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based on 32820 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Careful set up to avoid any damage to my house during cleaning process. Very nice representative.
That my carpet was cleaner then it has ever been, no other company has ever gotten it that clean. I also liked the technician, He was very profesional & was willing to dring the solution, but I didnt want him 2......! LOL
I like your sompany so much so that I have schedualed another service for this coming friday....& as You know You all were here less then 2 weeks ago. I am a very hard sale, but . I love the fact that You all do not use all of those cancer causing chemicals.
Thank You so much for giving us consumers a "REAL" option to keep R homes clean.
-Taf-
Cleans very good and no residual left in my carpet.
love that there are no chemicals used
We were favorably impressed with the man who worked at our house and we're delighted with the results. Our bamboo floor looks so much better than it did before the cleaning and buffing.
Outcome and price
The cost for cleaning only a small living room is rather steep. This was the third or fourth time using Zerorez but I expect it to be the last.
Made old dirty carpet look new.
ZeroRez service technicians are always punctual, friendly and professional. Our carpets are left clean and only slightly damp; they are dry within a reasonable amount of time. I'm a very happy customer and will continue to use only ZeroRez for our carpets and area rugs. Thanks!
The serviceman was on time, seemed very knowledgeable about the products and went about the job with great enthusiasm.
Smell and all natural ingredients
Ease of scheduling appointment; courtesy and friendliness of staff; professionalism and expertise of technician; superior service (sparkling clean carpets without residue or rapid re-soiling); environmental friendliness.
You are Green
Sal from the Irvine office did a great job on my carpet
No residue. Very happy with stain removal. Technician was very professional.
The carpet is clean and the stains did not come back. The tech was efficient and got the job done in a timely manner.
No chemicals.
when he moved a chair to do pet stain removel the chair was out of place so when i put the chair back you could see where he missed
Daniel Haire, the technician that cleaned our carpets did an outstanding job! He was very professional, on time, very informative about the process and answered all of our questions. Not to mention he was very hard-working. When we need to have our carpets cleaned again we will definitely be calling Zerorez to have them cleaned and we will also request to have Daniel clean them as well.
Our carpets are extremely clean, they smell clean and they feel clean. There is no residue feeling left on the carpets.
As I mentioned before we will be calling Zerorez to have our carpets cleaned in the future, plus thanks to Daniel for demonstrating how Zerorez can clean tile and grout, we will be contacting Zerorez soon to have our tile and grout cleaned.
I like the product and the results
No smell, no residue. Robert Keith is an excellent technician. Very impressed overall.
Process gets floors and carpets very clean with no odor. It dries quickly and seems to stay clean longer than other cleaning services.
No chemicals, sanitizing due to the steam, technician very professional and knowledgeable. Reasonable pricing.
carpet drys fast
The service is great. Always show up on time and do a great job. As a real estate agent I have many homes that need carpets cleaned. I used Zerorez on a home that I never thought the stains would come out and after they were done the carpet looked brand new. I called them again for a new listing where the tenants had cleaned the carpets but one room looked terrible. I called Zerorez to do that room and when they came he told me that he would try his best but that there was a lot of soap left. When I went to the house to see how it looked I was not quite happy with it. I called them, it was a saturday, and I did not expect them to call back till monday but they did. They told me they would send the tech out on Monday to try to make it look better. So I thank them for their customer service!!
All Zero Rez employees are very professional. Technicians arrive on time and work efficiently. The method of cleaning really works and gets the dirt
and stains out.
Robert did his usual outstanding professional quality work
The technician was prompt and thorough, and my carpet looks great!
Eduardo V took great care to make sure he did a thorough job and that I was happy with the work that he provided. He provided options to get the results that I was looking for and made sure that nothing was left on the rugs so that could dry completely.
Take the time to talk to the customer in regards to where extra cleaning needs to be done.