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Client Testimonials
Very knowledgeable service technician. Went over everything that was going to be done and what to expect.
My experience with ZEROREZ was stellar! My house was going on the market in a day & I had an unexpected carpet emergency. Even though there wasn't a same day appointment available the dispatcher worked a miracle & made it happen. The technician was a calm balance to my "crazy." He was honest and thorough explaining his thoughts, concerns and options. He asked several times if I had any questions. I felt he was very patient with me and empathetic with my situation. An itemized quote was provided for me to review & approve before he brought any equipment into the house. I didn't feel any pressure to hurry up and make a decision. At the end of the day, even though he expressed he wasn't 100% sure cleaning the carpet was the best place to start, I made the decision to go ahead. I was so impressed with his integrity & professionalism. The kind of service the dispatcher and technician provided is so rare to find. I'm a loyal customer for life. Thank you!
Your Technician was professional! He had excellent people skills. He explained the process clearly. He did a superb job. The carpet looks wonderful!
The tech was great and he cleaned the carpet in our apartment very well
Matthew did an excellent job on my carpet and chair. He was friendly and professional. Called me ahead of time when he would arrive.. No complaints
They are timley and do a good job.
Prices are reasonable, but the people that come out have always been great.
Trom was AWESOME!!! He took the time to walk through the house with me and asked about my concerns and any known areas that needed extra attention. He even got down on the carpet to smell it to see if there was an area that needed extra treatment. He educated me about the product I was using to "clean" my carpet myself and told me that I can always ZEROREZ for a spot treatment anytime!
Herman was right on time, polite and did a fantastic job!
The customer service was fantastic. They were communicative, on time, friendly, quick, and professional. They took the time to explain my options and checked for what discounts I was eligible for.
The gentleman who came to our home was professional and courteous. They did a great job!
Tech was fast and thorough. Eldrick was his name. He didna great job and I'm happy with the final product!
On time, personable representative, worked on my schedule and my needs
Irvin does a great job, he cleaned 3 rental properties and did great, he is very kind and took extra time to get stains out and did his best to get out pet stains from renters who trashed the carpets! Thanks Irvin I look forward to booking with you in the future!
Scheduling was ready. The scheduler was knowledgeable and helpful with all of my questions. Cost was explained up front. There was a quick turn around to when Zerorez could come out to do our carpets.
Mark did a great job explaining the process to me. He was very kind to my kids. He did a great job on the carriers. They looked excellent when he was done.
The only downside is that I didn't have you come sooner. We had many old cat pee spots that we couldn't get clean even with the return visit. It's understandable though as many were about 5 years old.
Great technician! Helpful, friendly & knowledgeable!
Easy to schedule, the tech was timely and the price was competitive.
Polite knowledgeable technician. Good job cleaning the carpets
on time, friendly staff, and efficient
Great quality
Great service and communication! I was able to book online and the technician came very promptly and was very professional.
Service people were prompt, polite and respectful of our home. They did their job efficiently and expertly. The charges were reasonable. It was easy to schedule.
Great communication, respectful staff, and carpets/upholstery look great!
Quick and efficient. Carpets looked great and the operator was very friendly
Great experience. On time, nice guy and good worker!!
No chemicals! Nick, our technician, was on time and timely about getting the cleaning done. We'll definitely use Zerorez again!
I was impressed with the professionalism and friendly attitude of Duane at Area Rug drop off.
Mind you I haven't seen how well my rugs have been cleaned but so far so good.
Quick and easy process. My carpets look refreshed.
On time called before coming as stated they would
Carpet dried fast
Knowledgeable staff
No pressure sales
Easy to schedule, excellent service, on time, and service provided with care!