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Client Testimonials
Freshness, efficiency, pleasant staff
Your emploee was polite and careful.
Arrived on time, used safe chemicals and carpet dried fast.
Even though the carpeting was still damp after 30 hours, Zerorez is the only company that could totally get out the dirt!
The cleaning products are environmentally friendly-
I had our furniture cleaned this time and
your serviceman, Nick, called ahead and was on time.
I was impressed with how he explained the process,
did the cleaning thoroughly and I will request he do
the scheduled vent cleaning and carpet when we are ready..
Carpets look and smell great! Technicians did a great job!
Easy to schedule 7 days a week, great communication and excellent work by polite staff.
Easy to schedule, pleasant people on phone, good value, the technician was nice. I liked the email confirmation and instructions for preparation.
I love the employees that come to clean our carpets - who are always professional and customer-service focused and do a fabulous job with our carpets.
The carpets looked great and they felt better than when other providers have performed the services.
I like that there are no chemicals used! Your staff is prompt, knowledgeable and friendly.
Your yoiung man Ryan was very personable, explained what he was doing and was very polite.
The rugs look fabulous.
service wa prompt, employee courteous, carpet looks great
Carpets always come out very clean with out the residue left behind by other carpet cleaning companies.
Your technicians are wonderful!! Very informative and do a great job cleaning. Also very respectful.
I liked how Brian was so on top of things. He had a curtain at the door to keep things out, the corner cover for the walls and baseboards, doing things exactly as we asked. He worked hard on a few spots and did a beautiful job getting them out. Then he accidentally forgot our booties and he ran them over for us. He was very polite and a quiet hard worker.
Environment friendly,fast and good service. Carpet smells and feels very fresh.
Employee was very nice and effecient. Did a great job understanding what I wanted and doing the job.
The one thing I would encourage you to stop is the hard upsell. Had to spend too much time hearing about other services, negotiating the fact that the rooms we needed cleaned were not more expensive, and that we didn't need a 20 ounce bottle of spot remover for $30. Keep it simple.
very good job done quickly. two techs got job done inside an hour.
Only time will tell, but the majority of our spots came out, the service person was very polite, communicated clearly, the process went smoothly and was consistent with expectations set except that some areas have taken much longer to dry than anticipated
Technicians are friendly and do a GREAT job!
Very professional. Phone personnel and service technicians were very helpful in explaining rates and services. A job well done and as a result....a satisfied customer.
technician was courteous, professional, thorough. Did a great job in a very timely manner.
Technicians were courteous & well trained. We were well informed of the processes that would normally have seemed to scientific to me but explained in a way that was easily understood. The products worked very well but I'd rate the service even higher.
Professional and I love the fact that you use natural products.
No residue after cleaning. Good service before, during and after the cleaning. Great communication along the whole process.
Very quick to schedule my cleaning. My technician was very knowledgable and did a wonderful job on our carpets.
I was very happy with the cleaning job they did on the carpet. After they left I went and was putting things back and noticed the cover to the floor outlet was broken, I called Cody and he says what do you want me to do about it? I said replace it, he then said something about it being messed up. I think what they did when they moved the couch they hit it, they did have there equipment plugged in there also. I replaced it. I felt I was pressured to buy cleaners and protection. I have a 20 yr old carpet, first time it was cleaned, I will probably replace it in time. Thank You.
On time and courteous, friendly.