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32824 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The quality and the customer service; Livingstone is a great company representative.
This is a small house ~ 700 sq. feet & 1/3 of it is tile. Your 1 price fits all is lost on me as the cleaned area is so much less than some other people would receive for the same price!
clean carpet friendly tech
He did an outstanding job. Carpet looks like itsnew
NO TOXIC PRODUCTS RESULTS ARE GREAT
The guy who did the cleaning was super nice and very thorough. I"m very satisfied with his service!
However, as my couch didn't have that many stains but rather needed a freshening up, I was surprised to see new stains show up from the cleaning and the coloring in the fabric is now a bit uneven. I just felt the couch was left looking dirtier afterwards than it did before. It does feel fresh and I'm happy to know that it is clean. Just doesn't look it.
professional on the phone and technicians are always timely, polite, well groomed and hard working
Everything...especially the honesty and integrity of the employees.
No soap that just makes dirt return
Your service technicians are prompt and do conscientious work-- and your equipment is SO quiet I worked at home during the whole timeframe!
The carpet cleaning process worked great...my carpets are clean and fresh!
Cleaning with hot water. Your customer service. Thank you
My carpet came out cleaner than I thought it would and dried within a day. Larry was very efficient, hard worker, on time (early-which was great) and courteous.
I like that you have professional staff, you were on time, and had a genuine interest in helping me.
Excellent job at cleaning my carpets. They look new! Friendly service also.
Dennis Kennedy was very professional and friendly. He was efficient and the results were great.
Tech was outstanding
He did an excellent job
Was professional and very helpful in suggesting what to clean
livingston our tech was great. He tried an area on our marble floor first to see if it would come clean . WOW its looks great. Floor looks brand new. You guys are now my ONLY choice for carpet and floor cleaning. I figured if Bill Handle uses your company you must be great. Thanks for a GREAT job. Ron Wooster
Dana was super! Area rugs looked good as new when he finished
Showed up on time, personable, did a great job
Loved your responsiveness and how your technician was professional and honest.
If you have a time window make sure it's an accurate window. I was to receive your service between 8 A.M. and 10 A.M. I received a call that your provider was on his way at 8 A.M. and would arrive @9 A.M. Why bother to include 8 A.M. as part of the window? This is not the first time this occurred.
Best I've ever tried
No smell or chemical ordor
The great jog in carpet cleaning
The technician arrived as scheduled, answered all questions prior to beginning service, was courteous, did a good job. The only "complaint" would be that I had requested a specific technician and was surprised that someone else came out. Although the tech who came out did a good job, I think it would be nice to let the customer know ahead of time if their requested technician is not available.
got the stains out
No soap used in the cleaning
The guy that came to do the service was very pleasant and Professional.. He worked hard and did a great job!
Wonderful results
Employees cheerful and efficient