Client Testimonials

First that you are a 'green' company. I try not to use any harsh chemicals in my household cleaning products and was happy to hear that my cats will be alright walking around and rolling around doing cat things without chemicals on my carpet.

Then the friendliness of the guy that did the carpets, very open and honest about everything. He did a great job and did it fairly quickly, altho it wasn't a very big job.

Also finding a way to make up for the base line cleaning because the job wasn't very big.

It was the first time I have ever had my carpets professionally cleaned and I'm glad I started with Zerorez.

Technician was professional and friendly and did an excellent job cleaning our carpets.

Lucas was great rugs super clean!

It's safe and doesn't leave any residue

Carpets look great. Thomas was very professional and versed in what he was doing! Great work i would definitely use again!

My carpet was beautiful.They were able to get out 2 ink stains.very good srevice.

the crew were very professional and did a great job!

Trayvon and Darnell were fast, efficient, and professional. They anticipated questions and worked very well together.
I have one concern - I sent an area rug to be cleaned in the shop and I did not ask for a receipt. I called the area/oriental rug number asking for an email or call back and as of now - no one has done so. What should I do next?

please do not share my name. Service was very good and Joshua knew what he was doing!

Quick dry, friendly staff but the price is the best of all

Extremely knowledgable and gave great results.

Your technician Dayton (minneapolis mn) was great. Knew exactly what to do and what results I could exoect. Loved how clean the carpet got as well as the fresh smell. I'm new here so had used Chem dry in other towns but heard zerorez advertised by John Hines on wcco radio and decided to try. Cleaning my parents home for sale and will call you again. Carrie

The entire experience was a good one, from scheduling the appointment to when the technicians left our home. The scheduler was very polite and professional, the phone call in advance of arrival was appreciated, the service technicians were polite and informative, their service was great and the end result was very nice looking carpets and happy customers.

The technician was prompt and did a very good job.

People, price and hard work.

EVERYTHING IS GREAT

The carpeting looks new after the cleaning and it isn't soaking wet! Employees are always very professional and courteous.

Did a nice job cleaning our carpet. Very prompt and efficient. Very personable cleaner. Told us our options. Explained all services.

Empowered water, little residue

Professional, polite employees who care about doing a great job. Thank you!

prompt customer service. Someone that answers the phone.

It seems to have removed our pet smells! Very thorough work and nice employees.

Quick, affordable, and effective

The guys who came were very quick and respectful. I will recommend this company to everyone

The worker did the whole job by himself. He was very honest about what we could expect since it had never been cleaned.
He also explained what the ingredients were in the products. The carpeting came out well--especially the stairs. The heavy traffic path was good too considering the fact that the carpet is 19 years old and, as I mentioned, had never been professionally cleaned. Most of what looks like dirt is actually fibers of carpet that have broken down and also the pad underneath it. It did take a long time to dry. It was a cool summer day--too cool for air conditioning and not cool enough for heat, but we used fans and put on the air and then the heat anyway. It took about 1 and 1/2 days to feel very dry. He was here only just slightly over an hour to do LR, DR, Porch, stairs, and 3 bedrooms plus a walk-in closet. He was very careful about not damaging walls etc. with the hoses. We had moved much of the furniture and what was left did not really have to be moved, so he didn't have to do that. The $400 price was high for that amount of time. That must be some really valuable product and equipment used! The company is run very efficiently and we were pleased to have been notified about what was expected of us and also the time notification. I contacted them by e-mail and was called soon thereafter on a Sunday to set up an appointment. Speedy response.

People that were at our house seemed very knowledgable and it seemed to clean the rugs well

Customer Service

The gentleman who did cleaned the carpet was prompt, friendly and did a great job getting the carpet clean.

I really liked how knowledgeable and friendly the man was who came to clean. The products smelled good and cleaned well. Honestly, I was waiting a week to fill out a review because usually carpet cleaning only lasts a week in our house before the old spots and more come back to haunt us. Its been 10 days, and not only do we not have any of the old nastiness re emerging, the grape jelly that my daughter spilled on the carpet cleaned right up. I'm pretty pleased about that. With four kids, our carpets need to be cleaned quarterly- and that is with semi weekly cleaning that I do with our home machine. This was our first time using zerorez, and the carpets still look great. I haven't had to pull out the steam cleaner yet and I'm thrilled!

The service techs arrived on time, explained what they planned to do and completed the job above my expectations.