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Client Testimonials
very knowledgeable staff, Issac was very professional and know a ton about carpet.
Products used, application, use, removal was successfull and executed in a timely manner.
Tech. was on time and very informative as to process he was going to perform. It was very evident that he was at my home to do a great job and not the minimum required and leave approach.
Everything, my carpets look and smell great!
No residual odor, quick and clean carpets.
Though it would seem to be a little overbooked.
Results....
I LOVE THAT IT IS CHEM FREE!! Great customer service. We had a room that they didn't do because of extensive cat urine, which impressed me. I also was so thankful for the bottle of zero-stink, which really did help a lot. And free refills of that is another great benefit! Thank you very much!
Love that they have no residue and are safe for babies and pets.
Great staff too - very professional and trustworthy. We were very pleased with the service!
Very friendly service person. Did a great job
The service really freshened up the carpet. Made it look new.
Excellent job by Tony. A renter left the carpet in horrible shape and it came out almost like new.
Very nice people, very good job!
how clean the carpet is - looks brand new!
I don't have to be there - can trust the company and it's employees!
They get it right the first time!
I was very impressed with Zerorez. We have an 13 yar old lab that has been having accidents and was afraid we were goign to have to get new carpets. Not only did they get the spots out, the carpet looks brand new again. I have asthma and everytime we have gotten the carpets cleaned in the past I have had trouble with the chemicals. I will defintiely use Zerorez again. He was great, friendly and expalined everythign he was doing.
I liked the guys who did the carpets.... friendly, capable, and went above and beyond!
Great service, friendly, did a great job!
We had 2 areas of water stains on basement family room carpeting. You were able to get rid of them. Thank you.
It was fast, clean, dried fast, WORKED and we had an amazing technician in Joe Christianson. He was professional, personable, knowledgeable, so nice to our kids and was simply amazing. If all techs are like him, Zerorez will continue to have an amazing reputation!
EVERYTHING! Your service techs are fantastic. They explain everything in detail and offer additional services without pushing an upsell. The fact that the process is so much more environmentally friendly and has FAR surpassed other cleaning companies that have done our carpets is top! This is the third year we've had you come in and our 20 year old carpeting looks brand new and so soft when you're done! You all are ROCK STARS! I'd do a commercial for you anytime because you are just that great!
Your person did a good job and was very service oriented.
The way it leaves the carpet looking like new.
Roman was our tech and he did an excellent Job.
Thank you!
My rug was so damaged by cat urine that it could not be cleaned. The Zerorez technician was honest about that instead of selling something that wouldn't work. He also told me how to remove the rug and treat the floor, as well as letting me know that your company sells new carpeting. He was terrific.
Jon did a good job, very professional. Carpets seem very clean. Did a good job on a couple spots we had.
I have used zero res before and that is the reason I called again to get carpets cleaned. i noticed some differences. No protectors were placed under the furniture, easily fixed by me. A cover was left off the furnace as well, easily replaced. My husband, not I, was present when the cleaning was done and we are both satisfied with the cleaning but curious abut the other differences frrom the previous cleaning.
Service was given within the alloted time period. The technicians were polite, informative
and thorough. All in all,a good experience.
Was very quick. Got out very nasty stains that have been present for several years.
I heard no noise from the equipment It was very quite. The man that came out was very nice But they don't move anything in your rooms. I was wonderding if they charge exrta to help you move some ? What if you cann't move anything because it's your age .
Service was great,Aaron was awesome and very professional
I thought the cleaners were great. Nick was very professional. I have already recommended you to 2 friends.
Steve was very friendly and explained the process before he began. Our carpets look great and we are very happy with the job done.
I also liked the pre-appointment call and email that prepares the customer for what to expect. Great job!!
I really loved the way my carpets turned out, very good job! However, they failed to let me know of the $60 per room charge for pet stains. That would have been good to know ahead of time.