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Client Testimonials
The price the scheduler told me on the phone is the SAME price the Technician told me in person! (Another place jacked up the price $650.00 more than what I was quoted with my $99.00 coupon!!!! No kidding. I will never call them again.) The Technician was SOO friendly. This is my second time using Zerores and I will never call anyone else!
Professionalism, excellent customer service, quality service
Everything - excellent products - the outcome was very successful.
I will request to have Nick perform the carpet cleaning the next time I use ZeroRez.
They are chemical free and I do not have to worry about having my cat become ill - and I can let my grandkids crawl around on the floor. It's also mush softer feeling on the skin as compared to other cleaners.
The pricing was very up front, and the technician was careful with my belongings. The technician was also very conscientous about doing a good job.
Prompt, knowledgeable service technician. High quality cleaning job.
I waited to respond to the feedback until over a month had passed to really be able to evaluate the cleaning. It really did clean my carpets very well (even the heavy traffic areas) and equally as important seemed to have left no residue which has kept the clean fresh look well after the job was done.
courteous, polite and did a great job
I try to live in a chemical free environment and I feel using Zerorez supports my philosophy.
Products are products, your employees are what set you apart
Service people were courteous and informative and my carpets look fantastic!
The representative was on time, he got straight to work, and was completely done in surprisingly no time at all. After he was done he asked to review the results and if we were happy with them. Pricing was reasonable too!
Your technician John was informative, worked efficiently and did an exceptional job on our home. We appreciated the time he took to answer our questions and suggestions on how to deal with future carpet issues.
I am totally impressed with your customer service, and the professionalism of your employees. Jen, a Customer Service Rep, and Zach, your onsite specialist really impressed me. And the Zerorez cleaning was done in a totally impressive way. I have already recommended Zerorez to 3 other people today.
The fact that no soap or detergent is left in the rug to pick up dirt--my rugs will stay cleaner longer.
Knowledgeable, accommodating and friendly technicians. Explain the process.
I was really impressed by how clean and new our carpets looked after Zerorez came to our house! I heard about Zerorez from Ryan on the KS95 Morning Show and have always been intrigued about trying them out. Boy am I glad I did! We will certainly call Zerorez for another cleaning in the future!
friendly service, good work. Respectful, trustworthy staff.
Zerorez was professional, friendly, and great to work with. The process from me calling to set up the appointment to the final goodbye after my carpets looked like new exceeded my expectations. They even got an old paint stain out of my carpets!
I liked that you don't use any harsh chemicals to clean the carpets. Your sales associate was very nice and professional. Good experience all in all.
I'm thrilled that my dog stains and permanent marker was lifted off the carpet!
Thank you!!!
Moe was really professional and friendly, and most importantly, spent a lot more time than he estimated he'd spend, getting our carpet as clean as possible.
carpets look great. Didn't take too long and reasonably priced.
carpet cleaner was very kind , cosiderate and really seemed to know what he was doing
Fabulous cleaning and environmentally friendly - which are both a requirement for me.
The tech did a great job seeing and getting out the few medium and larger stains we made since last time you were out. He missed some of the small ones though, and I went around while the carpet was still wet to remove those myself. Next time I'll be sure to point them out since they were harder to see.
great customer service, on time and friendly!!
No residual cleaning products in the carpet/the fact that it dried within hours of completion.
Everything. Outstanding employees, very knowable, woukd recommend to all family and friends.
I love the smell of the powder that you mix with the water. The results were fantastic!
They worked. The carpet was fresh and clean.