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Client Testimonials
Fast drying
It's your communication and friendly service. Email updates, personable customer service reps and professional technicians all make it a pleasure doing business with you. One thing I would suggest, however....once on-site, it would be nice if you would offer discounts to clean more things. Your technician noticed other areas that should be cleaned but it was going to double the cost of our service. Since you are already in my home, and it wouldn't take the technician much effort to do other things, it would be beneficial to discount your prices so I am more apt to take advantage of them...
Piece of mind. carpet was clean and fresh after services.
I appreciate that they are environmentally conscious, but most importantly, the cleaning is very effective.
I thought your technician was excellent. Very efficient and friendly. I think his name was Donald.
The technician was very knowledgeable about the products and very friendly. Amazing job. Our carpets look great.
Friendly, on time service. Able to schedule cleaning right away. Carpets turned out great!
I like that you do not use harsh chemicals and the method you use is easy on the carpet. Your technicians always aim to please, as well.
There are still some stains that were not able to be removed.
The cleaning was high quality, and the gentleman who did the cleaning was very pleasant and professional.
Most of my carpet looks brighter
I scheduled an appointment to have tile and grout cleaned. The Zerorez employee was very detailed and asked several times if I had questions. Although the grout cleaning did not meet my expectations the employee provided honest feedback.
Our service rep was very friendly and did a great job. I love that you don't use harsh chemicals.
Marcel was prompt (even a tad early, which I appreciated), professional, courteous and knowledgeable. He knew exactly what needed to be done, started promptly and efficiently, worked hard and finished quickly. This was the second time we had Marcel as our tech. I can't imagine all of your techs to be as good as he is/was but you must have some great techs if they are!
The products actually did what the guy said they would do. The guy was awesome that came here.
Eric came to our house and was AWESOME. Took time to explain the process, let us ask questions, he mentioned things he noticed, and he was very nice/professional.
Simply put, it works! My carpet was a disgusting mess from traffic, foster dogs that weren't fully housebroken, and who knows what else. When he was done, the carpet looked almost like it did when we moved in.
Quick service fast response great job
The carpets turned out great. The person cleaning the carpet was professional and very helpful.
Zerorez was prompt and arrived on time. Your team member worked hard, listened, was kind, and took great care of our home. He ensure we were happy with the quality of the work. We would happily recommend Zerorez to others and use them in our future. Thank you for making our home feel (and be!) cleaner again Zerorez!
Great service! My carpet looks amazing! Very professional very friendly staff.
Great service.
Great service and follow-through. Matt was very thorough and explained everything to us while he was working - very pleasant!
Thank you for everything! We will call you again.
The friendliness of staff,all questions answered, and quality product.
Carpet looks amazing, we didn't think it could be this clean. Agent was very helpful and knowledgeable.
The efficiency of your technician and ease of getting a weekend appointment. The arrival of your technician at the appointed time .Our carpet looks great and it dried in less than 24 hours.
Cory was very friendly and did excellent work
Courteous,timely, not pushy, personable.
The service was beyond excellent. Juan did a fantastic job. Our carpeting is 20+ years old and had never been cleaned before. We had a new bathroom installed a few years ago and the carpet on the stairs took a real beating and was extremely dirty. We really thought we were going to have to replace it, but we thought we'd have it cleaned first and see how that would turn out. Well, we are so happy with the results. We keep looking at the edges of the stairs and can't believe that those areas were salvageable. The carpet looks new. It's soft and the carpet even smells clean. Juan was very professional and said he wanted us to be happy with the results and to get in touch if we had any concerns. We are extremely happy. Thank you. We highly recommend Zerorez.
Zerorez rep was very thorough, professional, and pleasant. Plus, he did a great job. There were a couple of stains I thought would never get cleaned.