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Client Testimonials
Nick was very personable. He explained how he was going to clean my carpet & then did a wonderful job. I was very satisfied with the outcome. The carpet is soft and clean with no crunchy residue. I will call on Zerorez in the future when it needs cleaning again.
you did what you said you'ld do when you said you'ld do it, the service person was coutious and professional and did a great job.
The scent used for the cleaning solution and how it tackled the stains on my carpets.
No smell and the carpet dries fast. Employees very professional
My carpets are 10 years old and have survived two dogs and numerous teenagers. Zerorez did an incredible job of makeing them feel fluffy again while returning them to their original cream color and getting rid of all of the stains! I can't wait to have the rest of the house done and all of my large area rugs!
Technicians were on time, focused, and did a great job. We appreciated their attention to details.
Customer service great and I was able to schedule right away.
Zerorez cleaned spots in our carpet from our dog that I didn't think would come clean! Our carpets look brand new! Employees were friendly & professional. Zero complaints with Zerorez!
The very nice service person that came to do the job. He explained everything & was very efficent.
Your people are very friendly and halpful. My carpet looks almost brand new. I will definitly use Zerorez when ever I need my carpet cleaned. I have already recommended you to several of my friends.
The guys that have come to clean our carpet have always been very professional, they certainly know what there doing and have always been very nice. I have recommended your company to quite a few people, because you do an excellent job.
Good customer service. Coming on a Sunday was awesome! Very nice technician.
Very helpful staff, great results.
The Zerorez employee was very professional and did a good job cleaning our carpets.
no chemicals
Everything
The technicians were very professional and highly informative as to the process and results, as well as very careful to insure that our furniture and other valuables were moved safely and were protected.
The service people arrived on time. They were professional, friendly, and knowledgeable about what they could and could not do for my carpets--realistic. The work was done in an efficient and thorough manner. They understood about my need to use one of the rooms and they dried it with special equipment. I've had other carpet cleaning services in the past, but nothing came close to the quality of the service and the results that I received from Zerorez.
The service was provided with a quality result.
Some of my vent openings were too small for the brush to fit though so he suggested I not have the service done since he wouldn't be able to clean them all. I appreciated his honesty.
(I only had my carpet cleaned) Here's what I liked about your service:
The technicians were professional in their behavior and how they worked - they worked quickly and efficiently and had a friendly, business-like manner and did a great job - my carpet looks better than it usually does after cleaning. The price is in the same ball park as other carpet cleaning services, but as I said, they did a better job. The cleaning fluids are non-toxic and have a pleasant orange-peel fragrance. I REALLY like that no residue is left in the carpet - I can feel the difference.
They were FAST, my carpets weren't soaked so badly that they took days to dry (they were dry within 8 hours) and they had a fresh orange smell when they were wet and no lingering odors (good or bad)once they were dry. Carpets look great - and they were a very light color with some fairly serious soiling. I highly recommend them. You get what you pay for and this was totally worth it!
I really like the satisfaction guarantee. I had problems after the first visit. One part is fixed and I need to take care of the second part by calling for help.
my serviceman was friendly and helpful. i felt like he cared and wanted to do the best job possible.
Professional appearance (both in officially marked vehicles and employees in official uniforms), professional courteous employees and great products and services (chemical free carpet cleaning which we have used and love). The air duct cleaning we just had was very thorough and our lead technician, Joe Christianson was phenomenal!!!
Love everything about it!! The people are wonderful to work with. And the cleaning is AMAZING! My carpet looks brand new! They got stains out that have been there for many mothns! And it was all done by water! So cool!! Will be coming back in the future, and recommending Zerorez to all my friends!
Chemical-free cleaning and it works great. THe technicians are always very helpful and courteous and do not come across 'sleazy' as I have felt about carpet cleaners in the past.
Fast efficient service with good result by knowledgeable representative.
First of all I liked the professionalism of Nate. He explained everything to me and was most helpful. He did a great job cleaning the carpets and did not seem to be in a rush! I felt he cared whether or not the carpets would be clean when he left. He even managed, with your product, to remove all the dirt left behind by my previous carpet cleaners. Although the cost was somewhat higher....the job was 100% better. Well worth the extra money!
Very good customer service experience, great cleaning job

No crunchy carpet after they left. had a bad stain that the tech got 97% out and did not charge me!!