Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 87773 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 13, 2020 — Rated 10 out of 10 by G.N. Zerorez Phoenix
What do you like about our products and services?

Your employee was great.

Report a concern   November 13, 2020 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

Our carpet looks great! Also the gentleman who did the job was quiet,polite,efficant, did a great job. I would use your company again and have recommended you and the gentleman to my neighbor already ,and will continue to recommend your company.

Report a concern   November 13, 2020 — Rated 10 out of 10 by S.C. Zerorez Phoenix
What do you like about our products and services?

The technicians were polite, respectful, and efficient. Few things are more gratifying than a clean home, a clean carpet! ZeroRez delivers! The carpets were cleaned and finally comfortable to walk on with bare feet.

Report a concern   November 13, 2020 — Rated 10 out of 10 by Anthony Valcic Zerorez Phoenix
What do you like about our products and services?

Great service and results

Report a concern   November 13, 2020 — Rated 10 out of 10 by Deborah Stout Zerorez Phoenix
What do you like about our products and services?

I experience was a very good one the young man that came to clean the carpet was experience and took care with his work. I would definitely recommend this company for any of my floor cleaning issue.

Report a concern   November 13, 2020 — Rated 10 out of 10 by Jaclyn Elco Zerorez Phoenix
What do you like about our products and services?

Quality and job will done by tech. He was very pleasant and professional.

Report a concern   November 13, 2020 — Rated 8 out of 10 by T.A. Zerorez Phoenix
What could we do to improve?

The service was wonderful and the carpet looks great but the charge is too high for the room and hallway that was done. In the room there was a 9 ft entertainment center with a 6 ft sofa that wasn't moved and was cleaned around. They charged $2 per foot for a 15 foot hallway. They should have considered the 13 feet that was cleaned around in the room to the 15 feet of hallway and charged less. We were not expecting the hallway to be totally free but the charge to be less than what was charged. All in all the carpet looks wonderful and the service was great.

Report a concern   November 13, 2020 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

Showed up in a timely manner, friendly, & carpets turned out great!

Report a concern   November 13, 2020 — Rated 0 out of 10 by B.R. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

They did not look like they were cleaned. So I guess even though soap makes them crunchy there is something to be said about using soap instead of just water. Guy that cleaned the carpets had no personality & appeared he either doesn't like his job or maybe just having a bad day

Report a concern   November 13, 2020 — Rated 10 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

Cleans carpets well. Dries quickly with no crunchy carpet feel. Technicians are always courteous and respectful.

Report a concern   November 13, 2020 — Rated 10 out of 10 by Paul Fictum Zerorez Phoenix
What do you like about our products and services?

greats thing ever

Report a concern   November 13, 2020 — Rated 10 out of 10 by W.O. Zerorez Phoenix
What do you like about our products and services?

Quick service by skilled technicians.

Report a concern   November 12, 2020 — Rated 10 out of 10 by E.B. Zerorez Phoenix
What do you like about our products and services?

The technician was great. Super friendly and honest.

Report a concern   November 12, 2020 — Rated 10 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

Cleanest carpet ever!

Report a concern   November 12, 2020 — Rated 10 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

Scheduling, friendy, fast

Report a concern   November 12, 2020 — Rated 10 out of 10 by J.P. Zerorez Phoenix
What do you like about our products and services?

Jobs well done and thoroughly too. Good people doing the work too.

Report a concern   November 12, 2020 — Rated 10 out of 10 by Pam Ingermanson Zerorez Phoenix
What do you like about our products and services?

We have had our carpets cleaned 3 times by Zerorez and every time I have been extremely pleased. The technicians are polite, on time and do a great job.
I have had other companies clean my carpets and they never looked as good as since Zerorez starting cleaning them. With NO residue, my carpets stay cleaner so much longer.
I will ALWAYS have Zerorez clean my carpets.

Report a concern   November 12, 2020 — Rated 7 out of 10 by M.B. Zerorez Phoenix
What could we do to improve?

Was a little disappointed that one stain (smear) on club chair was not removed. However, stain on opposite side was removed.

Thought stain in bedroom entry was gone, however after dried, its back. Not as bad though.

Apologize that I don’t recall the name of the guy that did the work, but he was very pleasant and professional.

Report a concern   November 12, 2020 — Rated 9 out of 10 by S.G. Zerorez Phoenix
What do you like about our products and services?

I don’t have a question about your services, but we
had our carpeting and sofas cleaned yesterday. I was told my receipt would be emailed to me, still haven’t received. Can you please send to me?
Thank you,
Name removed

Report a concern   November 12, 2020 — Rated 10 out of 10 by Jetaune Boulton Zerorez Phoenix
What do you like about our products and services?

Quick and waterless. No excessive water, the drying process is vey quick!

Report a concern   November 12, 2020 — Rated 10 out of 10 by Amanda Whitis Zerorez Phoenix
What do you like about our products and services?

Had a black light done on all the carpet bc the people who own the house had 2 dogs and a cat. No stains were detected. The cost was more than I had initially been told. But it’s done and it’s out the way. Next time, I’m going to measure the actual square footage and see if the price changes cause something about that cost just didn’t set well with me. I would use them again though. Worked fast, I know some say they spend 20 mins on a room, but I think he only used 10 for all 3 bedrooms and the tile floor and sealing grout is what took the longest.

Report a concern   November 12, 2020 — Rated 10 out of 10 by D.F. Zerorez Phoenix
What do you like about our products and services?

Excellent service and great customer interaction!

Report a concern   November 12, 2020 — Rated 10 out of 10 by E.H. Zerorez Phoenix
What do you like about our products and services?

Was surprised to learn about this company from my handy man. They did a great job with well used carpets, and I was very surprised to see that they turned out as well as they did.

Report a concern   November 12, 2020 — Rated 10 out of 10 by Sue Krzyston Zerorez Phoenix
What do you like about our products and services?

My tile and grout and look like new! The technician was friendly and courteous and did a wonderful job.

Report a concern   November 12, 2020 — Rated 10 out of 10 by Melinda VanUpps Zerorez Phoenix
What do you like about our products and services?

I like the results and the friendly but professional staff. I have never been disappointed. To daye we have had our tile; grout; carpeting; area rugs; and furniture upholstery cleaned. Scheduling was a breeze and our tech was on time. Great experience, will be back again! Melinda

Report a concern   November 12, 2020 — Rated 10 out of 10 by Robert Waterman Zerorez Phoenix
What do you like about our products and services?

Technicians are always very pleasant and very informative as what is available. Work is done very quickly and always pleased with the end results.

Report a concern   November 12, 2020 — Rated 10 out of 10 by Debbie Dillon Zerorez Phoenix
What do you like about our products and services?

I like the fact that you use water, not chemicals. All of the technicians in the past visits have been very professional. Chris did a nice job. TY.

Report a concern   November 12, 2020 — Rated 10 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

Very good service and friendly workers. The carpets are clean and fresh.

Report a concern   November 12, 2020 — Rated 10 out of 10 by Brooks Stair Zerorez Phoenix
What do you like about our products and services?

Friendly staff. On time. Explained everything. Did a great job!

Report a concern   November 12, 2020 — Rated 10 out of 10 by S.M. Zerorez Phoenix
What do you like about our products and services?

John was great cleaning the carpets at my 93 year old moms home. He could not have been nicer and more thorough.


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