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Client Testimonials
This was a recall from my previous carpet cleaning done last week due to 2 stains surfacing after drying. Jordan was the first and the return Zerorez employee to come to my home. Give Jordan credit he worked above and beyond to eliminate the issue. Results on the day following the return visit: Stain #1 (which I believe surfaced from a tiny stain that was on the carpet at the initial visit by Jordan). It is my understanding this was backflow from the original stain (might have the terminology incorrect). Note: the original stain was about 1/2" wide and the backflow was about 10" wide. Jordan worked diligently on this and it appears to be a success! Stain #2 ( appeared after the cleaning of the stairs). There was NO stain on the stairs prior to Jordan's initial visit. However, a large stain surfaced during drying on bottom step and it was uneven in shape, rather than a nice circular one. Even had what might be described as drop like splash stains around a larger one. Size about 12" irregular shape. Jordan worked hard and I'm not sure he was totally convinced it was removed. AND it is NOT. Also a new smaller stain appeared on a different step as the stairs began to dry . (they are still wet at end of day 2). These stains seriously look like something was dropped onto the stairs (out of his machine). I think we have given up on having zerorez try another trip. I might have to purchase some of these magic stain removers they advertise online and give it a spray. As a last resort, we will consider replacing the carpet on those steps with a leftover piece we have if we can find someone to do that inexpensively for us. I think Jordan gave it all he had. The sad thing is these steps did NOT have any stains when we started so the mystery continues and that is why I think it had to have been caused by something from the machine used to clean the stairs. There was rust on his truck so maybe there is rust in the machine as well. Thank you to Jordan.
Technician was so helpful in clarification of options for different materials
We were very pleased with the service and the price. The young man who cleaned our carpet was polite and efficient. I will definitely call Zerorez again!
Our carpets look great after our cleaning! Was also so impressed with how prompt our cleaning associate was as well as how quick the process was!
Great staff that cleaned my carpet, careful and thorough.
Fast, timely, and efficient. Good explanation of services. Thank you!
Our carpets were done on Monday October 12, 2026. A very nice gentleman came and cleaned our floors. He did a fabulous job! Everyday I check them and I’m so glad we called your company to do this job.
Thank you!
Stayed in contact. Acted professionally and quickly.
Thank you for the great job you did cleaning our carpets. We are especially grateful that you were able to remove the carpet stain in the middle of the room.
This was the first time I used the upholstery cleaning services. I am very happy with the results and the care your technician took.
This particular service for air duct cleaning, the service people were kind and respectful. Most importantly, the quote I was provided was the amount charged, not added fees other than when I asked to add on the dryer vents. Will use again
Professionalism, ease and speed of making an appointment,
QUICK & EFFICIENT. NO TIME WASTED AND THEY DID A THOROUGH JOB.
Service was great.
The cleaning was fast and carpet looked great afterwards. It’s very easy to schedule and not overpriced.
I had a problem with part of the cleaning, so I made a complaint and they came back to check it out. It turns out that it was partly due to wear on the area we walk many times a day on but the gentleman that came out did do that area again and did get it better, so they did their part.
Thank you!
It is a quick process to get my carpets clean. Emily was very thorough and did a nice job.
Very nice, professional staff. On time with great results
Our technician explained what he was going to do and had me point out the areas
that concerned me. He did a very good job.
GREAT JOB DONE
Ted is a great worker and the product worked great
Zerores is on time, the technician is courteous, listens to your concerns and has suggestions.
I like the fact that there is no build up of soap film on the carpets. We have been a satisfied customer for years.
B.J.
Service was scheduled quickly, technician Evan was friendly and professional. He completed the job quick and our carpets look brand new.
Carpets looked great afterward and the practitioner was profession, kind, informative and fast.
The care that was taken to minimize dust while cleaning my home vents!
Service person is very thorough and explains the process clearly.
That they don’t use a ton of nasty chemicals. We are a chemical free household.
Great service and results.
Easy to schedule - good technicians.
The worker called ahead and was able to come early. Talked through everything with me asked where the each service was being completed then started. They were quick and helpful with the work the floors looked great afterwards