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Client Testimonials
Associate was informative and understood the process and products your company offers. Did a nice job on the carpets.
Good service
Customer Service - first rate, from setting up appointment to follow-up confirmation a couple of days prior, as well as the same morning of appointment. ZeroRez reps and service personnel are #1. On-site service technician, Tony Erickson, was friendly, thorough and extremely efficient. I was reassured my carpet/stairs would bring great results - I'm enjoying the same.
Getting the carpets clean is of course the most important thing, but the most impressive thing is the attitude of your service techs. This is the 2nd time we've used Zerorez and I can't believe how enthuastic and good natured your techs are. Mark is an amazing person who really went the extra mile to remove some stubborn stains. He showed real concern and really wanted to make sure we were more than satisfied.
Willing to go the extra step and not "nickel and dime" you
The guys were completely on time and my carpets now look great!
The professionalism and the quality of your employees is very evident. The process/products are amazing! i love my carpet!
I like that there is no soap or other residue. I like that the carpets were exceptionally clean and that it didn't take very long to clean them. I like that the only thing used to clean them was orange oil and water. I like the professionalism of the person who cleaned the carpets and the care he took in the process.
Very good job and smells great
Love your product and your staff is top notch!!
The guys you sent out were friendly and prompt. They did a great job with how bad our carpet was! Thank you!
This is the second time I've used Zerorez and have been pleased both times. I had two BAD stains this time and am pleased that they both are gone now. Your technicians are very professional and I will call upon Zerorez next time I'm in need of carpet cleaning. I will certainly recommend you to my friends!
That they pick up and deliver. Also they strive to make us happy.
Carpet clean and it was very quick to dry, unlike our other experiences with other cleaners
They came out on a Sunday. Very helpful and knowledgable. I like the product especially the idea of no soap
Great customer service.
The tech was very thorough. He didn't push other services on my like other companies have. The carpet looks great. I felt the tech really worked hard to get the best results. Other companies have come in and just gone through the motions. I was very impressed with the tech and the results.
You stand behind your work
they are clean and do not leave a soapy odor.
The cleaning really help clean and bring out the natural color if our natural stone .
The technician that came to our house was courteous and did an excellent job. He paid extra attention to some stains on the carpet and they came out just fine.
The results make me believe their method really does make a difference. They are very good at getting out stains and don't leave the carpets too wet.
The fact you use no chemical treatments, and the results were fantastic--a little expensive, but fantastic.
It didn't smell like soap, but still got our carpet cleaner than other companies have in the past.
I liked all aspects about our cleaning vist except I suggest that crews be more careful around plants that are outside and near the truck. I had a few hosta plants that got sprayed which killed the part of the plant that got sprayed. Those plants will come back but your in-powered water isn't good for plants.
The professionalism of your service providers
Carpete looked great very friendly and professional staff couldnt be happier
I like that the products used are eco friendly and safe for children and pets. Staff were knowledgeable, courteous and friendly. Results were amazing! Will be using Zerorez again in the future.
First name removed, the gentleman that came to the house, was extremely courteous and helpful. Very informative and though he did "upsell" us with a protectant, I did not feel it pushy in any way. It was an option he educated me on first and allowed me time to decide if it was right for us. Great employee!

Really clean carpet and upholstery! Polite and efficient rep for your company also