Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 32812 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 16, 2013 — Rated 10 out of 10 by D.J. Zerorez Los Angeles
What do you like about our products and services?

The technician was very polite and did a great job.

Report a concern   May 16, 2013 — Rated 10 out of 10 by C.S.A. Zerorez Los Angeles
What do you like about our products and services?

They are safe for the whole family! Never worry about stains because with Zerorez they always come out!

Report a concern   May 16, 2013 — Rated 10 out of 10 by E.H. Zerorez Los Angeles
What do you like about our products and services?

It was very good... All looks nice and clean

Report a concern   May 16, 2013 — Rated 6 out of 10 by L.G. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

To costly compared to other quality companies

Report a concern   May 16, 2013 — Rated 10 out of 10 by A.D. Zerorez Los Angeles
What do you like about our products and services?

Very friendly and cleaning lasts a long time

Report a concern   May 15, 2013 — Rated 10 out of 10 by C.C. Zerorez Los Angeles
What do you like about our products and services?

The carpet is really clean.

Report a concern   May 15, 2013 — Rated 7 out of 10 by B.Z. Zerorez Los Angeles
What could we do to improve?

It depends on the individual that provides the service. Any future appointments I would like to request Chris, he does a thorough job. Monday the hose from the truck went across the lawn (instead of driveway) killing the lawn where the hose was.

Report a concern   May 15, 2013 — Rated 10 out of 10 by J.P. Zerorez Los Angeles
What do you like about our products and services?

I love that your vehicles are clean, your staff is super friendly and professional and my carpets look fantastic when you are finished. The carpet doesn't smell like perfume or chemicals. You guys to it right!

Report a concern   May 15, 2013 — Rated 10 out of 10 by Michael Parker Zerorez Los Angeles
What do you like about our products and services?

Clean and fast

Report a concern   May 15, 2013 — Rated 10 out of 10 by S.H. Zerorez Los Angeles
What do you like about our products and services?

It's perfect. I love Livingston our technician he is happy and pleasant to have in my home :) It dries quickly and my carpet looks great

Report a concern   May 15, 2013 — Rated 10 out of 10 by Cfg Inc Zerorez Los Angeles
What do you like about our products and services?

The technician Robert is very thorough

Report a concern   May 15, 2013 — Rated 10 out of 10 by E.B. Zerorez Los Angeles
What do you like about our products and services?

The attention to detail while cleaning, fantastic process, friendly technicians, and good value for service. I would suggest implementing a soft-reminder process to encourage customers to have regular cleanings (such as annually). I couldn't remember how long it had been since my last cleaning and would appreciate having someone notify me when it was time to have it done again.

Report a concern   May 15, 2013 — Rated 9 out of 10 by F.H. Zerorez Los Angeles
What do you like about our products and services?

Non toxic, efficient, reliable

Report a concern   May 15, 2013 — Rated 9 out of 10 by F.A. Zerorez Los Angeles
What do you like about our products and services?

Very professional and a great job

Report a concern   May 15, 2013 — Rated 9 out of 10 by R.G. Zerorez Los Angeles
What do you like about our products and services?

Professional people. Process does not leave the carpets very wet.

Report a concern   May 15, 2013 — Rated 5 out of 10 by C.F. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The only drawback for me was the price; although the trip fee was waived, it was a bit expensive.
I am happy with the results and how the job was performed!

Response from Zerorez Los Angeles:

Reached out to client.

Report a concern   May 15, 2013 — Rated 10 out of 10 by K.D. Zerorez Los Angeles
What do you like about our products and services?

I am happy with the service. However, I wanted to have my ottoman cleaned but the truck that came to the appt. did not have the equipment to clean furniture.

Report a concern   May 14, 2013 — Rated 10 out of 10 by D.D. Zerorez Los Angeles
What do you like about our products and services?

The process

Report a concern   May 14, 2013 — Rated 10 out of 10 by S.C. Zerorez Los Angeles
What do you like about our products and services?

Quick to make an appointment. My technicians are always friendly and knowledgable.

Report a concern   May 14, 2013 — Rated 10 out of 10 by C.H. Zerorez Los Angeles
What do you like about our products and services?

Dennis is the best at what he does. His professionalism is the tops!

I like the clean look of my carpets, even after months have gone by. I even have white carpets.

Report a concern   May 13, 2013 — Rated 10 out of 10 by M.S. Zerorez Los Angeles
What do you like about our products and services?

The tech was friendly, called when he was on his way and did a great job.

Report a concern   May 13, 2013 — Rated 10 out of 10 by K.W. Zerorez Los Angeles
What do you like about our products and services?

There is no smell after the carpets are cleaned! That is the best feature of your wonderful service! Your technician was very polite, industrious and professional!

Report a concern   May 13, 2013 — Rated 10 out of 10 by Pam Bennett Zerorez Los Angeles
What do you like about our products and services?

I would definitely recommend Zerorez to my friends and family. The technician, David Valencia, was great. Our carpets were in bad shape and I was really impressed with how clean he got them. He was on time, very professional, answered any questions I had and made sure I was satisfied with the job before leaving. Next time I have my carpets clean, I would definitely request that he come back to do the job. 10+ for the service.

Report a concern   May 13, 2013 — Rated 10 out of 10 by Olivia Zoerner Zerorez Los Angeles
What do you like about our products and services?

I was most impressed with the technician, Dennis is a true professional with excellent
customer service skills who possess strong skills and knowledge.

Report a concern   May 13, 2013 — Rated 10 out of 10 by K.T. Zerorez Los Angeles
What do you like about our products and services?

It works and it is non-toxic

Report a concern   May 13, 2013 — Rated 10 out of 10 by Mike Witous Zerorez Los Angeles
What do you like about our products and services?

On time, quality product, very good customer service.
Great value for service cues rendered.

Report a concern   May 13, 2013 — Rated 10 out of 10 by R.R. Zerorez Los Angeles
What do you like about our products and services?

I liked the professionalism that the tech demonstrated. He was very accommodating.

Report a concern   May 13, 2013 — Rated 10 out of 10 by Bill's Sweeping Service Zerorez Los Angeles
What do you like about our products and services?

I think you have a great product!!!
Robert is the best tech you guys have!!! He is always curtius, on time, very professional,
and does such a GREAT job!!! He has been cleaning our carpets at our business and home for almost 10 years... Thank You, Debbie

Report a concern   May 13, 2013 — Rated 10 out of 10 by K.M. Zerorez Los Angeles
What do you like about our products and services?

environmentally friendly
does the job

Report a concern   May 13, 2013 — Rated 10 out of 10 by T.D. Zerorez Los Angeles
What do you like about our products and services?

Friendly, clean and respectable technition. Quick and efficient service. Our carpet looks fantastic.


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