Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 32831 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 1, 2015 — Rated 10 out of 10 by L.C. Zerorez Los Angeles
What do you like about our products and services?

Carpets get really clean and stay clean longer.
Report a concern   April 1, 2015 — Rated 10 out of 10 by S.H. Zerorez Los Angeles
What do you like about our products and services?

The appointment was easy to schedule, the technician called prior to arrival and was on time and polite. He did an amazing job and my carpets look the best they ever have.
Report a concern   April 1, 2015 — Rated 10 out of 10 by D.G. Zerorez Los Angeles
What do you like about our products and services?

The serviceman was prompt and friendly and did very thorough job on my carpet, area rug and tile/grout.
Report a concern   April 1, 2015 — Rated 10 out of 10 by S.R. Zerorez Los Angeles
What do you like about our products and services?

Friendliness of representative and resulting cleanliness of carpet.
Report a concern   April 1, 2015 — Rated 10 out of 10 by M.J. Zerorez Los Angeles
What do you like about our products and services?

Dennis was an absolute professional ! On time, considerate and cared about his workmanship with pride. He took extreme measures to be very carful both in and out of our home laying pads/plastic down and using furniture / wall guards. The quality of his work was top notch ! The carpet came out beautiful. Our home is currently for sale in the 500k price range and I'm grateful for the excellent workmanship and service Dennis provided. Companies should be so lucky to have this kind of an employee !
Report a concern   April 1, 2015 — Rated 10 out of 10 by Mary Lorenson Zerorez Los Angeles
What do you like about our products and services?

individual attention to detail
Report a concern   April 1, 2015 — Rated 9 out of 10 by Carol Nugal Zerorez Los Angeles
What do you like about our products and services?

There are no chemicals used, and no lingering odors. AND the old carpets look GREAT!!
Report a concern   April 1, 2015 — Rated 10 out of 10 by D.D. Zerorez Los Angeles
What do you like about our products and services?

Your representative Robert who cleaned my carpet is wonderful. He listens to my concerns and addresses them. My carpet looks like new when he is He goes the extra mile to make sure the job is well done. When you call, ask for Robert.
Report a concern   April 1, 2015 — Rated 6 out of 10 by J.M. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

I felt the price was very high for the service.
Report a concern   April 1, 2015 — Rated 10 out of 10 by C.G. Zerorez Los Angeles
What do you like about our products and services?

It cleans great and your service people are great
Report a concern   April 1, 2015 — Rated 10 out of 10 by I.M. Zerorez Los Angeles
What do you like about our products and services?

Thorough cleaning, friendly service tech.
Report a concern   April 1, 2015 — Rated 9 out of 10 by R.N. Zerorez Los Angeles
What do you like about our products and services?

The technician did a great job cleaning our carpet.
Report a concern   April 1, 2015 — Rated 0 out of 10 by R.P. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

terrible job on my carpet cleaning
Report a concern   April 1, 2015 — Rated 10 out of 10 by D.M.S. Zerorez Los Angeles
What do you like about our products and services?

The carpets look great and they feel clean to the touch!
Robert Keith did a fabulous job and I would like to have him again.
Report a concern   April 1, 2015 — Rated 10 out of 10 by S.S. Zerorez Los Angeles
What do you like about our products and services?

Professional, courteous and floors look great!
Report a concern   April 1, 2015 — Rated 10 out of 10 by L.I. Zerorez Los Angeles
What do you like about our products and services?

Very friendly and knowledgeable technicians and great results.
Report a concern   April 1, 2015 — Rated 10 out of 10 by G.V. Zerorez Los Angeles
What do you like about our products and services?

Outstanding service--had to wait to begin because of our slab leak; very patient!
Report a concern   April 1, 2015 — Rated 10 out of 10 by P.B. Zerorez Los Angeles
What do you like about our products and services?

Matt was great!
Report a concern   April 1, 2015 — Rated 9 out of 10 by D.C. Zerorez Los Angeles
What do you like about our products and services?

Was completed in a timely manner. The service man was respectful and friendly. The job was done easily with no problems.
Report a concern   April 1, 2015 — Rated 10 out of 10 by Terri Gibson Zerorez Los Angeles
What do you like about our products and services?

Your serviceman is wonderful, our carpets are white again and clean. They dried quickly and he was able to remove all the removable spots. I think Zerorez is terrific.
Report a concern   April 1, 2015 — Rated 10 out of 10 by Reagan Evans Zerorez Los Angeles
What do you like about our products and services?

just the very clean feel and look that my carpets have after the service. they dry quickly and there's no chemical feel to them.
Report a concern   April 1, 2015 — Rated 10 out of 10 by S.K. Zerorez Los Angeles
What do you like about our products and services?

professional, protects my walls and floors and Zerorez does a great job getting the carpets clean and dry
Report a concern   April 1, 2015 — Rated 10 out of 10 by D.A. Zerorez Los Angeles
What do you like about our products and services?

Friendly phone reps and on-site service professionals. Good communication, honest input.
Report a concern   April 1, 2015 — Rated 10 out of 10 by M.H. Zerorez Los Angeles
What do you like about our products and services?

everything.
the guy who came out for the 2nd time, Michael, very polite. did a great job. I am hoping that the doggie smell goes away. we will know by this afternoon.
thank you for your help in having someone come out and at least trying.....
Name removed.
Report a concern   April 1, 2015 — Rated 10 out of 10 by Amy Brinkley Zerorez Los Angeles
What do you like about our products and services?

Excellent cleaner that came out and the fact it's non-toxic.
Report a concern   April 1, 2015 — Rated 10 out of 10 by L.V. Zerorez Los Angeles
What do you like about our products and services?

Your product is AMAZING!! I could have sworn you came in and put new carpet in! It looked completely brand new. We have two young kids and our carpets were pretty beat up. The technician was professional and courteous, and the carpet was immaculate. Thank you!
Report a concern   April 1, 2015 — Rated 10 out of 10 by R.S.S. Zerorez Los Angeles
What do you like about our products and services?

Robert Keith was extremely professional and explained everything in detail. He did an excellent job.
Report a concern   April 1, 2015 — Rated 10 out of 10 by K.S. Zerorez Los Angeles
What do you like about our products and services?

Your company is great! The people are friendly and professional. You do a great job!
Report a concern   April 1, 2015 — Rated 10 out of 10 by Peggy Johnson Zerorez Los Angeles
What do you like about our products and services?

I love the way my oriental carpets are cleaned and cared for by your process.
Report a concern   April 1, 2015 — Rated 10 out of 10 by S.M.S. Zerorez Los Angeles
What do you like about our products and services?

I have used you guys twice now and I am very happy with the results. I like that my carpet is not left soaking wet and your product seems to clean really well.

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