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32859 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
What I appreciate about Zerorez, is the reliability, friendly and knowledgeable technicians, and lets not forget, the office personal who schedule our appointments!
Also, if you have concerns after your technician has left, they will be glad to address your concerns and/or revisit your home. Thank You.
Warmly,
Margaret Patino:)
the fact that there are no chemicals or soap residue
I have already recommended your services to a couple of my neighbors and they said they will be calling
The orange scent and that there are no harmful chemicals.
Technician was courteous and professional
Very clean & fast drying
Always professional, on time, courteous and work until the carpets are spotless. Carpets look new when cleaned and don't have any cleaning residue.
Clean and the technician Sal, was amazingly polite and very good results! My carpet looks new again
I have older carpeting in the home I rent. I only get them cleaned once a year. They are pretty dirty. Always come out cleaner than expected and the staff are always professional and courteous.
The communication was very good, but the carpet looks excellent.
Too expensive
It's natural and it works. Lasts longer than other companies.
On time knowledgeable thorough
ů5
Very professional, respectful, and courteous technician. I didn't feel I had to watch his every move. Good attitude. Good work. Will recommend to all who need work done.
No chemicals, on time, and professional employees. It was a great experience and our carpets / brick entry way look amazing. Jason was very knowledgable and gave us suggestions on how to keep our carpets clean.
Truly a great experience, we will use them again if needed.
What i like about is that my carpet is so clean and no smell of any chemicals , dries easily(just overnite). Its a bit pricey but i think
Its worth it definitely will call again for another service.
Be on time. I understand it's hard to pinpoint when u can be here. But it's great when services r on time.
Products don't leave residue and service is done in a timely, efficient, and friendly manner.
Jose was very efficient and knowledgable..
My wife has allergies. Previous cleanings were odor free. In this recent cleaning the cleaning fluid had a mild citrus odor. The man cleaning the carpet tried his best to use a mild, in terms of citrus odor, cleaning.
I would appreciate it if you had an odor-free cleaning fluid.
Friendly and reliable!
Fast response for scheduling appointments, techs on time and call ahead and do a great job. Its an easy company to do business with!
Everyone I dealt with, from my first phone conversation to the gentleman that did such a marvelous job cleaning our carpets, was extremely polite and pleasant to deal with. This stands out in a world where customer service seems to have largely become extinct. Our carpets look fantastic, and it was clear that the result was important to the worker who did the job. His name is Daniel, and I will probably request him for the next cleaning.
good stain removal, extremely customer friendly, good communication & workmanship from Sal, the one who did my carpets.
professional, knowledgeable and friendly tech plus the results were fantastic. carpets came out looking really nice but the tile floors look like they were just installed.
Always professional and knowledgeable. Old stains never come back.
Carpets look great. Well done, very professional
I,m very satisfied their service.
I had very comfortable experience from my first call .
Worker Franky is goog artitude and hard working man . He made my marble floor very shiny . I can see ceiling light reflection again , clearly !
He also cleaned and polished Mexican tile entry .
I don't have any frustrating moment with them.
Thank you .
Yosh.
Good quality work
No smell and dries fast! Turns out beautifully .
Very tidy and friendly associates in office and my carpet cleaner, Keith or Kevin. Oops forgot his name but he was incredibly efficient and thorough! Also arrived on time and ready to work hard! I have heard since having my carpet cleaning that my neighbor was given a bottle of spot cleaner when his house was done about 9 months ago and I would love to get some too when my friend, Leisa Ensworth has her carpets done soon. Thanks so very much for a clean house!!!! Name removed Phone number removed