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based on 34865 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Technician was not prepared with functioning equipment and took two days to do job, then left tile floor wet with dirty water.
Very easy and reliable to work with but most importantly, our carpets are thoroughly clean now. The service person was very efficient and willing to work with our needs.
Clean the edges of the tile. I was told it was still wet but 24 hours later it still looks dirty/dark compared to the rest
We love are new carpet Michael was very nice and attentive thank you
everthing
Overall the carpet looks better. But, the spots came back the same night we got it cleaned. The spots in the high traffic area had not changed much. Also a residue was left in the carpet. The carpet is stiff instead of soft.
I scheduled my carpet cleaning on a Friday morning. I told the scheduler that I had a big party on Sunday afternoon and she assured me the carpets would be dry. They were soaked in some areas. He cleaned the hall entry extra because I asked him to so maybe that's why it was so wet but it turned orange. I don't know why. Aside from the very wet rugs and the brown entry way the rest of the carpets look and smell very good and the technician was very thorough and very nice.
Good results and good people.
I liked the process with the ionized water. How quickly and little water was used. Very satisfied.
Your products do an excellent job as do your employees.
Everything - you guys always do a GREAT job - we are repeat, repeat customers will never use any of carpet cleaning service!! Brett was great - deserves 10 points across the board. thank you!!!
The Super Friendly and professional technicians.
Dennis Smith is on time and does fantastic work.
Very polite and courteous. Everything was clean and smelled great when he left.
The eco friendly cleaning solution and the careful application by the friendly cleaning technician.
This was my third year using your services and products I have been very pleased with both
Livingstone was particularly pleasant and helpful this year
The carpets and upholstery always look great after they are cleaned by Zerorez. What sets you apart from others in your industry is Sal. He is polite, professional and always communicates about his arrival time and does everything possible to respect our time.
fast, efficient, and friendly
I am so impressed with the quality of service - my carpets are like new again.
My carpet looks wonderful...Sal did a great job!
An excellent job was done!!!!! We do not have a volley of friends or relatives in the area.
fast and easy and you guys did a great job, I will give you guys a call when I every need future cleaning
The quality of the results and the fact that it doesn't use chemicals.
Does a good job on the carpet and I have dogs. The young man that did the work was wonderful, very helpful, sorry I didn't get his name.
Works, really made a difference.
Tech was respectful and did a great job.
Michael Faar was very polite and did a great job. Whatever you are doing its correct.... No drenching the carpets. No chemical used,. It dries so quickly ..I give it a 10 plus,
The Olympics only give you a 10...
Brian did a great job cleaning our carpet, however, the grout and travertine tile did not meet our expectation.
The cleaning system cleaned our white carpets superbly and the service tech was extremely professional and also did an outstanding job. A few pieces of our furniture had to be moved that we were not able to move ourselves, otherwise he put styrofoam pieces under furniture so the carpet dried properly. It was a great experience from the time I booked the appointment until the carpets were done being cleaned. I would highly recommend Zerorez!!!
Got all my stains out of my carpet. Keith was on time very efficient and pleasant to work with
no major chemicals; no major upsell

Your technicians are always very professional, do a good job for a fair price and don't leave any residual soap in our carpets. Robert rates a 10 too.