Client Testimonials

Carpets didn't take long to dry

Treat your customers as adults. "Ben" (I think it was his name) took a quick look at our carpet and then spewed out a string of can't, won't, no guarantee, etc. etc. that made me wonder whether I had called a professional cleaning service. I KNOW the carpet is soiled. That's why I'd like it cleaned. When I complained to his manager, I was told he was just trying to "manage my expectations." Huh? Excuse me, but I called a professional cleaner which brags about its service and results and the first thing I have to deal with is how incapable the company is to do the job it promises to do? So here's what you can do. You can walk in to my house, look at the problem areas, tell me how you're going to address them, tell me that you'll do your ABSOLUTE BEST to get them clean. If there is a possibility your service isn't a success, you can tell me that, too, but not in a way that makes your company sound incompetent, unreliable, lazy, and lacking in customer service. Luckily, a more intelligent, service-oriented employee (Mark) showed up to clean my carpet and he managed to treat us like adults, demonstrate his and his company's service, work impressively hard, and make a real difference in the appearance of our carpet. If I were to rate Mark without taking Ben into account, I'd rate Mark a 10. If I recommend your company, it is with the caveat that someone like Ben might show up. If I were to rate Ben alone, it would be a zero rating.

Smelled clean

Excellent service, excellent technician, carpets looked great in spite of hard to get out pet stains. Carpet dried faster and was not crunchy. Furniture cleaned and freshened. It was quite pricy though, so I wouldn't be able to have the service done on a regular bases. Would love to have carpets cleaned every six months or once a year. However, I was very pleased with everything.

Serviceman was so nice and thorough. Came right on time and worked very hard on a couple of areas.

Mark was so kind and thorough. It was clear from the start that customer service is a priority.
Our carpet looks great and smells so fresh. Thank you! We'll be back.

Our service was prompt, knowledgeable, and efficient.

Amazing clean!

The product that removes pet stains and odor!! I was going to have to replace my carpet, now I don't have to! The technicians were fantastic and VERY curteous!!

The process used was svery effective. I will evaluate further to see how it holds up. Your technician was very professional and courteous. You can be proud of his work and presentation.

The team arrived a little early which was great. Very smooth in their execution and the carpets looked great.

Professional service people. No soap residue.

Cory was very thorough, informative, and helpful. Before doing any work he explained exactly what he was going to do. He did a great job on the carpet and the tile looks amazing. I would highly recommend ZEROREZ.

The men were very efficient and nice. They did a good job of cleaning our carpeting.

Staff was great and the product worked.

employees are professional, polite and hard working

safe product, clean, quickly done and scheduling is easy! confidence and trust is important for consumers.

My carpet has not looked this good AND the service man was the greatest very helpful and courtious

Healthier than others.
Great customer service.

Very professional and treated our home well. Our carpet looks great!

Nice job. Thought the service people were efficient and thorough. Thank you.

Carpets were clean after the service and the guys who cleaned were very patient with my elderly mother.

The two fellows doing the work were very thorough, explained what they were doing and how long they thought it would take...our carpeting is older so it does have some shadowing but looks very nice and it is very clean. We are selling our home so wanted it freshened up. They also were very polite.

On time

dries quickly

Troy was great! He was on time and did a great job. The carpet looks great and he was very personable.

They don't smell

The service was quickly completed and professionally done. My home was left with a fresh clean fragrance-- no chemical odor! Looks great too!

no residue left. very thoughtful and kind service people.

simple and easy clean.