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based on 87773 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your technician did a great job on my carpets and my furniture I really appreciate what he did. And I have referred zerorez out to a couple other people.
I was completely satisfied with the work performed by Zachary L. He arrived in the window given by zerorez. He started working shortly after arriving performing all cleaning steps described on the website. His attention to detail was impressive. He continued working for almost three hours. Additionally, he answered all of our questions. The rugs and tile look like brand new.I would recommend zerorez.
Paul S.
The technicians are very professional. They do a great job cleaning whether it’s carpet or tile.
I loved that all the stains were gone when the carpets were dry. Often when you have your carpets cleaned, they look good while wet, then when it's dry you see the stains are back. Not the case here. All the stains are gone, the carpets are soft, not "crunchy" from all the chemicals from other companies.
Our technician, Jason, was professional and knowledgeable. I never felt pressured to add on any services. The additional services were recommended and with reasons why the recommendation was given with my choice to add them or not, again no pressure was felt.
We will definitely be using them again. I think at least a yearly cleaning is a good idea.
The tech could not have been nicer and went out of his way to make sure I was happy with the job done and one of the rooms had to be done twice!! Very happy with the results.
Great pricing and amazing, convenient service. I have used zerorez twice and had a great experience both times!
Cleaning very throughly looks great!
David did an awesome job! The process for setting up the appointmet with customer service was a very easy process from start to finish. Thank you Zerorez!!!
Technicians are polite and on time. My carpets look great when they’re finished.
Timely service and performance was outstanding!
No residue, carpet stays cleaner
We appreciate the respect and professionalism of your technician , this is our second cleaning
with the same technician and he takes his job very seriously. The cleaning was great and we got an appointment quickly.
Jack is great and very professional. The job was well done, neat, and clean.
Work is always fantastic and guys are professional
The serviceman was very polite and well spoken. He did a thorough job and explained everything.
Our carpet from 1979 looks like new. Thanks for doing a great job.
I was especially happy with a professional customer service I received this last visit with Eric. He went over the top, double making sure I was happy with every single item and area. A very smart, studious, professional, caring tryst worthy young man.
My carpet looks great! My technician Quentin was knowledgable, friendly and efficient. I will definitely recommend Zerorez to my family and friends.
Mike the technican explained everything to me including his estimate for the work to be done. He was also very quick and of course thorough.
Thoroughness
Just how you advertising it is how it works and how old it is better then what you have now.
Excellent cleaning professional service.
Great technician, answered my questions, was great with my dog, did a great job
Great to work with the schedulers. Easy to get a quote - the tech was very professional and didnt try to upsell services like most other carpet cleaning companies do
The attention to detail, the minimal wetness of the process, the quality oriented technicians and the pricing is very affordable.
The friendly tech and my carpet looks great
Your employee didn’t seem like you wanted to be there, as I was checking his phone. When he asked what needed to be done I had told him the whole condo, and he got right on the phone trying to figure out ways to make more money,When I already went over that with your person on the phone. Didn’t finish the job and loaded his truck up, and had to remind him of the other areas that he didn’t fit even do. Thanks Name removed
The way the carpets are cleaned!! Carpets are soft and not crunchy!! They show on time and are very professional!!
Luis was punctual, friendly and did a fine job.
I think from the price and commercials, we had high expectations. There were multiple spots throughout the house left behind. We had a technician return to attempt removal again, which he did very quickly. We liked that we had a quick response and Jeff was able to remove the spots quickly. However, it led USA to wonder the quality of job done in the first place. If Jeff was able to come in and do it so quickly, what does that say about the first technician and the job he did. We have a vacation all rental and pride ourselves at keeping it well maintained including its cleanliness. We were disappointed a few days later while preparing. The house for new tenants, we found a big spot under one of the sofa cushions. We would have asked Jeff to clean it but we didn’t find it until the next day. So... we like the quality work when it’s done right. Disappointed that the service didn’t flow well and ended in still having a stain.