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Client Testimonials
Wonderful service and excellent results. Steve brought our pet stained and smelly carpet back to life. Thank you for your prompt and fabulous service!
SERVICE WAS GREAT
HOW CLEAN THE RUGS CAME OUT GREAT JOB
The tech.
Tony was very forthright, friendly, and efficient. He gave his assessment and predicted the outcome of the Zerorez cleaning and then, validated that we still wanted him to proceed with the cleaning based on his assessment and expected outcome.
Very professional and customer focussed.
The cleaning process was about as unobtrusive as possible.
My carpets were clean!
they came early to the appointment. they reviewed the plan accurately and reviewed the billing statement very well.
The gentleman was very professional and friendly. The service was good starting with the initial phone call to schedule the appointment to the person that cleaned my carpet and upholstery.
Came home from a long weekend and looked like new carpet. Great job! Thanks
service attendent was very nice, professional, informative and effecient
I liked that the service was very prompt and that the technicians called before they came as it gave me a better window of time. The technicians were professional and courteous as well as very helpful. My carpets turned out beautiful!
Fast and very porfessional.
I like that it made my carpets look like brand new again! Our carpets are approximately 22 years old.
Good job. Your people worked hard,fast and did an excellent job.
We were pleased with the results.
Frank did a good job of explaining what he would do and how much it would cost.
I am very impressed with Zerorez and I will definitely use them again, hopefully not for a while though! I submitted a service request online on a Friday, was contacted same day, and was able to acquire a Sunday appointment, just two days later, when I was fully expecting to have to wait a week or more for an appointment. I was grateful for the flexibility and speed with which Zerorez was able to service our carpets, as we are trying to get ready for the arrival of our first baby.
Our tech Tony contacted me before coming over, arrived early, was courteous and informative, and worked quickly - he wasn't even in our house for an hour! Our carpets were cleaned quickly, and though they were damp, we could tell that our carpets had been cleaned and sanitized thoroughly. They were fluffy and soft even when damp, and when dry were nice and bright, looking brand-new. The process even left behind a light citrus scent, which I quite enjoyed. I was even shocked to see that the Zerorez process cleaned up the worst stains in our carpet, including dried candle wax. I thought I was going to have to scrub that stuff out on my hands and knees!
The price we paid for Zerorez to clean and sanitize our carpets in preparation for baby may not have been the cheapest price around, but I truly feel we got our money's worth, and seeing the results, I will gladly pay the fees again for the peace of mind we now have about our carpets. Great process and product and awesome service - thank you Tony and Zerorez!
The technicians were prompt and courteous. The lead tech clearly explained the process, discussed options and didn't pressure me into any extra services. The carpet looked fantastic after they were finished and they were even able to remove a stain that a different carpet cleaning company said was permanent. I will definitely use Zerorez again!
I have pets and zerorez did a great job getting up the stains from previous accidents.
Great products, great service. We were very happy. And Andrew & Ryan made a great team & were most professional. Thank you.
Professional workers - everything was explained - spots on carpet came up that didn't before - fast and efficient
The carpet dried quite fast and there was no chemical smell.
Very professional, explained the product very well, was very efficient.
your cleaners are informative and friendly as well as doing a good job
Very friendly, polite, and professional staff from the beginning to the end. I can't believe the difference in my carpet. I thought I was going to have to replace my carpet. Not anymore!
The people were very nice & professional. This is the first time I've tried Zerorez and I was AMAZED at how well it worked! As a trial, I had Zerorez clean only my stairs (major walkways), and where the dog lays, which were by far the dirtiest spots in the house. I thought that it was a lost cause and that we would need to get new carpet, but now our 18 year old carpet looks brand new! I was so impressed that I called back the very next morning and made an appointment to do the rest of my house. I have already started spreading the news about how great Zerorez works!
Aaron was a very professional, knowledgable professional. He was on time and when he arrived got right down to cleaning. The results were fantastic! We have cream carpet and it looked like new when he was finished. The carpet dried quickly. It was not soaking wet. We had a fan going to speed up the drying. We had our furniture back in place by early evening. I would recommend this company.
Your technician needs a strong lesson in manners. He was rude and abrupt and when I expressed my dissatifaction with his manner, he had no problem talking right back to me. I loved the outcome with the carpet, however, I nearly sent Mr. Smith away.
timely and very good at a great price!
The technician was professional in preparing the area including protecting the wall corners with bumpers.
Fast, friendly service.
We can start with 'zero' residue!! But we also liked all the information we were given ahead of time. It prepared us and made it process seem so smooth.
Professional techs. Clean, no perfume carpet.