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Client Testimonials
The process is quick and effective for cleaning carpets. They look fabulous despite their age. The gentlemen who cleaned the carpets were personable and knowledgable.
Your tech Michael was great. Very personable. Explained everything.
Cody did a great job for me. He answered all my questions, the carpet looks great. He made sure I was happy with the job he did before he left. I will be recommending Zerorez to all my friends. You may use my first name and last name initial to promote zerorez. Please do not use my last name.
Zerorez had to come back out but the second tech took his time and did the very best he could. I was very pleased. I would recommend and use you again.
Looked clean, smelled fresh and dried quicky.
Although the technicians did not show up for scheduled service date/time, they came the next day and cleaned carpets no charge. This restored my confidence in Zerorez.
The technician was wonderful and did a fabulous job. What I was frustrated with is that when I called in to make the appointment, I was quoted $149 for the 3 room special, which is what was being advertised on the radio, as well. When it came time to pay, the technician was basing me at $159 for three rooms. I looked back on my notes and $149 is what I have but the follow up email after I made the appointment does not give pricing. I can see the bait and switch being pulled far too easily and that makes me really unhappy.
The time spent by the technician and the quality of the work he did was exceptional.
The carpet cleaning was easy to schedule. The asociate did a great job, was very friendly and knowledgeable and I love my clean carpets!
Service was great and very pleased with how clean carpets look.
GOOD THROUGHT JOB.
People are polite and knowledgable. Do a good job!
Sean was attentive, professional, and effective. The organic, citrus based solution did a great job, and I feel great about not using loads of chemicals on my carpets. The service was excellent and the product was as good as advertised. Looking forward to using Zerorez for air duct cleaning in the future.
They did a nice job and arrived on time.
End result of our carpet cleaning was great - carpets look awesome. The tech who did our cleaning was also wonderful. Would request him by name next time
Carpets looked very clean and there was no sticky or soapy residue. They were also left almost dry so that the drying time was minimal. The young man was professional and respectful of our home.
The carpet cleanig technician was very professional and polite. And my carpet looks great! The only down side is,I had some dog urine spots in my carpet. The level 2 cleaning removed the spots, but it seems to have pulled the smell or the urine back up to the surface.
Service was great, I will be using them in the future.
Thanks for a great job !
Name removed Meyer
your associate that you sent to my home was very knowledgeable about your product and he was very professional
The man that came was very professional! I have recommended this company to many people.
I like how professional the person was who came to clean our carpet. He explained the whole process and was very thorough and polite. The follow up service was very professional as well.
Very through
Friendly representative from the my phone call to the finished product.
No soapy residue, clean fresh smell
always a good job and great people
Clean and safe for dogs!
You always clean well even the especially dirty spots. I also appreciate how nice your work men are....polite and considerate. Thanks!
I liked the timeliness if arrival and departure and that they were willing to come in a Sunday
Courteous and explained the process. Thanks
Rob was a true professional. I have been in the customer service field for over 40 years, and I rarely meet someone of his customer focus, friendly, yet professional demeanor and knowledge of his craft. This combination has raised the level of service that I expect from your other agents that I will surely call on in the future. Keep up the great work Rob!
We were more than pleased with the results of the cleaning . . .do you do windows?.
No chemical is used
zero stink refills