Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 32837 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 24, 2015 — Rated 9 out of 10 by Janice Boswell Zerorez Los Angeles
What do you like about our products and services?

The rug gets really clean and stays that way for a long period of time.
Report a concern   October 24, 2015 — Rated 10 out of 10 by Pete Parra Zerorez Los Angeles
What do you like about our products and services?

Want to commend Dennis for doing a great job!
Report a concern   October 24, 2015 — Rated 10 out of 10 by F.A. Zerorez Los Angeles
What do you like about our products and services?

The products are safe and your personnel are professional and friendly. Our carpets look like new!
Report a concern   October 24, 2015 — Rated 10 out of 10 by J.V. Zerorez Los Angeles
What do you like about our products and services?

Our technician Robert was well knowledgeable and provided great service.
Report a concern   October 24, 2015 — Rated 10 out of 10 by R.W. Zerorez Los Angeles
What do you like about our products and services?

I like that no detergents are used in the process. Everything about it seems clean. The cleaning was fast.
Report a concern   October 24, 2015 — Rated 10 out of 10 by D.B. Zerorez Los Angeles
What do you like about our products and services?

dependable
Report a concern   October 23, 2015 — Rated 10 out of 10 by Diane Gegay Zerorez Los Angeles
What do you like about our products and services?

your service is the best I have ever received, not only was the tech on time, he was extremely polite, informative in any question I asked he did a great job. I would recommend your company to my family and friends

THANK YOU zerorez ! ! !
Report a concern   October 23, 2015 — Rated 10 out of 10 by Linda Nasser Zerorez Los Angeles
What do you like about our products and services?

Extremely please once again. This is my fourth time using zerorez. Results, again outstanding!!! Carpets look like new. I am very, very meticulous and I am impressed every time with the professionalism of your company. My service technician Dennis S. was very prompt, and informed me of tips on what and what not to do to keep my carpeting in top condition. Thank you Dennis S. for a wonderful job well done.
Linda Nasser Corona, CA
Report a concern   October 23, 2015 — Rated 10 out of 10 by Esther L Girion Zerorez Los Angeles
What do you like about our products and services?

Your products work. Your technician was most polite and industrious. However, I paid with cash, and it's been 24 hours and I have not yet received my receipt which he said would be emailed to me. This is not directly related to carpet-cleaning, but it's an important aspect of the process. Please send me my receipt!
Report a concern   October 23, 2015 — Rated 10 out of 10 by S.K. Zerorez Los Angeles
What do you like about our products and services?

The floors & furniture turned out beautifully & everything dried quickly. Daniel was great, very thorough & friendly. This was our third time to use Zerorez & satisfied every time.
Report a concern   October 23, 2015 — Rated 10 out of 10 by Debbie Forbeck Zerorez Los Angeles
What do you like about our products and services?

We are amazed at how clean are carpet is. It feels clean and it stays clean. The spots do not come back. And your carpet cleaners are so nice and professional.
Report a concern   October 23, 2015 — Rated 10 out of 10 by E.L. Zerorez Los Angeles
What do you like about our products and services?

I like that it is "green" and not full of chemicals. My house smells clean, not chemically. This is the first carpet cleaning that I've had done that really feels like it cleaned the carpet. It looks amazing!
Report a concern   October 23, 2015 — Rated 10 out of 10 by L.U. Zerorez Los Angeles
What do you like about our products and services?

Jose was the best worker I have seen.He was also very , very helpful. The work was perfect.We will be back!!
Report a concern   October 23, 2015 — Rated 10 out of 10 by G.L. Zerorez Los Angeles
What do you like about our products and services?

You have professional, knowledgeable employees. My carpets & furniture are spotless after cleaning. Your employees suggest, but do not push extra services. This I appreciate.
Report a concern   October 22, 2015 — Rated 10 out of 10 by L.A. Zerorez Los Angeles
What do you like about our products and services?

i like the results. The carpet looks great. Your people are friendly and punctual.
Report a concern   October 22, 2015 — Rated 10 out of 10 by Y.T. Zerorez Los Angeles
What do you like about our products and services?

End product is what keeps me coming back. The ease of scheduling and your employees are wonderful too!!! I would like Gil to be our guy every time I call.
Report a concern   October 22, 2015 — Rated 7 out of 10 by K.M. Zerorez Los Angeles
What could we do to improve?

Pricing. This was costly! I had Living Room (12 x 14), stairs and a hallway, and it came out to $214. I will say that the gentleman was courteous and did a very thorough job -- for that, I will recommend you. The last guy was not as good and my stairs felt crunchy. This guy left and my stairs were soft and fluffy.
Report a concern   October 22, 2015 — Rated 10 out of 10 by Bobbie Dolick Zerorez Los Angeles
What do you like about our products and services?

The old carpet looks almost like new again!
Report a concern   October 22, 2015 — Rated 10 out of 10 by S.W. Zerorez Los Angeles
What do you like about our products and services?

Your service is spectacular and Marcel is even better. I can't thank him enough for all he did. I am planning to sell my house and move to Wa. I can only hope that Zerorez is up in my area. Thank you again Marcel and Zerorez!
Report a concern   October 22, 2015 — Rated 10 out of 10 by J.O. Zerorez Los Angeles
What do you like about our products and services?

deep cleaning results
no chemical smell
Report a concern   October 22, 2015 — Rated 10 out of 10 by L.T. Zerorez Los Angeles
What do you like about our products and services?

Darnell was very helpful and courteous; did not rush. The air had a fresh, clean scent afterwards.
Report a concern   October 22, 2015 — Rated 10 out of 10 by S.H. Zerorez Los Angeles
What do you like about our products and services?

Product works very well. Your technicians are courteous and prompt. Sal and Brandon did a great job. I would like to request Sal and Brandon in the future
Report a concern   October 21, 2015 — Rated 10 out of 10 by J.H. Zerorez Los Angeles
What do you like about our products and services?

Amazing process. There's no other procedure out there with the same results. Kevin was great.
Report a concern   October 21, 2015 — Rated 10 out of 10 by M.V.P. Zerorez Los Angeles
What do you like about our products and services?

Clean with no mess and dries faster than most. Have always been very happy with Zerorez.
Report a concern   October 21, 2015 — Rated 10 out of 10 by S.H. Zerorez Los Angeles
What do you like about our products and services?

Love the clean w/o chemicals. The technician Robert was very nice!
Report a concern   October 21, 2015 — Rated 10 out of 10 by S.S. Zerorez Los Angeles
What do you like about our products and services?

How amazing my carpets look after Zerorez has visited my house
Report a concern   October 21, 2015 — Rated 8 out of 10 by M.M. Zerorez Los Angeles
What could we do to improve?

We were told the carpet would be dried in 6-8 hours. Tech left at approx. 4:30pm. The carpet was still damp to the touch this morning. I've been running the air conditioner, as recommended, and almost 24 hours later it seems to be dry. We had furniture that had to be moved back in some of the rooms this morning.It would be better to let your customers know a more realistic time frame when they can expect dry carpet.
Report a concern   October 21, 2015 — Rated 5 out of 10 by S.D.M. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

We haven't received our Rugs back yet,
When the Zerorez Rep. Came to pick up rugs communication with office wasn't the Best....
Was in the wrong truck and I helped him lodge the rug in the passenger seat, Just a very different experience than Hanes Cross.
Report a concern   October 21, 2015 — Rated 10 out of 10 by R.D.B. Zerorez Los Angeles
What do you like about our products and services?

Efficiency of the technician and results.
Report a concern   October 21, 2015 — Rated 10 out of 10 by L.B. Zerorez Los Angeles
What do you like about our products and services?

Your process is the best ever, and your technicians are too. Robert Keith did a great job in our house and was extremely pleasant to work with. Thank you.

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