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Client Testimonials
When I heard about Zerorez (on KS95), I really liked the idea that you were a chemical free company. We try to be as natural as possible in our household. The testimonies I heard on the radio intrigued me. Then Jake, our 14 year old black lab, had a MAJOR accident on our carpet. I called Zerorez and spoke to a wonderful person named "Jimmy". I explained my "crisis" and he was able to re-arrange the schedule so that you were able to stop out within 3 days (we live in Cold Spring!). I was so excited! : ) Eventhough I had multiple options closer to home, I wanted to give Zerorez a try because I really liked the chemical free idea. The service technician, Matt, stopped out and was very friendly and informative. He explained the various procedures he would try, gave us pricing, etc. We are thrilled with the way our carpet turned out. We feel like they are almost brand new again (but without the obnoxious brand new smell!). We hadn't had our carpets cleaned since we installed them - about 6 or so years ago and had multiple stains all over along with various pet stains from our new little Yorkie puppy. Matt was able to remove the majority of stains. We are so happy with the results and will definitely be recommending Zerorez to anyone who is in need of having their carpets cleaned. THANK YOU for your very professional service. You guys are awesome!!!
Sincerely,
Name removed
Patrick Daley the young man who cleaned our carpets was super friendly and knowledgable. He took his time, did a great job and explained everything he was doing.
The cleaner was thorough and our carpet looks new.
Joe was very professional and did a great job
Very professional, explained every detail, very respectful.
very professional and friendly, my 10 year old carpets looked almost new
Charlie called before coming--arrived on time. He always took off his shoes whenever entering the house. He explained the product and we were impressed that Zerorez used a product without any soaps. This should make the carpet stay cleaner longer! Charlie asked for any particular spots to be treated. He even complimented us on having removed the furniture from 3 rooms. Charlie is friendly, capable and knowledgeable!
nice job,quick and friendly!
How quickly the carpet dried. Very friendly young man who did the work.
Friendly service
My carpts look beautiful. Very pleased with the service and your representatives who serve us. Very friendly.
It seems to work and the technician was friendly and knowlewdgeable
Your tech that came out was very knowledgeable about your product and was very helpfull and did a fantastic job. Would recommend him along with your product to any one. He is an asset to you company.
Great cleaning, friendly service professionals, prompt arrival
Got carpet stains clean and no damage to walls or furniture.
Awesome job....
My carpets stay clean much longer and Rey, your tech, is the very best in customer service etc.........
This is the best carpet cleaning service I have ever had and I have had many. I have many clients of my own and they ask me for alot of advice when it comes to their homes. Iam an interior designer and I make sure that they have your name when it comes to getting their carpets cleaned. Iam very fuzzy when it comes to giving my stamp of approval on anything to my clients.
Name removed / Lanoue Interiors
Our kitchen and foyer tile had become very dingy with 8 years worth of dirt and grime. I thought nothing could restore the grout to its original white, but Zerorez did it! It looks amazing - just like new!
Explanation and time spent working on problem areas for an overall excellent result.
The tech did a fantastic job. Our carpet was in dire shape and he made it look new. WOW!
Service on-time and very couteous and professional.
No chemicals and he did a very thorough cleaning job. Thanks!
I like the fact that you do not use "soap" type materials or chemicals to clean the carpets. The representative that did the work was very professional, courteous, explained everything very well before he did the work, as well as when he completed the job.
Overall I was very pleased and would not only recommend you to friends, family or business associates, but would use you again.
Smelled good and the tech's did a great job and will reccomend to other properties and residents.
no harmful chemicals and it really cleans well.
The customer service was excellent both in setting up the appointment and the tech that came out to our home. We had our carpets and furniture cleaned and everything turned out much better than we anticipated. The tech who came out was courteous and professional. He explained the process and did a fantastic job.
Dries fast.. very nice workers.. good communication
The service man was helpful and friendly. He did a great job and was very professional. He was up front about stains that would not come out and he explained about wood staining the carpeting. I love my carpets.
no chemicals
I like that you use natural products.