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32812 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
They are safe for the whole family! Never worry about stains because with Zerorez they always come out!
It was very good... All looks nice and clean
To costly compared to other quality companies
Very friendly and cleaning lasts a long time
The carpet is really clean.
It depends on the individual that provides the service. Any future appointments I would like to request Chris, he does a thorough job. Monday the hose from the truck went across the lawn (instead of driveway) killing the lawn where the hose was.
I love that your vehicles are clean, your staff is super friendly and professional and my carpets look fantastic when you are finished. The carpet doesn't smell like perfume or chemicals. You guys to it right!
Clean and fast
It's perfect. I love Livingston our technician he is happy and pleasant to have in my home :) It dries quickly and my carpet looks great
The technician Robert is very thorough
The attention to detail while cleaning, fantastic process, friendly technicians, and good value for service. I would suggest implementing a soft-reminder process to encourage customers to have regular cleanings (such as annually). I couldn't remember how long it had been since my last cleaning and would appreciate having someone notify me when it was time to have it done again.
Non toxic, efficient, reliable
Very professional and a great job
Professional people. Process does not leave the carpets very wet.
The only drawback for me was the price; although the trip fee was waived, it was a bit expensive.
I am happy with the results and how the job was performed!
Reached out to client.
I am happy with the service. However, I wanted to have my ottoman cleaned but the truck that came to the appt. did not have the equipment to clean furniture.
The process
Quick to make an appointment. My technicians are always friendly and knowledgable.
Dennis is the best at what he does. His professionalism is the tops!
I like the clean look of my carpets, even after months have gone by. I even have white carpets.
The tech was friendly, called when he was on his way and did a great job.
There is no smell after the carpets are cleaned! That is the best feature of your wonderful service! Your technician was very polite, industrious and professional!
I would definitely recommend Zerorez to my friends and family. The technician, David Valencia, was great. Our carpets were in bad shape and I was really impressed with how clean he got them. He was on time, very professional, answered any questions I had and made sure I was satisfied with the job before leaving. Next time I have my carpets clean, I would definitely request that he come back to do the job. 10+ for the service.
I was most impressed with the technician, Dennis is a true professional with excellent
customer service skills who possess strong skills and knowledge.
It works and it is non-toxic
On time, quality product, very good customer service.
Great value for service cues rendered.
I liked the professionalism that the tech demonstrated. He was very accommodating.
I think you have a great product!!!
Robert is the best tech you guys have!!! He is always curtius, on time, very professional,
and does such a GREAT job!!! He has been cleaning our carpets at our business and home for almost 10 years... Thank You, Debbie
environmentally friendly
does the job
Friendly, clean and respectable technition. Quick and efficient service. Our carpet looks fantastic.
The technician was very polite and did a great job.