, 2020 — Rated 9 out of 10 by N.K. Zerorez Phoenix
What do you like about our products and services?

It did a really good job on my very dirty carpet! Was able to get appt pretty quick!

Report a concern   November 17, 2020 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

Tech was GREAT and the results were fantastic! Thanks!

Report a concern   November 17, 2020 — Rated 10 out of 10 by C.O. Zerorez Phoenix
What do you like about our products and services?

Good service, friendly service people. Happy with the job that was done. He was upfront with us that he couldn't use the product on our tile and we appreciated that. He pleasantly finished the job. He suggested some things we could try. He had our bill adjusted for the new price. He thanked us for our business and was on his way to the next job.

Report a concern   November 17, 2020 — Rated 10 out of 10 by Rhonda Jacobs Zerorez Phoenix
What do you like about our products and services?

Your carpet cleaning leaves no residue (which attracts more dirt) and the carpets are not as wet as other carpet cleaners.

Report a concern   November 17, 2020 — Rated 10 out of 10 by B.E. Zerorez Phoenix
What do you like about our products and services?

Professional and always exceptional service

Report a concern   November 17, 2020 — Rated 10 out of 10 by J.K. Zerorez Phoenix
What do you like about our products and services?

Prompt and courteous service. Work very quickly.

Report a concern   November 17, 2020 — Rated 10 out of 10 by Francisco Arguello Zerorez Phoenix
What do you like about our products and services?

Friendly and quick service. Always consistent and thorough!

Report a concern   November 17, 2020 — Rated 10 out of 10 by Matt Gora Zerorez Phoenix
What do you like about our products and services?

Very professional, up front and honest

Report a concern   November 17, 2020 — Rated 10 out of 10 by Carol Narciso Zerorez Phoenix
What do you like about our products and services?

I think the service is great. Courteous techs, very prompt.

Report a concern   November 17, 2020 — Rated 10 out of 10 by S.J. Zerorez Phoenix
What do you like about our products and services?

Have had Zerorez for many years and recommended them to many friends. Their work is excellent. My carpets love them, and those carpets are about 19 years old, and still carpeting because of their care.

The young man who came a couple of days ago was surely representative of all of the "guys" who have come out to treat/clean my carpets. I wish I could remember his name. He was kind, thorough, helpful, made sure I was comfortable with his service, respectful, and clean in manner and work. A super guy that if I owned a company, I would want him as one of my employees.

You can't improve on perfection.

Report a concern   November 17, 2020 — Rated 10 out of 10 by C.T. Zerorez Phoenix
What do you like about our products and services?

We have only used Zerorez for the 12 yrs that we lived here. The technicians have always been very helpful with any questions that we may have and have explained what they have found and may need to be treated.


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