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32815 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Alfus was very professional and very congenial and explained the process to me very thoroughly and clearly. I am very happy with the results and will definitely use Zerorez again in the future as well as recommend it to my friends and neighbors.
It actually cleans our carpets without the residue.
Your process works and your service is very reliable
I like that no soaps or detergents are used.
Liked the quoting process. The person scheduling service was very friendly and efficient. The company did exactly what they said they would do.
Very professional and the finished product looked brand new. Our service tech, Dennis was very polite, worked efficient and was very respectful. His work ethics were nothing but top notch and professional !
I never expected the stains to come out of my carpet, but they did! I will definitely call you again and recommend your services.
Don't really understand the "trip fee" Seems like just and add on, to what is already profitable price. Love my results.
job wasn't completed
We like the cleaning process. It seems very thorough and complete and it doesn't leave any residue.
Very friendly.! Carpets looked amazing!
Fair price, easy scheduling, quality service, extremely polite and informative technician.
Service technicians professionalism
Great job cleaning carpet
the workmen were punctual, attentive to my needs, assisted me in what i wasn't able to do on
my own, explained what was being done, completed the job in a timely manner. and the carpet
looks good.
Technicians were prompt and courteous
My carpet looks terrific and dried quickly
No chemicals were used
It's simply a pleasure to do business with a company that takes pride in their work!
Tech was fantastic!
Jose was awesome! Very knowledgeable, nice and professional. I will ask for him next time I need service!
They get our carpeting amazingly clean!
Eduardo was a wonderful technician. Very thorough and conscientious . He's been here twice and I will request him in the future!
I never saw the completed job
The cost is a bit pricey
Dirty marks appeared on the stair carpet after two days. Perhaps a scotchgard type treatment might have held off the dirt longer.
Excellent customer service. Gabriel is fantastic! Very reliable and very good at his job.
The guy that did the work was very nice and informative. The carpet looked much better after the cleaning.
The work and the service are the very best. We were amazed at how well our wood floors were cleaned. We have recommended your company to many people. We live in a senior community of 280 +/- homes and we have a monthly newsletter. It would be a great place to advertise. We recently called a plumber and we called the one advertised in the newsletter. We don't have a lot of ads so each stands out. They aren't very expensive.
Keith was very profession and did an awesome job cleaning our carpets and area rugs. We are very pleased with the service.
Everything. Using water instead of a ton of chemicals is a number 1 choice. Your service man was very very nice, efficient and a pleasure to work with. I love Zerorez and posted that on my Facebook page.
Tech was professional and helpful! The price and the floor and area rug look wonderful!
Zerorez is a green service. The technician's are professional. They show up when they are supposed to. And the work is professionally completed.
Marcel has cleaned my carpets 3 times. He is wonderful!!!!!!!!! He is always on time. He is extremely professional. My carpets always look better than the time before. Thank you for all your help making my house look beautiful.