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32812 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly and knowledgable staff. Took me through the whole process, addressed concerns, thoroughly cleaned my carpet and tile. Both look BRAND NEW!
I value your expertise and hard work and concern that I get the very best result
Works as advertised, excellent technician
My parents were so pleased
The tech was great. He called to say he was 30 minutes to arrival. My carpets look GREAT!!
QUICK,EFFECIENT ON TIME AND A GREAT JOB! THANKS!
Communication, price and the technician.
I have always been happy with your services over the years--carpets look and stay clean.
This time I had a problem with the loveseat that was cleaned--marks very prominent where the machine made lines on the fabric.
Professional and clean carpets
Great customer service
Very nice and well informed workers.
I think that the quality of the work was very good and your approach to customer satisfaction was exceptional.
They were prompt and called just before arrival. They did a great job. I hab my carpets cleaned before and within a week you could not even tell they had been cleaned. I will definitely use them again.
Carpets look and smell clean, professional and knowledgeable technician, on time
No sticky soap residue.
I was very satisfied with your prompt service and the effectiveness of your cleaning products.
No smell safe for animals
Professional and courteous . Very satisfied with the outcome. I will definitely use them again
Attention to detail, professionalism, and courtesy workers
Clean. Safe product.
The carpeting is clean, takes only a few hours to dry (you don't soak the carpeting) and
the carpeting remains clean for several weeks (minus the dog hair).
Very professional and great product!
Larry was on time and he cleaned the carpets in a professional manner
Job,operator,equipment all excellent.
Safe to the environment, kids, and pets. Technicians are helpful, kind, and prompt.
Plastic slippers provided, things put under furniture legs to protect - however, this was not done this time.
Green products used.
We found Dennis to be a most responsible and hard worker. He was thorough and very efficient, a good representative for your company.
It turned out to be very well done. My carpets are very clean with no smell of chemicals, etc.
David Valencia did a thorough job. I certainly will recommend Zerorez to friends & family.
Keith was efficient, knowlegable and did a great job. We waited to have our carpets cleaned and will call again in a couple of months to have the hall and one room done again. My fault for using "cleaners" to try and clean!!!!
The customer service is all about it in the companies,If you have good products and NOT customer service, nothing will be a work,I am so happy with Eduardo excelente service,very professional and this guy have great dedication for his job.
Thanks,
First name removed.