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based on 32832 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The stains come out but they always seem to come back a week or two later.
Great follow up in making sure service was great,coming back out and taking care of some remaining pet issues. Very thorough - still the best in the business. Thank you.
No chemicals. Great service
Reaching someone on the phone to actually make the appointment
On time-did a great job.
Spots are back in less than 24 hours. We want you to return to remove these spots as soon as possible. Thank you.
I've never had a bad experience using zero Rez . I will continue to use u for my carpet needs. Great customer service.
My carpet looks like new when it's done!
Our service man did an amazing job of getting the hard water deposits out of our shower!!
that no soap is used.
Good quality of products and services. You do what you say you intend to do.
The service was incredible. Dennis Smith was the technician who cleaned my carpets. He was a hard worker, very polite and explained everything to me carefully. Because of his attitude and service, I am definitely referring my real estate clients, friends and family to you. The carpets came out very clean and practically looked new.
Good clean appearance after
The water.
My carpets came out fabulous!! Your technician Robert was on time, polite and knowledgeable. Thank you for excellent service!
We appreciate the high quality of service. Robert Keith is the best!!
The personal service-Livingstone is awesome!
My porcelain tile floor looks incredible.
You are efficient- coming on time to apt--technician was neat and friendly
Green. Friendly.
Your rug cleaning process is excellent! I appreciate that no solutions or soaps are used which gives more life to the carpet. AND your technicians (Brian, for me) are wonderful, hardworking, and very efficient.
No chemicals, safe for kids and pets, great customer service!
Was able to remove some soiled areas that we were not able to remove with prior cleaning techniques.
I have a baby and a dog I love that it is super safe for them to lay on.
It was so professional. My technician was so knowledgeable . He answered every question and I could just relax while he performed his magic. My carpet have never looked and felt so clean. I am so happy have found Zero Rez. You won't be disappointed !
We especially like the technician, Brett. He is personable and professional. The product dries quickly. The job was completed in good time.
You are always on time and the job is always well done. Very professional staff.
I appreciate the competence and courtesy of your technician, and the fact that I have not been disappointed in any way with your services. I also like the fact that Zerorez uses no harsh chemicals in their cleaning products.
They don't use harsh chemicals, only safe for the environment. Wonderful Service!
Arrives on time and willing to help above and beyond!
I liked how you put protectors on the corners. I liked how you wiped adjoining floors at the doorway where there was no carpeting. I liked how well the carpeting was cleaned. I liked how the serviceman performed during the cleaning and kept me apprised of the procedure. I liked that you provided me with plastic booties so that I could walk on the carpet when wet.
I really like how the carpet feels since it has dried. The surface is much softer than before when it had been cleaned by a chemical formula.
I have already recommended you to a friend who will be calling you to have her carpets done.