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Client Testimonials
Your cleaning got out dirty areas that we thought would not be able to get clean.
Green products; service provider was punctual, called when he said, was polite and did a great job. Upselling was done in a way that didn't annoy me :)
Carpets dried quickly, job was completed quickly and very well!
They got the carpet clean, and I really thought the guy that did the job was excellant! Very professional and respectful. I have already recommended you to a couple of friends.
I liked the idea that you offered weekend hours. The cleaning was good.
Like the use of pressurized water. Little disappointed in the technician this time. He was here a long time, he was a talker. He missed putting one piece of furniture on styrofoam blocks, it was cold and after finishing the lower level (1 1/2 hours) than put up the door shield. We have had these same areas cleaned and it took 1/2 the time with the previous technician. In the end the carpets looked wonderful, so I will continue to use zerorez, but I will make a request t o not have this technician.
The results were excellent, my carpets were cleaned better then expected.
carpet looks, smells, clean
No chemical, clean citrus smell.
Green
We love that the carpet cleaning products are non toxic and odorless when dry. The service was exceptional. The sales staff on the phone was very informative and courteous. We were able to have our home carpets cleaned at our convenience within 1 week. The technicians that cleaned our carpets were very careful. They used the corner protectors and plastic booties for their shoes also.They answered all our questions about different upholstery cleaning services. The technicians were very friendly and respectful.Our carpet looks beautiful. Thank you for the exceptional service. We really appreciate good service. We will recommend you to all our friends.
Non-toxic & work well
that after cleaning there wasn't any left over residue and it was safe to use around pets.
Hopefully no chemicals left behind.
the carpets came out looking very good. Mark was a very friendly and answered all questions.
I called on Friday afternoon and you were able to be at my house on Saturday. My scheduled time was from 2-5 pm but you called at 12:20pm and indicated you could be there in a half hour. I truly appreciate the communication you had with me.
the person cleaning my carpet was very knowledgable and did a great job!
No harmful chemicals. Service was excellent.
I like that you use steam and water, no soap!!
In a world filled with chemicals every where you turn, your non chemical approach appealed to us. As for your service, well I have to say on a scale of 1-10 you need to expand the scale to 1-12 because, our guy, Jerrod was absolutely great and, my wife and I would give him a 12! Completely professional,respectful,had a sense of humor as well. he answered all of our questions,made us feel completely at ease and, then got busy. That young man is a great asset to your company! We would and will be recommending your company to everyone! Thanking You !
I liked that there were no chemicals used. When Chris was finished the carpet looked great.The only thing I was surprised at was that it took so long to completely dry. I guess if that it what it takes to not use chemicals then I am ok with that. The loved the results just the same.
The technician was very respectful and informative. He worked efficiently and very neat and clean. He did exactly what he said he would and the carpet was left slightly damp and quickly dried. Great job!
The carpet looked good. The smell was fine. Time will tell on the protector treatment. The workers were very nice.
The science behind it is very forward thinking and my carpet has none of the residual "hardness" as it did before using other services.
It was easy to schedule and no work involved when the technician arrived. The tech was friendly and presented the different options for cleaning up pet stains.
professional employees and without harsh chemicals
I used Zerorez a few years ago. The next time I needed my carpet cleaned, about 2 years later, I used "a deal" from another company. After the carpet dried, I noticed the "crunchy" feeling on the carpet, which I had heard about in your commercials (you don't leave the crunch behind). It has been less than 6 months since I used that company and my carpet was again dirtier than it was before they cleaned. I can't blame it on my cats, because I've had these particular cats for 5+ years. I do believe it was the residue that attracted more dirt to the carpet.
tech who came out to our house was super friendly, competent, on time and very helpful
Quick and professional. Very happy with the resulsts
The technicians were excellent. They were easy to talk to and worked super hard. It was very evident that they were dedicated to doing a good job and very accommodating. They were always professional and the same goes to the scheduler who answered the phone.