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32831 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Always do a great job. Thanks
My carpet was pretty awful. Now my carpet looks like new. I was very impressed. The technician suggested not to wait so long before we have done again. I am definitely taking his advice. I thought for the service they provided the price was reasonable.
3 spots on carpet not removed in family room area. I called to have the technician come back to fix this. Appointment is set for Saturday April 18.
The technican is very competant and a hard worker and he did a good job cleaning my carpets.
Does not leave soap residue.
Darnell really did a great job. Your lucky to have him as an employee. I will ask for him again.
We were very happy with the results of the cleaning! Like your ad states, there is no residue on the carpets and that is what I wanted!
Our guy, Brett, was so courteous and sweet. We are thrilled. Thank you!
The lack of residue and the great technicians. They get all the spots out and the carpets look great. A little on the high side but I think, in the end, you get what you've paid for. Larry and Keith are super great!
Chemical free, efficient, friendly, does great job!!!
Service was fantastic. Daniel was there when he said he would be there. Went above and beyond his normal time spent on the job. He was on his knees with a brush scrubing our grout.
Dennis Smith was very professional. He called to update me on his arrival time. My carpets look terrific and they were dry MUCH sooner than any other service I have used in the past. I will use this service again.
The carpet cleaning turned out better than expected. Brian took his time and did a great job!!
Excellent carpet cleaning. Had 20 year old sofa cleaned. Looks good as new!
quick service and quick dry
We were very impressed with Daniel's service. He was punctual, professional, and showed genuine care for his work. We appreciated the extra time needed to make our stairs look wonderful. We were drawn to your product because our carpets are left relatively dry once you finish and it is comparatively, a superior method of cleaning.
I like that they are non-toxic and green.
I was amazed how many old stains came right up with the basic cleaning.
Very good job cleaning the carpets!
The courteousness and knowledge of the personnel and, of course, the fact that the stains aren't coming back as badly or as quickly as they did with Stanley Steamer.
Pricing is very expensive.
One of the best things re your product is effective and fast drying it is.
Your people that have come to us are always pleasant and efficient!
We appreciate this kind of service.
dries fast with no residue
Clean, efficient, no odor and everything sparkles afterward
you can see marks on my carpet where they used the hose/vacuum-it looks dirty-there was water marks all over our leather couch by where they cleaned-did not get up spots as Haines & Cross had done in the past
Professional service and product really cleans well. All stains are removed very well.
Your technicians are very professional, respectful and courteous. They know the job, carpets and common problems that family and pets cause on rugs and how to solve them. They are very good at providing customer education. This is consistent with all your staff. Ive been a zerorez customer for several years and you have never failed to be consistent. That is a successful business model. I am glad to see a repeatable, predictable, successful model work as evidenced by your business growth. Stay true to that and you will continue to succeed.
Clean, courteous workers.
My fairly old carpet looks so clean. I was considering replacing it but after Zerorez it will do for a few more years.
Also had all the tile cleaned this time. It looks new also.
I love Zerorez.
It cleans without chemicals. The people are great!
The gentleman that cleaned our carpet was kind and professional and will request him for our next cleaning. Thank you!
Great job. looks amazing, courteous professional tech, quick in and out, was able to arrive early.