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Client Testimonials
We haven't used Zerorez in several years and our first time back didn't go very smooth. Our initial appointment was scheduled for for August 7th sometime between 12:00 and 3:00pm. When it got close to 3:00 pm I called to see if he was on the way and received no info. I called several more times between 3 and 4 with no good updates. Finally the tech showed up at 4:20 but I had a business meeting at 5:00 so I told Joe we'd have to reschedule. Pretty upsetting because we had all the furniture moved. I talked to Joe who was very nice and asked if we could reschedule and we agreed on August 17th and he promised a big discount and he would be the one doing the cleaning. When Zerorez showed up at 9:30 it wasn't Joe and had to reexplain all the details.
I got a measly 20% discount for all the trouble and then on the invoice they overcharged me by $25.00.
So not the best experience.
Great service good results
The technician was professional and thorough. My carpets look fantastic.
Everything was great from start to finish,
Dependable. See results. Professionalism.
Excellent job cleaning my carpets
The technicians were very nice and understanding , they did a great job !
My carpets almost always look like new after being cleaned by Zerorez! Ted was the cleaner on duty at my house this past week, and he did a GREAT job. I would highly recommend Zerorez and certainly recommend Ted. Thank you for a job well cone!
Easy to get answers to my questions. Nice, well-mannered workers. Price was reasonable
I like that they are a bit flexible with what they will clean. They will try to upsell you on some items, but they do a good job of explaining why and they will take “no” for an answer. They are on time and efficient.
Ease of scheduling, excellent cleaning
The process was explained well and the carpet was cleaned well.
Great customer service!
clean, friendly, efficient
Excellent and professional service. Very happy with results. A little expensive once you get beyond the three room special
Zero res consistently provides excellent service and their staff is both professional and knowledgeable. Thank you as I enjoy my clean carpeting. DC
I like the concept of your cleaning, but I have found that the quality varies significantly based on the technician who is assigned. Our most recent experience was excellent -- thank you!
ZEROREZ never disappoints! Home and my business carpets look brand new again.
Very nice and thorough. Thank you
Friendly, professional, fair pricing, efficient, and the carpet looks beautiful! Our cleaner was the best guy we’ve had doing service in 25 years of living here. Thank you for all you do. John Wilinski
I love how my carpet feels and how it smells so fresh!
Your technician was very polite and knowledgeable. Very satisfied.
Personable staff and good results
Professional, friendly, helpful, right on task and beyond.
Thank you
Safe, effective cleaning process. Excellent customer service from the individual cleaning the rugs.
Did a great job cleaning the carpet. Looks new. The young man was very nice and personable.
Quick and easy to book
Friendly and knowledgeable technicians; thorough
Professional, don’t use any toxic materials or soaps, efficient
William was awesome!!