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based on 87773 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We have been using your company for over 10 years. Great Customer service and Great job on our carpets. The team that showed up this time was the Best we have ever had. One person was in training and the other a teaching coach. Our carpets look brand new.
Clean, fast and easy.
Love it
Great work and reasonable prices.
This was my first experience with this company. Nice job I thought, thank you.
They are chemical free and therefore do not leave a residue to attract more dirt.
Thank you Jessie! Very professional and nice
They were on time, calling just before arriving. Their service is excellent and my carpets look great. They inform me ahead of time of the probable outcomes with basic service. The servicemen were polite and efficient
Thorough work, friendly staff
Great experience and results. Quick and knowledgeable tech.
Professionalism and courtesy of techs. The great job your product does on cleaning
ask me again in 3 months....
This was my first time employing Zerorez. I asked them to clean my carpets before moving into my new home. I have a lot of health problems an am on oxygen. I have to have not only a clean home, but a chemical free home .Plus, since I have not moved in yet, the team from Zerorez was kind enough to enter my new home without me present, perform the cleaning, and lock everything up when they were done.
I'm not fully moved in yet, but earlier today I took some boxes to my new place and walked barefoot on the Zerorez-treated carpet. I was very pleased with the the cleaning. The carpet was soft, not crunchy, there was no smell, and it looks brand new!
On top of everything, the cost was less than most carpet sanitizing places on Groupon! I will definitely utilize their services again in the future and recommend them to everyone I know! (I know that sounded cheezy, but what do you want from someone who's been out of the hospital 1 week, and moving on Saturday?)
~First name removed R. in Phoenix
Courteous and competent employee.
Good communication while and after scheduling appointment.
Excellent results.
I like the ability to schedule on-line. I like the quick availability to have my carpet cleaned. I like that the staff are professional and polite. I like how quick it took to clean 5 rooms. Most of all my carpet looks great and feels great once it dried.
Everything is explained very clearly. The results of the cleaning are very satisfying.
Great service
I like that the carpet dries in a couple of hours and is not crunchy like so many other companies.
Prompt, very friendly, explain it all!
Consistent quality service every time I have my carpets cleaned.
The employees do a good job
Customer service number one
Colton was very nice, and he explained the process and what to expect very carefully. The carpet dried very quickly. I’m not really happy with how the traffic areas turned out. The paths still appear to be dark, and I’m watching the stain in the living room to see if it comes back.
Easy to schedule, and I know that my carpets are clean.
The service was amazing. Our upholstery looks brand new. Very thankful!
good job
No residue
Maybe I didn’t request the proper cleaning. But the dirty areas of my carpet do not look much better. The very first time I had somebody out here, they did a much better job. This time, not so much. I don’t know if there wasn’t enough time allotted, they were only here an hour, I’m not really sure what the issue was.
The product is fantastic. NO RESIDUE!!! The carpet is as soft as when I got it. And cleaned up wonderfully.
And, my tile I s cleaner than I could ever get.
I don't think the walk path areas cleaned up like I thought they should.

My carpet and tile cleaned beautifully. It was completed in a timely manner and there were no harsh chemicals. Rob did a great job.