Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 32831 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 25, 2015 — Rated 10 out of 10 by L.J.F. Zerorez Los Angeles
What do you like about our products and services?

Products work well. Service is efficient,on time, courteous, and I always ask for Jose.we've been loyal customers for at least 15 years great job everyone. Name removed in Dana Point
Report a concern   March 25, 2015 — Rated 10 out of 10 by B.M. Zerorez Los Angeles
What do you like about our products and services?

Punctual, representative that listens to your requests and cleans rugs very well.
Report a concern   March 24, 2015 — Rated 10 out of 10 by Linda Colvin Zerorez Los Angeles
What do you like about our products and services?

Love how clean my carpets turned out. Professional service.
Report a concern   March 24, 2015 — Rated 10 out of 10 by Ana Glasnapp Zerorez Los Angeles
What do you like about our products and services?

Zerorez was careful to protect my walls a wall corners from the hoses rubbing against them. They got my old carpet to look new which was impressive as its been cleaned before and some of the old stains were never able to be pulled up. Zerorez got the stains out and I'm so happy.
Report a concern   March 24, 2015 — Rated 10 out of 10 by R.L. Zerorez Los Angeles
What do you like about our products and services?

The carpet & wood cleaning came out great !:) Daniel was very professional and pleasant. We would certainly recommend Zerorez to our friends and family. We love the fact that the cleaning is pet friendly too.
Thank you
Report a concern   March 24, 2015 — Rated 10 out of 10 by D.V. Zerorez Los Angeles
What do you like about our products and services?

It cleaned the carpet extremely well and smelled great, too!
Report a concern   March 24, 2015 — Rated 10 out of 10 by T.O.K. Zerorez Los Angeles
What do you like about our products and services?

Leaves a really clean carpet
Report a concern   March 24, 2015 — Rated 10 out of 10 by H.L. Zerorez Los Angeles
What do you like about our products and services?

Your technician did an outstanding job. I was pleasantly surprised.
Report a concern   March 24, 2015 — Rated 10 out of 10 by Shannon Hearne Zerorez Los Angeles
What do you like about our products and services?

Personable and overall amazing staff! Carpets have never looked cleaner.
Report a concern   March 23, 2015 — Rated 9 out of 10 by M.S. Zerorez Los Angeles
What do you like about our products and services?

Our tenant reported that the customer support was great and she was pleased with the result.
Report a concern   March 23, 2015 — Rated 10 out of 10 by N.D. Zerorez Los Angeles
What do you like about our products and services?

Your workers are always on time and friendly and very knowledgeable about your services.
Report a concern   March 23, 2015 — Rated 10 out of 10 by C.M. Zerorez Los Angeles
What do you like about our products and services?

Service was prompt
Good special prices
Report a concern   March 23, 2015 — Rated 10 out of 10 by B.C. Zerorez Los Angeles
What do you like about our products and services?

The Technician arrived on time, he was professional, efficient and knowledgeable.
I am very happy with the results of the service provided.
Report a concern   March 23, 2015 — Rated 10 out of 10 by Terry Frech Zerorez Los Angeles
What do you like about our products and services?

Customer Service is excellent. My carpets have never been cleaner. The guys are always super polite and do an excellent job.
Report a concern   March 23, 2015 — Rated 10 out of 10 by Steve Moeller Zerorez Los Angeles
What do you like about our products and services?

Better than the old way. Softer, cleaner feeling carpet after your cleaning.
Report a concern   March 23, 2015 — Rated 10 out of 10 by Virginia Blades-Rodriguez Zerorez Los Angeles
What do you like about our products and services?

I wouldn't use any other carpet cleaning company. I discovered Zerorez many years ago, and have a faithful customer ever since. The carpet comes out spotless! I just had my tile entry way cleaned and sealed. It looks brand new.
Report a concern   March 23, 2015 — Rated 10 out of 10 by C.U.H. Zerorez Los Angeles
What do you like about our products and services?

Service was excellent and carpets look great.
Report a concern   March 23, 2015 — Rated 9 out of 10 by J.H. Zerorez Los Angeles
What do you like about our products and services?

On time, polite, quick and thorough.
Report a concern   March 23, 2015 — Rated 10 out of 10 by Debra Colson Zerorez Los Angeles
What do you like about our products and services?

great cleaning job, carpets feel clean and spots don't come back
Report a concern   March 23, 2015 — Rated 8 out of 10 by S.C. Zerorez Los Angeles
What could we do to improve?

SEND ME A RECEIPT FOR THE JOB YOU DID AT 609 CALIFORNIA STREET, HUNTINGTON BEACH, CA ON 03/15/2015. YOU PROMISED YOU WOULD, THIS IS THE 2ND REQUEST..... OBVIOUSLY, YOU KNOW MY EMAIL......
Report a concern   March 23, 2015 — Rated 10 out of 10 by Susan Yager Zerorez Los Angeles
What do you like about our products and services?

Carpet looks fantastic!!!
Report a concern   March 23, 2015 — Rated 10 out of 10 by Linda Church Zerorez Los Angeles
What do you like about our products and services?

friendly and thorough. excellent job
Report a concern   March 23, 2015 — Rated 10 out of 10 by Frank & Jeanette Boyd Zerorez Los Angeles
What do you like about our products and services?

We were amazed at how nice our carpet looked and felt after the cleaning. To be honest, we were looking into replacing our carpet. At the last minute, we decided to try to squeeze another year out of the carpet and try Zerorez cleaning. Great decision. The service was excellent. Darnell was such a hard working, strong, and polite young man. Our carpet and couches dried fairly fast and look beautiful.
Report a concern   March 22, 2015 — Rated 9 out of 10 by S.L. Zerorez Los Angeles
What do you like about our products and services?

Good cleaning without soap residue.
Report a concern   March 22, 2015 — Rated 10 out of 10 by M.H. Zerorez Los Angeles
What do you like about our products and services?

what I like about your product is that it does get the carpet clean!!!
The two men that came out and cleaned the carpet and got the soap scum off our shower did a great job.
However, my husband and I have just moved into an existing home and the previous owners had a dog, yes a dog, and that dog slept in the master bedroom on the floor beside the bed.
Thank goodness we did meet the dog, sweet, friendly, but unfortunately smelly.
Yes, the guys got the carpet as clean as they could, but the smell is still there.
Is there anyway you could help my husband and I with this problem? that is besides getting new carpet, which is probably what we will be doing, if Zerorez has no suggestions for us.
My husband and I spent quite a bit getting our carpets cleaned and I was hoping your company might have a suggestion????
thank you for your time.
Name removed
Phone number removed
Report a concern   March 22, 2015 — Rated 10 out of 10 by L.D. Zerorez Los Angeles
What do you like about our products and services?

prompt, friendly, communicative, helpful
Report a concern   March 22, 2015 — Rated 10 out of 10 by Jade Cortese Zerorez Los Angeles
What do you like about our products and services?

I love that the product is not chemically based! I also highly reccommend Brett as the Z rez technition... He was kind, thurogh, and a hard worker. I can't wait to see the longevity of Zerorez product.
Report a concern   March 22, 2015 — Rated 10 out of 10 by Eric Koff Zerorez Los Angeles
What do you like about our products and services?

On time and clean. Great job
Report a concern   March 22, 2015 — Rated 5 out of 10 by D.F. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

My house carpets were fabulous. My sister hired you to do our mom's home carpets and the dining room carpet is still quite dirty. I did a spot clean myself and found the stains come out easily.(under the dining room table). If you have a Q.C. person who can contact me to re-inspect, I would like to meet them at her home and show them the still soiled dining room floor. The home address 257 W. Linden Ave Burbank CA 91502. (owner is Helen Last name removed and arranged by my sister Kathy Ewing) About 2-3 weeks ago. Thanks, Name removed Phone number removed.
Report a concern   March 22, 2015 — Rated 10 out of 10 by T.B. Zerorez Los Angeles
What do you like about our products and services?

Does a great job cleaning carpets, my technician was very polite.

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