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32812 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Gil was very professional, pleasant and worked very hard to make certain that I was happy with the cleaning. He worked outside for two hours in 90 degree weather. I really appreciate the job that he did.
Very good results on carpeting that survived recent renovations. Carpets maintain their softness when detergents are not part of the formula.
Great service.
Amazing results. Carpet is 12 years old but now looks great.
I was very pleased with the results. My carpet looked new. I do take issue with the fact that I was not informed of the $15 call out fee until after the work was done. ( I called the office twice before service to confirm the price I was quoted so I could have a check ready and specifically asked if there would be any added charges. Also I did not read anything about this fee in my confirmation email.) The technician apologized for this oversight, but this information should be disclosed so its not a surprise.
Carpets look really good.
That you do not use chemicals
Great job. Technicians work to make sure the ares are as clean as they can be
Cleaning was done very diligently, and thoroughly. When I left a message requesting a faxed copy of my receipt due to computer downloading problem, it was done immediately. I am a very satisfied customer and already passed along business card to my employer. Will be calling soon for other areas of my home.
carpet cleaning
Too expensive. Too much over emphasis on customer service.
I liked the employee, he was punctual, polite, efficient.
The product is great. We had our carpet done conventionally last time and it looked "washed" afterwards. This did not happen after Zerorez. Also liked that he could do a big woolen throw rug which now looks beautiful.
Easy to get an appointment, tech is always on time, clean and polite. The carpets look great even though they are old and have been abused by our grandchildren and granddog. I like that no soap or chemicals are used in the cleaning process.
Best rug cleaning service tat we ever had.
Tech. was on time and gave us a very thorough cleaning. Lack of residue does seem to keep carpets cleaner longer.
It was amazing to see the difference before and after. My husband and I are looking for tile cleaning after this wonderful service.
No chemicals are used, and your company is operated so professionally.
The non-use of harsh chemicals and professionalism of technicians.
Carpets very clean - service technician did a great job!
IT WORKS!
servicr and quality of work
The technician was very friendly and informative. He took extra care to make sure that none of the equipment he used would scrape against walls or furniture. One room that I had was especially in need of being cleaned and after he cleaned it, it looked good as new. The way they clean the carpet leaves no residue just like their name "zerorez". I have never been happier after having my carpets cleaned. I will definetely use Zerorez again. He even brought special shoe covers in case you need to walk on the carpet before it is dry. You really think of everything. I can't say enough good things about Zerorez!
I am being charged by another company $850 for pet urine after my carpets were cleaned.
Very efficient and quality job. I would highly recommend Gil Rogers also.
Let me put it this way, there isn't anything I did't like!
carpets are very clean
Very professional. The carpet feels very clean and without residue. I also like the fact that we do not need to get it cleaned as often which impacts the longevity of our carpet investment.
My carpets look, feel, and smell wonderful!
Our carpets look great, and the technician was very professional.
The carpet cleaner was extremely professional, kind, and did an amazing job on our doggie dirty carpet, looks like new!
I like that you use alkaline water and no soap. I like your friendly service provider and the ease of which I could make an appointment that worked for me. I like how long the carpet remains clean.