Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 32815 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 31, 2014 — Rated 10 out of 10 by D.H. Zerorez Los Angeles
What do you like about our products and services?

Marcel has cleaned my carpets 3 times. He is wonderful!!!!!!!!! He is always on time. He is extremely professional. My carpets always look better than the time before. Thank you for all your help making my house look beautiful.

Report a concern   March 31, 2014 — Rated 10 out of 10 by T.S. Zerorez Los Angeles
What do you like about our products and services?

Alfus was very professional and very congenial and explained the process to me very thoroughly and clearly. I am very happy with the results and will definitely use Zerorez again in the future as well as recommend it to my friends and neighbors.

Report a concern   March 31, 2014 — Rated 10 out of 10 by B.T. Zerorez Los Angeles
What do you like about our products and services?

It actually cleans our carpets without the residue.

Report a concern   March 31, 2014 — Rated 10 out of 10 by L.B. Zerorez Los Angeles
What do you like about our products and services?

Your process works and your service is very reliable

Report a concern   March 31, 2014 — Rated 9 out of 10 by D.I. Zerorez Los Angeles
What do you like about our products and services?

I like that no soaps or detergents are used.

Report a concern   March 30, 2014 — Rated 10 out of 10 by A.G. Zerorez Los Angeles
What do you like about our products and services?

Liked the quoting process. The person scheduling service was very friendly and efficient. The company did exactly what they said they would do.

Report a concern   March 30, 2014 — Rated 10 out of 10 by Mark Jacobson Zerorez Los Angeles
What do you like about our products and services?

Very professional and the finished product looked brand new. Our service tech, Dennis was very polite, worked efficient and was very respectful. His work ethics were nothing but top notch and professional !

Report a concern   March 30, 2014 — Rated 10 out of 10 by Christy Sterling Zerorez Los Angeles
What do you like about our products and services?

I never expected the stains to come out of my carpet, but they did! I will definitely call you again and recommend your services.

Report a concern   March 30, 2014 — Rated 7 out of 10 by J.B. Zerorez Los Angeles
What could we do to improve?

Don't really understand the "trip fee" Seems like just and add on, to what is already profitable price. Love my results.

Report a concern   March 30, 2014 — Rated 0 out of 10 by A.K. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

job wasn't completed

Report a concern   March 30, 2014 — Rated 10 out of 10 by Lloyd Johnson Zerorez Los Angeles
What do you like about our products and services?

We like the cleaning process. It seems very thorough and complete and it doesn't leave any residue.

Report a concern   March 30, 2014 — Rated 10 out of 10 by J.K. Zerorez Los Angeles
What do you like about our products and services?

Very friendly.! Carpets looked amazing!

Report a concern   March 30, 2014 — Rated 10 out of 10 by N.W. Zerorez Los Angeles
What do you like about our products and services?

Fair price, easy scheduling, quality service, extremely polite and informative technician.

Report a concern   March 30, 2014 — Rated 10 out of 10 by L.P. Zerorez Los Angeles
What do you like about our products and services?

Service technicians professionalism

Report a concern   March 30, 2014 — Rated 10 out of 10 by W.S. Zerorez Los Angeles
What do you like about our products and services?

Great job cleaning carpet

Report a concern   March 30, 2014 — Rated 10 out of 10 by N.R. Zerorez Los Angeles
What do you like about our products and services?

the workmen were punctual, attentive to my needs, assisted me in what i wasn't able to do on
my own, explained what was being done, completed the job in a timely manner. and the carpet
looks good.

Report a concern   March 30, 2014 — Rated 10 out of 10 by M.R. Zerorez Los Angeles
What do you like about our products and services?

Technicians were prompt and courteous
My carpet looks terrific and dried quickly
No chemicals were used
It's simply a pleasure to do business with a company that takes pride in their work!

Report a concern   March 29, 2014 — Rated 10 out of 10 by Joe (R) Jones Zerorez Los Angeles
What do you like about our products and services?

Tech was fantastic!

Report a concern   March 29, 2014 — Rated 10 out of 10 by Paul Beltran Zerorez Los Angeles
What do you like about our products and services?

Jose was awesome! Very knowledgeable, nice and professional. I will ask for him next time I need service!

Report a concern   March 29, 2014 — Rated 10 out of 10 by Leon Wagner Zerorez Los Angeles
What do you like about our products and services?

They get our carpeting amazingly clean!

Report a concern   March 29, 2014 — Rated 10 out of 10 by R.M. Zerorez Los Angeles
What do you like about our products and services?

Eduardo was a wonderful technician. Very thorough and conscientious . He's been here twice and I will request him in the future!

Report a concern   March 29, 2014 — Rated 7 out of 10 by M.P. Zerorez Los Angeles
What could we do to improve?

I never saw the completed job
The cost is a bit pricey

Report a concern   March 29, 2014 — Rated 8 out of 10 by P.M. Zerorez Los Angeles
What could we do to improve?

Dirty marks appeared on the stair carpet after two days. Perhaps a scotchgard type treatment might have held off the dirt longer.

Report a concern   March 28, 2014 — Rated 10 out of 10 by J.P. Zerorez Los Angeles
What do you like about our products and services?

Excellent customer service. Gabriel is fantastic! Very reliable and very good at his job.

Report a concern   March 28, 2014 — Rated 10 out of 10 by M.P. Zerorez Los Angeles
What do you like about our products and services?

The guy that did the work was very nice and informative. The carpet looked much better after the cleaning.

Report a concern   March 28, 2014 — Rated 10 out of 10 by Clo Gregory Zerorez Los Angeles
What do you like about our products and services?

The work and the service are the very best. We were amazed at how well our wood floors were cleaned. We have recommended your company to many people. We live in a senior community of 280 +/- homes and we have a monthly newsletter. It would be a great place to advertise. We recently called a plumber and we called the one advertised in the newsletter. We don't have a lot of ads so each stands out. They aren't very expensive.

Report a concern   March 28, 2014 — Rated 9 out of 10 by A.D. Zerorez Los Angeles
What do you like about our products and services?

Keith was very profession and did an awesome job cleaning our carpets and area rugs. We are very pleased with the service.

Report a concern   March 28, 2014 — Rated 10 out of 10 by T.G. Zerorez Los Angeles
What do you like about our products and services?

Everything. Using water instead of a ton of chemicals is a number 1 choice. Your service man was very very nice, efficient and a pleasure to work with. I love Zerorez and posted that on my Facebook page.

Report a concern   March 28, 2014 — Rated 10 out of 10 by G.L. Zerorez Los Angeles
What do you like about our products and services?

Tech was professional and helpful! The price and the floor and area rug look wonderful!

Report a concern   March 28, 2014 — Rated 10 out of 10 by Julie Hoops Zerorez Los Angeles
What do you like about our products and services?

Zerorez is a green service. The technician's are professional. They show up when they are supposed to. And the work is professionally completed.


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