ZEROREZ of Minnesota
5310 W 23rd St #100
St. Louis Park
MN 55416
United States

Client Testimonials

Report a concern   October 16, 2013 — Rated 9 out of 10 by M.A. ZEROREZ of Minnesota
What do you like about our products and services?

On time and courteous, friendly.

Report a concern   October 16, 2013 — Rated 10 out of 10 by L.D.H. ZEROREZ of Minnesota
What do you like about our products and services?

Freshness, efficiency, pleasant staff

Report a concern   October 16, 2013 — Rated 9 out of 10 by M.N. ZEROREZ of Minnesota
What do you like about our products and services?

Your emploee was polite and careful.

Report a concern   October 16, 2013 — Rated 9 out of 10 by S.E. ZEROREZ of Minnesota
What do you like about our products and services?

Arrived on time, used safe chemicals and carpet dried fast.

Report a concern   October 16, 2013 — Rated 10 out of 10 by M.W. ZEROREZ of Minnesota
What do you like about our products and services?

Even though the carpeting was still damp after 30 hours, Zerorez is the only company that could totally get out the dirt!

Report a concern   October 16, 2013 — Rated 10 out of 10 by Marlys Ertel ZEROREZ of Minnesota
What do you like about our products and services?

The cleaning products are environmentally friendly-
I had our furniture cleaned this time and
your serviceman, Nick, called ahead and was on time.
I was impressed with how he explained the process,
did the cleaning thoroughly and I will request he do
the scheduled vent cleaning and carpet when we are ready..

Report a concern   October 16, 2013 — Rated 10 out of 10 by D.A.J.H. ZEROREZ of Minnesota
What do you like about our products and services?

Carpets look and smell great! Technicians did a great job!

Report a concern   October 16, 2013 — Rated 10 out of 10 by C.B. ZEROREZ of Minnesota
What do you like about our products and services?

Easy to schedule 7 days a week, great communication and excellent work by polite staff.

Report a concern   October 16, 2013 — Rated 10 out of 10 by Kris Perry ZEROREZ of Minnesota
What do you like about our products and services?

Easy to schedule, pleasant people on phone, good value, the technician was nice. I liked the email confirmation and instructions for preparation.

Report a concern   October 16, 2013 — Rated 10 out of 10 by Tanya Plonske ZEROREZ of Minnesota
What do you like about our products and services?

I love the employees that come to clean our carpets - who are always professional and customer-service focused and do a fabulous job with our carpets.

Report a concern   October 16, 2013 — Rated 10 out of 10 by A.P. ZEROREZ of Minnesota
What do you like about our products and services?

The carpets looked great and they felt better than when other providers have performed the services.

Report a concern   October 16, 2013 — Rated 10 out of 10 by E.C. ZEROREZ of Minnesota
What do you like about our products and services?

I like that there are no chemicals used! Your staff is prompt, knowledgeable and friendly.

Report a concern   October 16, 2013 — Rated 10 out of 10 by Mike L Ryan ZEROREZ of Minnesota
What do you like about our products and services?

Your yoiung man Ryan was very personable, explained what he was doing and was very polite.

The rugs look fabulous.

Report a concern   October 16, 2013 — Rated 10 out of 10 by V.E. ZEROREZ of Minnesota
What do you like about our products and services?

service wa prompt, employee courteous, carpet looks great

Report a concern   October 16, 2013 — Rated 10 out of 10 by L.J.W. ZEROREZ of Minnesota
What do you like about our products and services?

Carpets always come out very clean with out the residue left behind by other carpet cleaning companies.

Report a concern   October 16, 2013 — Rated 10 out of 10 by R.R. ZEROREZ of Minnesota
What do you like about our products and services?

Your technicians are wonderful!! Very informative and do a great job cleaning. Also very respectful.

Report a concern   October 16, 2013 — Rated 10 out of 10 by J.M. ZEROREZ of Minnesota
What do you like about our products and services?

I liked how Brian was so on top of things. He had a curtain at the door to keep things out, the corner cover for the walls and baseboards, doing things exactly as we asked. He worked hard on a few spots and did a beautiful job getting them out. Then he accidentally forgot our booties and he ran them over for us. He was very polite and a quiet hard worker.

Report a concern   October 16, 2013 — Rated 10 out of 10 by J.S. ZEROREZ of Minnesota
What do you like about our products and services?

Environment friendly,fast and good service. Carpet smells and feels very fresh.

Report a concern   October 16, 2013 — Rated 10 out of 10 by Smoak M Vitek ZEROREZ of Minnesota
What do you like about our products and services?

Employee was very nice and effecient. Did a great job understanding what I wanted and doing the job.

Report a concern   October 16, 2013 — Rated 9 out of 10 by D.E. ZEROREZ of Minnesota
What do you like about our products and services?

The one thing I would encourage you to stop is the hard upsell. Had to spend too much time hearing about other services, negotiating the fact that the rooms we needed cleaned were not more expensive, and that we didn't need a 20 ounce bottle of spot remover for $30. Keep it simple.

Report a concern   October 16, 2013 — Rated 9 out of 10 by D.G. ZEROREZ of Minnesota
What do you like about our products and services?

very good job done quickly. two techs got job done inside an hour.

Report a concern   October 16, 2013 — Rated 9 out of 10 by A.A. ZEROREZ of Minnesota
What do you like about our products and services?

Only time will tell, but the majority of our spots came out, the service person was very polite, communicated clearly, the process went smoothly and was consistent with expectations set except that some areas have taken much longer to dry than anticipated

Report a concern   October 16, 2013 — Rated 10 out of 10 by Lucille Vandervort ZEROREZ of Minnesota
What do you like about our products and services?

Technicians are friendly and do a GREAT job!

Report a concern   October 16, 2013 — Rated 10 out of 10 by S.S. ZEROREZ of Minnesota
What do you like about our products and services?

Very professional. Phone personnel and service technicians were very helpful in explaining rates and services. A job well done and as a result....a satisfied customer.

Report a concern   October 15, 2013 — Rated 10 out of 10 by M.B.J.O. ZEROREZ of Minnesota
What do you like about our products and services?

technician was courteous, professional, thorough. Did a great job in a very timely manner.

Report a concern   October 15, 2013 — Rated 10 out of 10 by L.B. ZEROREZ of Minnesota
What do you like about our products and services?

Technicians were courteous & well trained. We were well informed of the processes that would normally have seemed to scientific to me but explained in a way that was easily understood. The products worked very well but I'd rate the service even higher.

Report a concern   October 15, 2013 — Rated 10 out of 10 by Cheryl Nelson ZEROREZ of Minnesota
What do you like about our products and services?

Professional and I love the fact that you use natural products.

Report a concern   October 15, 2013 — Rated 9 out of 10 by B.B.S. ZEROREZ of Minnesota
What do you like about our products and services?

No residue after cleaning. Good service before, during and after the cleaning. Great communication along the whole process.

Report a concern   October 15, 2013 — Rated 10 out of 10 by K.P. ZEROREZ of Minnesota
What do you like about our products and services?

Very quick to schedule my cleaning. My technician was very knowledgable and did a wonderful job on our carpets.

Report a concern   October 15, 2013 — Rated 9 out of 10 by D.H. ZEROREZ of Minnesota
What do you like about our products and services?

I was very happy with the cleaning job they did on the carpet. After they left I went and was putting things back and noticed the cover to the floor outlet was broken, I called Cody and he says what do you want me to do about it? I said replace it, he then said something about it being messed up. I think what they did when they moved the couch they hit it, they did have there equipment plugged in there also. I replaced it. I felt I was pressured to buy cleaners and protection. I have a 20 yr old carpet, first time it was cleaned, I will probably replace it in time. Thank You.


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