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Client Testimonials
I really liked the fact that Zerorez used protective cones around our wordwork. Also the fact that we walked around the rooms together so I could point out stains or areas of concern.
One concern I have is that what I was quoted over the phone with the 3 room special (from the radio) ended up to be $300.00. I think what the sales people versus the actual cleaning people charge are two different things. I would recommend Zerorez but I strongly caution people to have you come out and quote first. Of my co-workers 3 others had this same experience. I would venture to guess you'll get this "bait and switch" reputation.
I like the fact that Zerorez doesn't use chemicals while cleaning the carpet. This is important to me with the fact that I have multiple pets.
My overall experience with Zerorez was great. Aaron, my tech, was very professional and very easy to work with. He gave me all of the information that I needed, and continually asked if I had questions. He was very easy to interact with.
Part of the reason that I was having my carpets cleaned was due to having a sick cat for the past 3 years. My cat was 20 years old, sick and I recently had to put her to sleep. Aaron took this into consideration and gave me a discount on the pet treatment for my carpet. This was above and beyond what I was expecting. Thank you very much. This meant a lot to me.
The service Aaron provided on the carpet was awesome. It feels I have new carpets again because they are fluffy and soft again. He was not able to get all of the stains out, especially since some of them were really bad, but I didn't expect that they would all come out. He lightened them tremendously, so all is great!
I expect that I will use Zerorez again in the future and would highly recommend to family and friends.
Thank you! :)
clean and no odor and the nap is soft and up.
Quick dry, the clean carpet
i cannot believe how quick they were to respond to our " emergency"!!!!!!!!!
it took the grease out completetly!
All the guys, Devin, Matt and Dennis, that came to our house were great!
Non-toxic, ease of making appointments, service representative, cleanliness
Very thorough and do a great job
No chemicals, after the carpet dried it was great. The guys who came were very good. I liked that I was shown what they were doing mid way through.
You come to do the service on time and are very helpful during the process. Especially good on pet and animal rug spots.
Thanks!
Easy to schedule and appears to have cleaned well.
You provide very professional service. We were very happy with the whole process, and our carpets are much nicer than they were before. Thank you!
enviromentally frie dly--fresh
They guys were friendly, professional and very knowledgeable of the products. I liked the way they explained how they would attempt to remove stains and what they would use to clean my carpets. They did an AWESOME job! Some of the toughest pet stains came out! My house smells GREAT...CLEAN...and FRESH once again!
Dave was terrific! He explained everything very thoroughly and went over pricing and procedures. The carpet looks great! The only complaint I have is that the carpet seemed too wet, and I probably should have requested the quick dry option.
They were clean nice smelling not sticky and just plain great. Thats again for the great job.
The senior technician got out multiple stains in my carpet that I thought would never come out. I thought that I would have to replace the carpet, but now it looks brand new. He also got some very old tile in my house to look fresh and clean again. I also like that you don't use harsh and smelly chemicals in your cleaning process. Very rarely does a company exceed my high expectations, but Zerorez did.
It is green, the product worked and no chemical smell
My carpets look great - took out some stains that I didn't think would come out.
Our house smelled so clean, and we were happy with how clean the carpets were.
did a very good job !
Most unknown spots were removed. They were honest, courteous and quick. I was very impressed with them and will definitely use them again.
The guys who came to my house (I think Josh and Erik?) were very professional and respectful. The carpets looked great and I loved the citrus scent.
I like that the product are not harmful to the environment. I wish it was a little
less expensive.
Professionalism of your staff and product technology
I have had my carpet cleaned by others several times and never felt that they did a good job until yesterday when Roman cleaned 3 rooms for me. It was great and definitely will recommend your services to other customers. Your representative did a super job and was very helpful with questions that I had. Thank you!!
quick drying and really gets the carpet clean
The young man was prompt, thorough and pleasant. The citrus smell is nice and the carpets have never looked better. Thank you.
Carpets are cleaned well, no streaking and the remaining scent is pleasant.
The professionalism and expertise of your technicians. They are very polite and knowledgeable.