Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 32824 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 2, 2014 — Rated 10 out of 10 by E.T. Zerorez Los Angeles
What do you like about our products and services?

Wonderful results
Employees cheerful and efficient

Report a concern   December 2, 2014 — Rated 10 out of 10 by Riverside RapeCrisis Zerorez Los Angeles
What do you like about our products and services?

The quality and the customer service; Livingstone is a great company representative.

Report a concern   December 2, 2014 — Rated 5 out of 10 by S.H. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

This is a small house ~ 700 sq. feet & 1/3 of it is tile. Your 1 price fits all is lost on me as the cleaned area is so much less than some other people would receive for the same price!

Report a concern   December 2, 2014 — Rated 10 out of 10 by Aaron McClellan Zerorez Los Angeles
What do you like about our products and services?

clean carpet friendly tech

Report a concern   December 1, 2014 — Rated 10 out of 10 by K.B. Zerorez Los Angeles
What do you like about our products and services?

He did an outstanding job. Carpet looks like itsnew

Report a concern   December 1, 2014 — Rated 10 out of 10 by J.P.N. Zerorez Los Angeles
What do you like about our products and services?

NO TOXIC PRODUCTS RESULTS ARE GREAT

Report a concern   December 1, 2014 — Rated 7 out of 10 by A.B. Zerorez Los Angeles
What could we do to improve?

The guy who did the cleaning was super nice and very thorough. I"m very satisfied with his service!
However, as my couch didn't have that many stains but rather needed a freshening up, I was surprised to see new stains show up from the cleaning and the coloring in the fabric is now a bit uneven. I just felt the couch was left looking dirtier afterwards than it did before. It does feel fresh and I'm happy to know that it is clean. Just doesn't look it.

Report a concern   December 1, 2014 — Rated 10 out of 10 by Cheryl Labarre Zerorez Los Angeles
What do you like about our products and services?

professional on the phone and technicians are always timely, polite, well groomed and hard working

Report a concern   December 1, 2014 — Rated 10 out of 10 by S.P. Zerorez Los Angeles
What do you like about our products and services?

Everything...especially the honesty and integrity of the employees.

Report a concern   December 1, 2014 — Rated 10 out of 10 by L.S. Zerorez Los Angeles
What do you like about our products and services?

No soap that just makes dirt return

Report a concern   December 1, 2014 — Rated 10 out of 10 by C.P. Zerorez Los Angeles
What do you like about our products and services?

Your service technicians are prompt and do conscientious work-- and your equipment is SO quiet I worked at home during the whole timeframe!

Report a concern   November 30, 2014 — Rated 10 out of 10 by M.H. Zerorez Los Angeles
What do you like about our products and services?

The carpet cleaning process worked great...my carpets are clean and fresh!

Report a concern   November 30, 2014 — Rated 10 out of 10 by B.D. Zerorez Los Angeles
What do you like about our products and services?

Cleaning with hot water. Your customer service. Thank you

Report a concern   November 30, 2014 — Rated 10 out of 10 by C.F. Zerorez Los Angeles
What do you like about our products and services?

My carpet came out cleaner than I thought it would and dried within a day. Larry was very efficient, hard worker, on time (early-which was great) and courteous.

Report a concern   November 30, 2014 — Rated 9 out of 10 by K.D. Zerorez Los Angeles
What do you like about our products and services?

I like that you have professional staff, you were on time, and had a genuine interest in helping me.

Report a concern   November 30, 2014 — Rated 10 out of 10 by M.B. Zerorez Los Angeles
What do you like about our products and services?

Excellent job at cleaning my carpets. They look new! Friendly service also.

Report a concern   November 30, 2014 — Rated 10 out of 10 by D.J. Zerorez Los Angeles
What do you like about our products and services?

Dennis Kennedy was very professional and friendly. He was efficient and the results were great.

Report a concern   November 30, 2014 — Rated 10 out of 10 by C.B. Zerorez Los Angeles
What do you like about our products and services?

Tech was outstanding
He did an excellent job
Was professional and very helpful in suggesting what to clean

Report a concern   November 30, 2014 — Rated 10 out of 10 by Ron Wooster Zerorez Los Angeles
What do you like about our products and services?

livingston our tech was great. He tried an area on our marble floor first to see if it would come clean . WOW its looks great. Floor looks brand new. You guys are now my ONLY choice for carpet and floor cleaning. I figured if Bill Handle uses your company you must be great. Thanks for a GREAT job. Ron Wooster

Report a concern   November 30, 2014 — Rated 10 out of 10 by B.C. Zerorez Los Angeles
What do you like about our products and services?

Dana was super! Area rugs looked good as new when he finished

Report a concern   November 30, 2014 — Rated 10 out of 10 by J.R. Zerorez Los Angeles
What do you like about our products and services?

Showed up on time, personable, did a great job

Report a concern   November 30, 2014 — Rated 10 out of 10 by P.B. Zerorez Los Angeles
What do you like about our products and services?

Loved your responsiveness and how your technician was professional and honest.

Report a concern   November 30, 2014 — Rated 7 out of 10 by J.B. Zerorez Los Angeles
What could we do to improve?

If you have a time window make sure it's an accurate window. I was to receive your service between 8 A.M. and 10 A.M. I received a call that your provider was on his way at 8 A.M. and would arrive @9 A.M. Why bother to include 8 A.M. as part of the window? This is not the first time this occurred.

Report a concern   November 29, 2014 — Rated 10 out of 10 by Kim Ince Zerorez Los Angeles
What do you like about our products and services?

Best I've ever tried

Report a concern   November 29, 2014 — Rated 10 out of 10 by J.O.T. Zerorez Los Angeles
What do you like about our products and services?

No smell or chemical ordor

Report a concern   November 29, 2014 — Rated 10 out of 10 by M.A. Zerorez Los Angeles
What do you like about our products and services?

The great jog in carpet cleaning

Report a concern   November 29, 2014 — Rated 10 out of 10 by S.P. Zerorez Los Angeles
What do you like about our products and services?

The technician arrived as scheduled, answered all questions prior to beginning service, was courteous, did a good job. The only "complaint" would be that I had requested a specific technician and was surprised that someone else came out. Although the tech who came out did a good job, I think it would be nice to let the customer know ahead of time if their requested technician is not available.

Report a concern   November 29, 2014 — Rated 9 out of 10 by P.N. Zerorez Los Angeles
What do you like about our products and services?

got the stains out

Report a concern   November 29, 2014 — Rated 10 out of 10 by S.A. Zerorez Los Angeles
What do you like about our products and services?

No soap used in the cleaning

Report a concern   November 29, 2014 — Rated 10 out of 10 by R.H. Zerorez Los Angeles
What do you like about our products and services?

The guy that came to do the service was very pleasant and Professional.. He worked hard and did a great job!


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