Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 32807 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 17, 2013 — Rated 10 out of 10 by S.W. Zerorez Los Angeles
What do you like about our products and services?

My carpets look amazing, like brand new.

Report a concern   March 17, 2013 — Rated 10 out of 10 by R.B. Zerorez Los Angeles
What do you like about our products and services?

I liked that the technician arrived on time and was very professional dressed for the job , which made me feel secure. Also, my carpet dried very quickly and look great.

Report a concern   March 16, 2013 — Rated 10 out of 10 by S.Z. Zerorez Los Angeles
What do you like about our products and services?

David, the technician, was very efficient,professional and polite. I would request David the next time. I also like Kieth was my technician in the past. The carpet came out clean and beautiful. David sprayed all spots everywhere first which made them disappear faster and easier.

Zero Rez is the only carpet cleaner I would ever use, no chemicals and the steam is of ph water and the process extracts all water from carpet.

Report a concern   March 16, 2013 — Rated 10 out of 10 by S.J. Zerorez Los Angeles
What do you like about our products and services?

Very efficient

Report a concern   March 16, 2013 — Rated 10 out of 10 by D.G. Zerorez Los Angeles
What do you like about our products and services?

Service was quick and done to my satisfaction

Report a concern   March 16, 2013 — Rated 10 out of 10 by L.A.H. Zerorez Los Angeles
What do you like about our products and services?

Always do a great job and friendly, hardworking technicians!

Report a concern   March 16, 2013 — Rated 10 out of 10 by S.S. Zerorez Los Angeles
What do you like about our products and services?

great service. nice people. easy to schedule and/or re-schedule. great finished product.

Report a concern   March 16, 2013 — Rated 10 out of 10 by M.H. Zerorez Los Angeles
What do you like about our products and services?

Fast, efficient service by a very knowledgeable and pleasant technician. I will call you again!

Report a concern   March 16, 2013 — Rated 10 out of 10 by B.G. Zerorez Los Angeles
What do you like about our products and services?

My carpet cleaner, Gil was fabulous.

Report a concern   March 15, 2013 — Rated 10 out of 10 by J.S. Zerorez Los Angeles
What do you like about our products and services?

Great technician! Dennis Smith should be your CEO and spokesman.

Report a concern   March 15, 2013 — Rated 10 out of 10 by D.R. Zerorez Los Angeles
What do you like about our products and services?

My carpet still looks clean after a week. The tech (Brad) was so polite and courteous.

Report a concern   March 15, 2013 — Rated 10 out of 10 by M.A.V. Zerorez Los Angeles
What do you like about our products and services?

I really like the professional people you send out. They are always so courteous and polite. They take great pains to make sure everything is safe from water damage and make sure I am happy. I really liked Bill who took care of us.

Report a concern   March 15, 2013 — Rated 10 out of 10 by Martie Dunham Zerorez Los Angeles
What do you like about our products and services?

The product used is very good and the technician was very good, as well. He is a credit to the company. I will use Zerorez again!

Report a concern   March 15, 2013 — Rated 10 out of 10 by J.M. Zerorez Los Angeles
What do you like about our products and services?

Technicians are friendly and efficient and make you feel "okay" with them being in your home. Arrived on time and was very helpful about cleaning our oriental carpet in the future.

Report a concern   March 15, 2013 — Rated 10 out of 10 by Iradj Forootan Zerorez Los Angeles
What do you like about our products and services?

The product did an excellent job of cleaning my carpets. the service was courteous and professional.

The person arrived on time and took extra care to address all my clewanig questions and concerns,

Report a concern   March 15, 2013 — Rated 10 out of 10 by J.E. Zerorez Los Angeles
What do you like about our products and services?

You guys are professional and accurate. There's no BS and your prices are fair.

Report a concern   March 15, 2013 — Rated 10 out of 10 by Pinecrest Christ.ConfCtr Zerorez Los Angeles
What do you like about our products and services?

Great cleaning and great personell

Report a concern   March 15, 2013 — Rated 10 out of 10 by L.S. Zerorez Los Angeles
What do you like about our products and services?

My carpets stay cleaner longer.

Report a concern   March 15, 2013 — Rated 9 out of 10 by Jim Healy Zerorez Los Angeles
What do you like about our products and services?

Peompt Clean - Fair

Report a concern   March 14, 2013 — Rated 6 out of 10 by S.E. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The service rep was very good. He did an outstanding job. But our carpets remained wet for three days. I hosted a party for a bride, on third day. The night before needed to rent high powered fans and heaters to dry the carpet. Spots came back before it dried. That may be my carpet, so can't be held against your company.

Response from Zerorez Los Angeles:

I have left a message with this client and will resolve the issues.

Report a concern   March 14, 2013 — Rated 9 out of 10 by K.K. Zerorez Los Angeles
What do you like about our products and services?

Friendly tech and no "up selling" the price is what your told.

Report a concern   March 14, 2013 — Rated 10 out of 10 by J.M. Zerorez Los Angeles
What do you like about our products and services?

You alway do a great job in cleaning my carpets

Report a concern   March 14, 2013 — Rated 10 out of 10 by C.H. Zerorez Los Angeles
What do you like about our products and services?

I called earlier today as I have a couple of spots that need to be redone and I needed to set an appointment for someone to come and take care of another problem. Your telephone receptionist was very thorough and responded pleasantly and was able to set me an appointment that was convenient.

Report a concern   March 14, 2013 — Rated 10 out of 10 by Linda Edris Zerorez Los Angeles
What do you like about our products and services?

I love that you are chemical free in cleaning and that the people that work for you are very professional.
This time I had Dennis Kennedy as my technician and not only was he extremely personable - but he answered questions that I had regarding spotting as well as a few others. He was VERY thorough and so nice. It was a pleasure to have him in my home and he treated my carpet with expert care.
EXACTLY what I have come to love about Zerorez!

Report a concern   March 14, 2013 — Rated 10 out of 10 by Tracy Dillon Zerorez Los Angeles
What do you like about our products and services?

I like not having soap left in the carpet. I like the feel of the carpet when you are done. I have dealt with two different technicians and both were very proffessional. Each did all they could to make sure I was happy with the finished product. Mauricio and Albert.

Report a concern   March 14, 2013 — Rated 10 out of 10 by Susans Healthy Gourmet Zerorez Los Angeles
What do you like about our products and services?

On time,Excellent work, professional, neat

Report a concern   March 14, 2013 — Rated 10 out of 10 by George Skalsky Zerorez Los Angeles
What do you like about our products and services?

The tech did a good job - can't ask for more.

Report a concern   March 14, 2013 — Rated 10 out of 10 by S.M. Zerorez Los Angeles
What do you like about our products and services?

I am amazed at the way Zerorez can get out carpet and tile stains that no other person or product can eliminate. Thank you so much!

Report a concern   March 14, 2013 — Rated 10 out of 10 by J.F. Zerorez Los Angeles
What do you like about our products and services?

Love them and will never use any other method of cleaning my carpets or floors! Brian was great very professinal, clean cut and friendly!

Report a concern   March 14, 2013 — Rated 9 out of 10 by P.M. Zerorez Los Angeles
What do you like about our products and services?

My carpet looks good. The gentleman who cleaned the carpets was very respectful


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