Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 32831 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 1, 2015 — Rated 9 out of 10 by A.M. Zerorez Los Angeles
What do you like about our products and services?

Clean and green
Report a concern   April 1, 2015 — Rated 10 out of 10 by J.M. Zerorez Los Angeles
What do you like about our products and services?

Fast, Friendly and Reliable
Report a concern   April 1, 2015 — Rated 10 out of 10 by M.M. Zerorez Los Angeles
What do you like about our products and services?

I am always impressed with how clean the carpets are, and that they stay clean longer than with other carpet cleaning services. The techs are friendly, professional and efficient.

However, I noticed after my technician, Robert, left my home after cleaning my carpets on Saturday March 28 that there is damage to my wood bureau (dresser) in my guest bedroom. I would appreciate a call from someone at ZeroRez to discuss. Thanks!
Report a concern   April 1, 2015 — Rated 10 out of 10 by Kristi Talley Zerorez Los Angeles
What do you like about our products and services?

Technician Dana was very courteous and kind and he did a great job.

Thank you,

Kristi
Report a concern   April 1, 2015 — Rated 10 out of 10 by Dave Howard Zerorez Los Angeles
What do you like about our products and services?

It works!
Report a concern   April 1, 2015 — Rated 10 out of 10 by K.R. Zerorez Los Angeles
What do you like about our products and services?

Very clean
Report a concern   April 1, 2015 — Rated 10 out of 10 by A.S. Zerorez Los Angeles
What do you like about our products and services?

Service and polite technician very good job
Report a concern   April 1, 2015 — Rated 10 out of 10 by Michelle Kelley-Pierson Zerorez Los Angeles
What do you like about our products and services?

Your technician Gill is very courteous and friendly.
Report a concern   April 1, 2015 — Rated 10 out of 10 by F.M. Zerorez Los Angeles
What do you like about our products and services?

Reasonable prices. Great operators that know wat to do.
Report a concern   April 1, 2015 — Rated 10 out of 10 by Edward Johnson Zerorez Los Angeles
What do you like about our products and services?

Friendly technician, quality service and superior product
Report a concern   March 31, 2015 — Rated 9 out of 10 by Jeff J. Yeaw Zerorez Los Angeles
What do you like about our products and services?

Reliable and competent technicians, good results
Report a concern   March 31, 2015 — Rated 8 out of 10 by C.S. Zerorez Los Angeles
What could we do to improve?

Every thing was good It's just very hard to get a 10
Report a concern   March 31, 2015 — Rated 10 out of 10 by R.S. Zerorez Los Angeles
What do you like about our products and services?

Professional service and No chemicals or soaps!!
Report a concern   March 30, 2015 — Rated 5 out of 10 by S.D. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

It was more costly than expected.
Report a concern   March 29, 2015 — Rated 10 out of 10 by E.S. Zerorez Los Angeles
What do you like about our products and services?

Good service great way product
Report a concern   March 29, 2015 — Rated 10 out of 10 by K.W. Zerorez Los Angeles
What do you like about our products and services?

Prompt, courteous, well done work.
Report a concern   March 28, 2015 — Rated 10 out of 10 by C.B. Zerorez Los Angeles
What do you like about our products and services?

Job well done. They are careful that the hoses do not rub up against the walls.
Report a concern   March 28, 2015 — Rated 10 out of 10 by Edward Brown Zerorez Los Angeles
What do you like about our products and services?

Best results everytime
Report a concern   March 27, 2015 — Rated 10 out of 10 by W.S. Zerorez Los Angeles
What do you like about our products and services?

The people you hire; Craig (I think that was his name) was terrific and listened to my needs and met them. I like that my carpets are clean without soap or detergent residue and that the carpets look and smell clean despite not using these products.
Report a concern   March 27, 2015 — Rated 10 out of 10 by H.L. Zerorez Los Angeles
What do you like about our products and services?

Ilike the way my carpeting and furniture looked after the cleaning. But most of all I liked the service that I got. My service man, Marcel is so very nice. He is efficient and listens to your requests. And is very respectful of both myself and my home in being very careful not to upset any objects or furniture in my home.

Thank you for your service and thank you for having Marcel as one of your employees. He deserves to be complimented.

Name removed
Report a concern   March 26, 2015 — Rated 10 out of 10 by Edith Corry Zerorez Los Angeles
What do you like about our products and services?

I like the fact your water has NO SOAP and your employees are VERY HELPFUL and CONSIDERATE
ROBERT went UP and Beyond the "Call of Duty" .
I STRUGGLED to MOVE 6 chairs, 2 end tables and coffee table BEFORE Robert got here
and he WAS MORE THAN WILLING TO PUT THOSE PIECES BACK.He is a EXCELLENT EMPLOYEE.
I DO THANK YOU
Report a concern   March 26, 2015 — Rated 10 out of 10 by Susan DaRe Zerorez Los Angeles
What do you like about our products and services?

Really like Rashad (think that's his name). He has done the work at our home 2 or 3 times now - he's great - responsive, thorough, cheerful and does a terrific job!!

The anti-wick (not sure of the name) is terrific and generally I like the system you use.

I also appreciate that your survey is very short :)
Report a concern   March 26, 2015 — Rated 10 out of 10 by J.L. Zerorez Los Angeles
What do you like about our products and services?

On-time, Fast and courteous!
Report a concern   March 26, 2015 — Rated 10 out of 10 by Ken & Sally Monken Zerorez Los Angeles
What do you like about our products and services?

Very nice people, do an excellent job with a great cleaning product!
Report a concern   March 25, 2015 — Rated 10 out of 10 by B.M. Zerorez Los Angeles
What do you like about our products and services?

The product was good, floor looks very clean. The person who came was very courteous ,polite and professional.
First name removed Last name removed
Report a concern   March 25, 2015 — Rated 9 out of 10 by Linda Carpenter Zerorez Los Angeles
What do you like about our products and services?

The products you use are excellent and your technician was friendly and efficient. The only down side is the price but I am well aware that you get what you pay for, which is why you are considered the best in Southern California. You were recommended to me by two very picky people who loved your service. It also took much longer for our carpeting to dry than your technician suggested (He said 6-8 hours, but it was closer to 18 hours and I brought in a large de-humidifier to help get the water out of the carpeting). I would definitely recommend you as this is the best my carpeting has looked since it was new and it is now 11 years old.
Report a concern   March 25, 2015 — Rated 8 out of 10 by S.P. Zerorez Los Angeles
What could we do to improve?

My carpets were quite wet, I left the entire house open because it was so hot today, however the blowing wind brought in a lot of dust so now I'm not sure how much settled in my damp carpets. The wood floors had a light layer of dust. Certainly not thefault of the technition though.
Report a concern   March 25, 2015 — Rated 10 out of 10 by C.H. Zerorez Los Angeles
What do you like about our products and services?

You do a great job and are very professional
Report a concern   March 25, 2015 — Rated 10 out of 10 by Redmond Orthodontics Zerorez Los Angeles
What do you like about our products and services?

Fast, clean and on time!
Report a concern   March 25, 2015 — Rated 10 out of 10 by E.W.S. Zerorez Los Angeles
What do you like about our products and services?

Both exceeded my expectations

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