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Client Testimonials
Friendly staff and service. My carpet looks great! Thanks!
no residue
Technician was very knowledgeable. The carpets and recliner look great!
We had our vents cleaned out due to recent construction in our house. The technician we personable and went through exactly what they were going to do during the process. In the middle of the process the machinery being used broke down. To my surprise the technician was very apologetic and said another machine was on its way to complete the job within the same day. This is the first time we have used your company and will for further projects. Thanks for the customer service. Hard to find these days.
There is not one thing I didn't like . Not only was the work perfect, the individual that cleaned the carpeting was extremely kind and worked very hard. The staff that schedules the appointments were also courteous and professional. I have already recommended Zerorez to all my staff and I plan to use them at my dental office too.
I'm very happy I found you!
I chose Zerorez because I wanted a green clean. You delivered! My carpets look great, and service was timely, professional and friendly.
My Zerorez experience was great! Everything went as advertised. The carpets looked great and I know there isn't the soapy residue there to attract dirt. Our Service rep was super friendly and very knowledgeable. There were some great add-ons and it was very low-pressure.Very happy and will definitely tell my friends!
no stickiness in the carpeting after the cleaning is done! The guy was very friendly and went right to work!
I loved that everything is non-toxic and safe for my child and my pets. My carpets look brand new! Jared was also able to remove some pet stains that had been there for a while, so I was very happy about that. The carpets didn't take long to dry and I would recommend Zerorez to family and friends! Thanks!
The cleaning process is toxin free. That is incredibly important for the health and welfare of my family, and anyone who comes into my home. Zerorez also provided excellent customer service professionals. I felt incredibly safe having these folks in my home, and was able to run errands while they were there without fear of any harm coming to them or my home. The results of our carpet cleaning far exceeded our expectations, and we felt well educated on the process so we knew what to expect when. Thank you Zerorez for utterly fabulous service.
Great customer service. Moe was very friendly and went above and beyond what was expected.
I love that they got my cream carpet as clean as it could get. It is no longer an embarrassment to me and now I don't need to replace it as soon.
Professional service. Quick, on time, knowledgeable service persons. Great product
The guys that came out to clean were Fabulous! Showed pride in their work which is hard to find these days.
The person doing the cleaning showed up right when they said they would. When he got here, he got straight to the point and did well at explaining exactly what he was going to do. I felt comfortable with him being in my home, and also felt that he knew what he was doing and what he was talking about. I knew that it wouldn't take long; when I set up my appointment the person I spoke with told me it would take approximately an hour, maybe a little longer. It took him almost exactly an hour to do 2 rooms and my staircase, which was impressive. He was very polite when done, and told me what to expect as far as dry time and how my carpet would not stain or get dirty as fast as it did before he cleaned it.
Overall I liked pretty much everything about Zerorez's products and services. The one and only thing that I guess almost made me not make the appointment was when I called to find out prices and possibly make an appointment. The woman who answered the phone and set everything up was not very friendly at all. She spoke real fast (as if she wanted to get off the phone as soon as possible) kind of trying to rush things along, seemed a little annoyed when I asked questions and she repeated herself a lot. The reason I still went through with making the appointment after speaking to her was because it seems like I always hear ads for Zerorez on my two favorite radio stations: 92.5 KQRS KQ92-Morning Show with Tom and Terry, and 107.1 The Jason and Alexis Show on from 12 noon to 3pm Mon-Fri. I assumed they must be good at what they do, I've been listening to these two stations/shows for a LONG time and trust what they say. And I am glad I kept my appointment, despite the woman who gave a kind of negative first impression on the company. I will definitely be calling again in the future and have already recommended these services to a couple friends!
Thank you very much!
Environmentally friendly methods that actually work, technicians were friendly and efficient and on time.
The technician was very good and our carpet looked brand new even after 8 years of dogs and kids prior to the cleaning.
very professional, and knowledgeable technician. Jaun was courteous, and explained each process and made sure I knew what zerorez was all abut, I will use zerorez again, will recommend them to friends, and if I have the option will ask for Juan as the applicator. I had my basement done and could not be any happier. I have had it cleaned once before by one of your competitors and there is absolutely no comparison, ZEROREZ
Friendly and hardworking employee
Environmentally friendly. Good service.
Fantastic results, no smell from the cleaning products, Sreve was fantastic.
Customer service, the freindliness and effincy of techs, really caring about what they do and doing their best to make it look right.
Timliness, cleanliness, and respect for me the customer! Thanks Zerorez
product cleaned, left no residue and no smell behind. I am chemically sensitive. Mason and partner introduced themselves, explained why they were there. what they would be doing and asked if I had any questions. Very polite, professional and friendly. On completion of the job asked if I had any questions or if there was anything else they could do for me. I was very satisfied
ZEROREZ is the best carpet cleaning service we have ever used. The technician, Tim, was top-notch from beginning to end. Our carpeted stairs look like new again. I would DEFINITELY use ZEROREZ again.
I like the clean citrus smell of the product. The service is very personable. He took the time to explain everything and why and how he would do each step.
Arrived on time, explained everything clearly. Did a wonderful job. answered all my questions. Friendly, detailed. The offer of the spot remover was an added help. as
well as the referral cards.
No chemicals
professional, on time, good value for the service, GAVE NEW LIFE TO MY 12-YEAR-OLD CARPETS! Carpets are soft, fresh, and make my house feel clean again. Motivated me to clean the walls, rearrange decor, downsize my clutter, and make a nicer living space.
I don't want to put anything back in the room! I just want to walk in and see my clean carpeting:)
The gentleman showed up in a timely manner. He was very professional and explained all options carefully without making me feel like he was up selling me other services. The carpet turned out great.
Jaime was very personable and professional, explaining every step. AND my carpets look GREAT!