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32812 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We had Jose that cleaned our carpet and he did a great job
No chemicals; quick, friendly service
Guys are polite and do a great job.
The service was excellent. Carpet looks great. Larry Sanders was efficient and personable.
Name removed
Service was great. Liked the way it cleaned the carpets. This is the first time I have used your service. The carpets cleaned were in in a rental of ours. They looked beautiful after the cleaning. Now it will be a test to see how long they will stay looking this good.
The teck was well trained.
Very good and thurough
Carpet comes out clean with no residue like other systems
Great job... only inconvenience is the dry time
no chemical use
My carpet looks almost new (its old). No soapy feel.
One thing I would recommend - I was not told there was a trip charge and didn't know it
until I got the invoice the next day. Also my carpet had ripples (I called and asked about
these and was told it was normal). Customer should be told this so that they don't freak out. I was told they did disappear one the carpet was dry and they did.
The products are free of most chemicals so that is a big plus.
Your staff representative, David, was friendly and professional. I would request him again.
The service
Your technician was exactly on time, extremely courteous, very competent and explained the procedure to me at every step.
Keith Almonza ( hope I spelled his name correctly) was knowledgeable, informative, professional and did an exceptional job. I was so happy that I booked another appointment for my new house.
Thank you
No soapy residue. Polite service people.
Difficult to answer since this was my first experience. I think I need a few months to assess the effectiveness. The young man, Bryan I believe, was diligent in trying to remove stains. I purchased your product and will use it for spot removal so that next time cleaning the carpet should be easier, hopefully.
Brian came and cleaned my carpet. He was quick, courteous, and very professional. The carpet looks so much better.
I am just over the top with the service and the out come of the service. From my initial call handled by Roxanne to the farewell of Marcel at the end of the service, I was very impressed. Marcel's professionalism and knowledge were outstanding. But above and beyond all of that, my carpets look fantastic. They turned out better than I could have imagined. Thank you so much for your companies service and for the help of your companies associates.
First name removed Erler
Your technician was very helpful and did an excellent job. I am very happy with the results; my carpets look great.
That you technician Richard was so professional and did such a great job on our carpets, bathroom showers and bathroom floors. Everything looks brand spanking new.
I was very satisfied with the way the carpeting was done. All of the spots were removed and the carpeting looks really great. Your products really work well. Your technician was very nice and did a great job
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Thank you, Mrs. Name removed
Professional english speaking techs.
Client Service by office and servicing tech (Larry)
courteous, good price, fast drying
My technician, Sam was a true professional. He made the product better.
The technicians are excellent. Neat and very clean service. Product has been excellent.
Keith and Justin give great customer care as well as did a wonderful job taking care of a problem with my stone floor.
fast and my carpet looks clean and dry quick
My carpet was a disaster, and I was a little skeptical that you guys wouldn't get the job done to my satisfaction. You guys exceeded my expectations and then some and I am definitely a satisfied customer and would recommend you to friends and family!!! Thank you.