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based on 35720 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Robert Keith is truly the best Technitian I have ever had and we have used many companies in the past to clean our carpets and stone floors. Robert is a 10 out of 10 and he's a huge reason we keep coming back to ZeroRez.Robert never fails to be meticulous ....he checks and rechecks to make sure everything is perfect. And he's such a joy to be around! Our floors look great!
So far, the cleaning looks terrific. NO spots have come back up to the top and my furniture that was cleaned looks great. I'm very satisfied.
A couple of stains did not get removed and I was not offered cleaning of door entry rugs
always leaves the place clean. i like there's not a lot of chemicals left on the carpet
Your agent was outstanding
Excetional service, job well done Daniel.
Your service was able to clean a very dirty sofa that I thought was beyond hope. Thanks
Quick dry - few chemicals
Prompt and friendly service and great results.
Serviceman was GREAT! carpet cleaned to my satisfaction.....however I did not receive my $25 credit for my referral for my neighbor Mrs. Edward Curry at 2671 Federal. I called and was told they would check on it and call me back,which they did not!
the technician Marcel and his trainee were very professional and knowledgeable.
excellent service.
Friendly phone staff and techs, nice clean carpets!
Friendly & quick. The cleaning process keeps carpets cleaner longer.
Service was excellent, carpet was clean and it didn't take long
They work!
Robert my technician goes the extra mile to make sure the job is done right. He is a real asset to your company and I always ask for him to come and do my carpets.
No soap Nice fluffy very clean carpets. We love it
Very nice guy. Was able to answer all my questions
Technician arrived on time and examined the areas needed done. Did an excellent job, even on a spot I did not think would come clean.
Your cleaning is always excellent and the carpets look almost new every time. This service professional in this most recent job was very courteous and demonstrated a strong concern that the job be done right and that I, as the customer, would be fully satisfied with the result.
Works well and good staffing. Easy to deal with schedulers
Im impressed at how my carpet is not soaking wet after the technician has done a thorough job cleaning. my carpets is brought back to its original luster. no harsh detergent or bleach to clean the carpet.
thank you zereorez
Very professional and got put every stain.
I would recommend for carpet but not for area rugs and furniture. great job on carpets and appreciate prompt redo on areas that may not have come out so well. saw no difference on area rug when that was done a while back. Additionally chairs in my beach house appear to have been done with little care. The fabric was damaged I believe by your equipment at last cleaning. Unfortunately I was not there at time of service, my property mgr was and seems did not provide much oversight.
Non-toxic, effective cleaning that lasts and doesn’t take long to dry applied by courteous professionals.
we have used Zerorez several times now and our carpet not only looks great but stays cleaner longer. We just had a party at our home and our carpet is 13 years old and people asked us if it was new carpeting.
Appointment time, showed up on time, excellent work.
quality of the work and very freindly and concerned serviceman
The process was fast, it is safe for family and pets. All of the soil was removed, including several spots. They have not reappeared.
Brett was an amazing young man. He was such a professional and took such pride in his work I would 100% recommend him and his service to anyone. The Irvine area is lucky to have such an outstanding employee.