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based on 32807 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Ya do what ya say
I think my carpet stays cleaner longer.
Your service is consistantly very good. We can rely on getting the same high quality of service every time. We ask for Robert each time because we know that he is the best in the
business and he knows our home and what we need. We have a new puppy and Robert is a genius at getting the "puppy" stains out of the carpet.
Liz Anderson
Very satisfied with the cleaning. Nice people. Always on time
Very professional and carpet looked great. Glad it's non-toxic.
We were very happy with David Valencia, our technician. He did a wonderful, thorough job and was prompt and friendly. We would definitely request him again! He was very neat & cleaned up perfectly. Great job!!!
Low residue after treatment.
Good cleaning job, but was told by the tech he would write a report and submit with my receipt noting his observations associated with our below the kitchen tile missing concrete foundation caused by a broken water pipe.
We received the receipt via email with no comments as promised by the tech.
Arrived on-time; there was no mess; Robert was very professional; the results were fantastic!!
The service was very efficient and the result was excellent. Thanks Zerorez
I Just had my sofa cleaned - after my daughter vomited on it- when I spoke with the person that came over he was very confident that he could get the smell out- I asked what my next step would be if the smell didnt come out and he thought that would not happen- the the cushions most affected still have an ordor and the the most affeected sofa cushion has a diffent texture than the rest and there are lines running all down it- also my ottoman was cleaned and there are lines running down my microfiber ottoman that I have been trying to get out that are not comming out- I dont undertsand microfiber is a pretty durable fabric -if this happend what happens on more delicate fabrics?
The Tech will be going back out to fix the problems.
Just did the job well
Outstanding in every way! Wonderful results with carpeting, tile, and upholstery. Zerorez technicians are all friendly and professional.
The technician Dennis was very professional and did an excellent job
Professionalism and sincerity
I liked that it was very easy to schedule an appointment, all the reps were very friendly, and the carpets looked and smelled like new.
The technician Larry was very professional in his demeanor and very positive about the company.
The outcome was outstanding - we had tried cleaning and did not do well. Larry fixed all that and the carpets are wonderfully clean now. Thank you Zerorez.
Stan G.
No chemicals and the personal are very professional
I like that you use alkaline water & no soap residue. My carpets look good & clean
I have used several different carpet cleaning companies in the past. After using Zerorez for the first time in early 2006, I can honestly say my carpets were the cleanest I had ever seen! There was no soapy residue to attract dirt and spots did not reappear, which was wonderful because I had white carpeting. I have never been unhappy with the service or the products offered by Zerorez!
The cleaning process lasts and the service is great!
Our technician, Gus was fantastic. My husband came home from work that evening after Gus had done the cleaning and said, it was the best job we had ever had done cleaning the carpets.
Carpet was very dirty from indoor animals. After cleaning the majority of the dirt was gone. A few stains returned.
Gil Rogers was great-------he shared product info with me -----had me check each room for my approval after cleaning. In short, all your service people should use him as an example !!!!
Marilu Last name removed
quick, friendly
As always, your techincan was on time and very professional. Love the way my carpets feel after they are cleaned by your company.
You use a natural approach to cleaning without soap. My carpets still look great.
Your products seem to clean better.
Friendly staff on the phone and the service technician was attentive, knowledgable and worked hard.
On time, everything was clearly explained, the Technician did a super job on a very old carpet. The tile flooring came out much better than I expected.