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based on 87773 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Did a great job with great customer service!
Good job. Tech very knowledgeable. I didn’t realize there was going to be a $20 charge for a very small area of walk in closet. I didn’t get a discount for the space he didn’t do where the bed was was, and it was a much larger area than the closet, so I don’t feel they should have charged for the closet. I also didn’t remember being told about the $15 environmental fee when I called. I don’t mind paying it, but I don’t like surprise charges. I think they should go over exactly how much the cost will be before they start the job, because they always want to sell you protection, etc when they get there.
Love the process and the smell of the cleaning products. Louise came and was fast and did a fantastic job. Thank you for the great job.
Ms Matie
The representative was informative, courteous and kind. Joe did an amazing job. I really didn't think our carpet would come clean. It was a very old carpet but it turned out nicely. I definitely will use them from now on. Thank you so much.
On time. Efficiency and quality of the cleaning was excellent. The gentleman who did the job was fantastic
Amazing quality service every single time! From scheduling, to confirming time windows, to the service completed, they are always amazing!
I am a Realtor and I use them at each and every one of my Closings.
Zerorez is always professional and thorough. Always good customer service and courteous.
I like that there are no harsh chemicals being used. It was a quick and efficient service. The technician was very nice and through. I would highly recommend them to my friends.
I was very happy with the service provided by Zerorez. The technician showed up early but coordinated this with me in advance. Eric the technician was extremely polite and well spoken. He explained what he was going to do and then verified that all of the rooms were covered in the estimate I had received when making the appointment. When he was done we walked the house and he explained a couple of areas where he wasn't able to remove the spots and why. He then removed his equipment and was very neat. I thoroughly enjoyed working with Eric and would highly recommend him for any future work.
Great technician!
Came out good
Carpet cleaning was relatively quick, tech was polite and courteous and worked around my remote working setup.
The gentleman that came to our house was professional and knowledgeable ... I wasn’t home, he helped my adult children make decisions and explained all the options. Very appreciated ....
I was so happy with how my carpets turned out. Colin did an amazing job. He was very friendly and took the time to explain the services. I will definitely use Zerorez again and refer to my friends and family.
The technician that came out was wonderful, he did an excellent job cleaning our carpets.
Great cleaning service!
Chris was very professional.
Zerorez always performs at a level 10! Their staff members are professional, friendly and do an amazing job of cleaning my tile and grout!
Great job, the floors never looked cleaner we’re very pleased.
Rachel and her trainee Dave did a great job they were very conscientious.
Gary and Jo Anne Wright
Scottsdale
Fast and effective!
Loved the price, professionalism and our carpet looks great.
Professional service. Came at time specified. The carpet looks wonderful! Don't know how you can improve your service. We're happy.
No residue at all and carpets come out super clean and stay clean longer.
carpets where really wet there was a rug that did not get cleaned. they wanted to charge more than was estimated. the last three times I had my house cleaned it was the same price 224.00 for the same area now 260 is what I was quoted. Not happy with your service at all!
On time! Very thorough.. very professional!
Very professional, floors turned out wonderful. Glad I added the shower cleaning - she did an excellent job.
The gentleman that came were so kind and curious, very likable and approachable. I loved their explanation and options for cleaning particular pet problem areas too. The carpets came out amazing! And with no harsh chemicals which is what I want for my family and pets.
Your service tech could not have been more polite, clean is his work and thorough. He is a great asset to your company.
Name removed
I think your prices are really too high. I paid almost $400 for one hour of work.
Carpets look great! Felt good about fewer toxins in the cleaning. Jason did a great job. Explained the black light test. Polite, masked, wonderful! Thank you!