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based on 32812 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
super clean after cleaned, amazing
I think zero Rez did a good job. It was a bit pricey $175.00 for 1 room. I would only recommend for someone with a large space.
How clean the carpet is, the professionalism of the cleaner, and the fact that there is no residue left behind.
Include some kind of furniture moving with your pricing. Even moving empty coffee tables was considered "extra".
Daniel did a great job
I really liked Dennis the person who cleaned my carpet. He had to make two trips to accomplish cleaning the carpets as we had to get a better position for the truck. He was informative, helpful, hardworking, skilled and did an excellent job of cleaning my carpets! There was NO upselling, just great work and service.
That you use only water, no chemicals and that my carpet dries quickly and looks great when done.
Chemical free.
We really like our tech Marcel
My carpets look 100% better/cleaner; and Robert, your technician, explained your service and product completely, and with enthusiasm for the business, and specifically - Zerorez, as a great company.
Lack of chemicals. Gets the job done. Top notch employees. Phone person was easy to talk to and friendly. Technician was amazing!
I like the idea the carpet cleaning process does not leave any kind of residue since this would only attract more dirt and defeat the whole purpose of getting the carpets cleaned!
The ZeroRez representative, Livingston, was professional and knowledgeable. My dining room was very dirty due to a 1 year old grandson who likes to throw his food. Livingston performed his magic on that carpet and it looked new again. I appreciate his expertise and efficient work. I know I will use your company again and if anyone asks me about my beautiful and clean carpet I will recommend ZeroRez,
Very professional excellent service my carpet looks like new
Thorough and friendly.
Carpet cleaning left blotches on heavily traveled carpet areas and many spots returned as soon as the carpeting dried. I want the carpet re-cleaned.
He did a good job. Carpets were very clean.
Zeroez worker was on time, friendly, and helpful. I would use this service again. My carpets look like new!
In addition to making our carpets look like new, the spots that keep returning after being cleaned by another company stopped returning after Zerorez cleaned them.
My carpets look amazing. They were so dirty that I really didn't expect them to come clean - I thought I would have to replace them. But they look like new - even on the stairs. I couldn't be happier. Also, the technician was very professional and courteous. Thank you very much - I will definitely use you again and recommend your service to my friends.
Your in home team member was very polite and professional. He was very knowledgeable of the process and benefits; and explained it to me before he started. He was fast and very organized. He advised me on how to care and maintain the carpet and suggested additional product and services that I may utilize in the future. Thanks.
dries quickly nice technicians, I may have a re-visit on back bedroom
The products work. Everyone at Zerorez is professional in the way they perform their job. The technicians are knowledgable, polite, efficient, and do an excellent job.
Excellent in both categories. Dennis Smith is an exceptional technician.
The carpet comes out very clean and soft. The technicians are fast, efficient and very personable. Our technician this time, David, was excellent. This was our third time with zero res - we will continue to use your services in the future
No harmful chemicals and good workers.
The alkaline water use is the best I've seen for the best results.
Promptness, thoroughness.
The technician David was prompt, courteous and very knowledgable of the products, hopefully all your technicans are as good as he is, and in the future we plan to ask for David Valencia. We were amazed at how clean an old carpet could become. We have used several different companies in the past including dry carpet and will only continue to use Zerorez.
tech was on time, clean, courteous, efficient. did a great job on the rugs