Client Testimonials

Your cleaning method far exceeds your competitors; our 40+ year old braided rug came back to us "like new"; we couldn't believe the difference!

I was very pleased with the like new look of the carpet after it was cleaned and it didn't feel stiff just clean.

After Dennis and an assigned trainee cleaned the wall-to-wall carpets in my townhome on Wednesday, July 13, 2011, they were the cleanest they have ever been since I moved into it in December, 1990. I've used other carpet cleaning services over the years, but the Zerorez cleaning left me with open-mouthed amazement. And the drying was so fast, too, and there was no 'after-odor' either!

But here's the most outstanding 'like' of all: Four days after the initial cleaning, Sunday, July 17, I hosted an important meeting of 12 people in my living room area. Just before the meeting started, I poured myself some grape-juice punch, turned away from the bowl, lost a bit of my balance, and nearly all of the punch spilled onto the carpet. A friend immediately grabbed paper towels and blotted the area thoroughly. But unfortunately, the spill left a large, unsightly blotch on the just cleaned carpet. I was soooo disappointed.

Within two or so days, I called Zerorez to ask if there was any way that the blotch could be cleaned out of my carpet. Response: One of our personnel would have to inspect it to determine whether or not it could be cleared, and what the cost might be. I requested Dennis because he was so pleasant when he first did the cleaning.

Well, I had to cancel one scheduled appointment due to business circumstances, but on August 13, Dennis came out and worked the blotch over with one cleaning method that wasn't completely successful. BUT...the second method completely cleared it. And that dear man only charged me an environmental fee of $14.00 plus tax.

I will only use Zerorez in the future, and I will praise the quality of 'the Zerorez experience' to the skies whenever I have the chance! Thank you all!!

Outstanding customer service, excellent results, the pre-work is first rate and Zerorez didn't quit until they did the best possible job. We are so pleased, and appreciate the transformation at our house!!

Great work, very pleased with how clean the carpets got. First person I talked to gave me incorrect information but after that I was very pleased.

Your techs share information and are Johnnie on the Spot.

no slime felling..no chem smell..fast drying..carpet more plush and cleaner than other methods! I am hooked!!

very professional,worked fast,explained everything he was doing, no smell,carpet felt very soft when dry.

The technicians worked hard to accomplish the goal of producing a clean carpet. They spend extra time, resources, and effort to make sure they got the carpet as clean as possible.

Roman was very professional. He gave a gameplan, and followed through. He was very informative on the extra product I purchased and was very good about explaining the zerorez way compared to other carpet cleaning companies. It made me feel a lot better about spending over $200 to get my carpet cleaned, and I'm glad I did.

Despite having the original technician call in sick, the position was quickly filled and a replacement technician showed up promptly. He was polite and did an excellent job cleaning the carpets.

Carpets look great. Fast drying. No chemicals. Professional personnel.

The carpet looked great and dried quickly.It did not feel sticky after. It appears to be fresh and clean. The technician was excellent. He was very professional and worked hard to do a great job.

It was affordable, thorough, and fast.

quick...courteous...competent...carpet clean!!

Technician was very knowledgeable and personable. David asked us to inspect his work which we appreciated.

Prompt and did a great job

You are environmentally clean, Roman did an excellent job in explaining everthing.

No harmful chemicals are used in cleaning the carpets, therefore no dirt-attracting residue or odors. The cleaning crew used no heavy or messy equipment, just the hose and suction. Didn't take more than an hour. I also appreciated the fact that I wasn't pressed for any add-ons.

Our carpets look so clean and no longer have pet odor!!! Also, the two men who came to clean were the most pleasant carpet men we've EVER had. They strategized together about the best cleaning method and accepted our input as well. They were extremely service oriented and a joy to have in our home. We were very impressed with Zerorez!

Thank you!

did good job of cleaning the carpets

No chemicals is what we are trying to do in our life when ever possible. Thanks

Your staff members, Nick and Isaac, were a highly professional team who went above and beyond basic customer service. They were patient with my many questions. They were thorough with every analysis of the many various stains I inherited in my new rental property. They advised me well on how to take the best post-cleaning care of my carpets and gave samples of the products to help do so. They made sure I got the best services for the best price. They were even lovely to my children who kept "checking-in" on how and what they were doing every other moment! I have not dealt with such courteous young men in a long time! They represented this company very well! I will not hesitate to recommend Zerorez in the future. Thank you Nick and Issac!

Got stains out that others could not.

The technician worked very hard to get stubborn stains out, and the carpet (which had had multiple pet stains) came out looking GREAT!

The technician was friendly and provided a lot of information, answering all of my questions.

I enjoyed the professionalism of the phone staff and cleaner. I also loved the smell of the pretreat and the carpets look wonderful!

I have been doing an update on our house to prepare it for selling sometime in the near future. Our carpet was 27 years old and had only been cleaned one other time so I was going to clean it first before I made a decision to replace it. We have no children or pets and are reasonably careful about spilling and dirty shoes so it was mainly traffic areas that needed attention. We are both more than pleased with the outcome and the carpet will not have to be replaced before we sell. Brock was a nice young man and very professional and did a good job of explaining the Zerorez process. Name removed

Fast. Friendly. Reliable. Professional. Not pushy.

Fast drying time. Arrive on time. Efficient workers. Carpet is clean. Pleasant scheduler on the phone.

The technician was very thorough and even when I pointed out a spot I thought didn't get a good over haul, he went out of his way to get it done. I had an area damaged by a dog, and the technician warned me that it might not come out, and he was even surprised with the result!