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based on 32808 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly servicemen great job and green.
It works as advertised.
On time
Appointments no problems
Everyone is friendly
Safe. Non-odorous. Professional, kind service people.
I loved the e-mail I received reminding me of my appointment and other information. I think my favorite part of the service was the technician asking me to make sure all of my personal belongings were still in it's place. Now THAT'S customer service!
If you are allergic to air borne allergens,you will notice the difference within minutes. You don't even have to wait for the Zerorez professional to finish the job to be breathing better. No chemicals so no chemical smell, when the job is done. The technician explained all of the science behind cleaning with steam and treated water. Made me feel assured that I would need fewer carpet cleanings as there was no soap or chemical residue in the carpets to catch the dirt as you walk around the house. Carpets look clean and stain free. Stains that previous carpet cleaners could not remove. If a friend recommends you try Zerorez, don't hesitate.
non toxic
Gabriel.
Just wow!! My first time cleaned, five year old carpets look brand new, no soaked in water, quickly done and quickly dried by a very efficient, knowledgeable and friendly technician. I definitely will use and reccomend your service again.
The results are wonderful. The work is done professionally by nice technicians.
Fast. Clean-cut nice professional workers. Great product.
Great customer service
My carpet was still wet in some areas 3-4 days later. The high traffic area stains are still visible.
Your service technician Marcel made this a wonderful experience. I would definitely recommend Your service and especially Marcel.
no soap/green tec./no resido
Technician, Michael, was Knowledgable & a Good Worker~The Rooms had a Pleasant Odor when Finished! The Carpet LOOKED Like New!!! I was Delighted!! I have already recommended Your Company 2 Friends~& My Son, Richard Swantek, had recommended U 4 Me 2 Use!!! Richard is on Lexington St.in Pasadena! Thanx=tho, I think the Office NEEDS some Help in Communications!
The ONLY Place I'd Grade U DOWN would B in Office Communications!COMMUNICATIONS!! Michael was Exceptionally Knowledgable & Good with Communications! The Office People R Not as Good!
quick dry. notice before tech arrives. carpet look good!
Service tech was very nice but carpets are still damp after 24 hours
Reached out to client to resolve issues.
IT IS A GREEN PRODUCT
Jorge was very professional and explained the procedure well.
Showed up on time and did a great job on our carpets and especially the kitchen tile.
Hi, we used your service back in September or so and were very happy with everything. We have two dogs and the dog smell in our carpets was really improved. This time I just don't think it did anything in fact my office actually seems worse, more like wet dog now. I get stuffed up in here ever since the service and didn't before. We can't shut our bedroom doors without the dog smell becoming bad. Is it possible the cleaning was done incorrectly or without the cleaning agent? I don't know but the reality is that what worked so well in Sept did nothing this time. Cleaning the carpets has always worked on the smell except this time...
Set up reservice to resolve this issue.
You showed up on time and the floors were cleaned very well.
TIMELINESS AND PRICE..
Fast service. No messy clean up. Arrived on time. Dressed approopate. Was pleasant.
Thanked me. Looked like he cared about his job. Took extra care with wall corners.
service providers care about doing a good job- thank you
clean, straightforward, very professional technician
The quality of the service and the professional friendliness of the technicians makes us repeat customers everytime!
Everything, and especially when you run specials...
Carpet is left feeling clean and stays clean longer since we tried Zerorez